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Appendix D – Phone Line Compatibility 

 
 

COMPUTER REQUIREMENTS

 

 
Serial port units must be connected to a dedicated serial port on your computer that other applications are not 
accessing.  The particular serial port COM number combination is it is connected to must be set in your application 
software you are running in conjunction with the unit.  The requirements for computer CPU speed, disk drive space, 
memory, and operating system are determined by the software application you are running. 
 
 

PHONE LINE COMPATIBILITY

 

 
The unit should be connected to the telephone lines coming into your building commonly know as the Central 
Office or “CO” lines.  These lines are otherwise referred to as flat rate, local loop,  or 1FB lines.  The unit can also 
operate on analog Centrex™ lines.  In order to operate the unit on trunk lines (otherwise know as “ground start” 
lines) you will have to contact CallerID.com to swap your unit for a current detection model.  The unit will not work 
connected directly to digital Centrex™, T1,  or ISDN lines.  If you have an  ISDN interface hardware that has 
analog telephone outputs. outbound monitoring is possible but only with a current detection unit.  Also, with a 
current detection unit you can monitor outbound calls if the unit is  placed on analog extensions from a telephone 
switch.  See Table 1 for telephone line type compatibility. 
 

 

Table 1 - Phone Line Compatibility  

 

Depending on the type of phone line, the unit may be compatible with Caller ID and outbound call monitoring, or 
just outbound call monitoring only.  The unit senses On/Off Hook by detecting the telephone line voltage levels.  If 
the voltage levels are not in standard local loop ranges, the unit can be replaced with a current detection model by 
CallerID.com to detect On/Off Hook by means of current flow through the device 
 
 

 

Caller ID Capture

 

Outbound Calls

 

On/Off Hook Detect

 

Standard Local Loop (1FB)

 

Yes 

Yes 

Voltage or Current 

Analog Centrex

 

Yes 

Yes 

Voltage or Current 

Ground Start (Trunk)

 

Yes Yes 

Current 

Only 

ISDN Interface w/ Analog 
Ports  

Yes, if interface generates 

analog Caller ID 

Yes, through analog 

ports only 

Current Only 

Switch Analog Extensions

 

No Yes 

Current 

Only 

Switch Digital Extensions

  

Not Compatible 

Not Compatible 

Not Compatible 

ISDN, T1

*

, Digital Centrex

 

Not Compatible

*

 Not 

Compatible

*

 Not 

Compatible

*

 

 

*  Note: T1 circuits terminated with External routers capable of separating and combining Voice and Data  

are, in fact, compatible with Whozz Calling? units.  These routers supply standard analog 1FB lines to the 
phone system.  

 
In order to capture Caller ID, an analog Caller ID signal must be present on the phone line. This signal can be sent 
directly from the phone company or certain types of ISDN interface units can regenerate digital Caller ID data as 
analog Caller ID signals to its analog ports. Analog Caller ID will not pass through telephone switches to extension 
lines. Even Caller ID compatible telephone switches do not pass or regenerate analog Caller ID signals to extensions 
lines. Units will not operate if directly connected to digital phone lines. 
 

Содержание Whozz Calling Deluxe 2

Страница 1: ...ID Whozz Calling Deluxe 2 4 8 Caller ID Interface Product Manual Caller com ID ID Revision 5 0 11 15 2015 SMT Versions CALLING WHOZZ 8 CALLING WHOZZ 4 CALLING WHOZZ 4 CALLING WHOZZ 4 CALLING WHOZZ 4...

Страница 2: ...Whozz Calling 2 4 and 8 Line Deluxe Units Product Manual Revision 6 1 01 27 2020 SMT Versions...

Страница 3: ...Appendix B On and Off Hook Detection Voltage vs Current 16 Appendix C RS232 Pin Outs 19 Appendix D Phone Line Compatibility 20 Appendix E Serial Loop Diagnostic Tool 21 Appendix F Explanation Of Start...

Страница 4: ...up parameters see the phone number list used for call blocking and to reset the system The Send Data commands are used to set line numbers set the internal clock and enter phone numbers for call block...

Страница 5: ...ive lines will flash dimly LEDs for inactive lines will flash dimly 9600 Baud N 8 1 9VDC Complies with FCC Part 68 FCC Reg No 2EWUSA 73088 ND N REN 0 5A 1 6B Jack USOC RJ11 Model WHOZZ CALLING Complie...

Страница 6: ...e to the desktop phones through a phone switch if present 2 Wire RJ11 or 4 Wire RJ14 Phone Cord Connections Most modular phone cords contain 4 wires which can handle two phone lines 2 wires for each l...

Страница 7: ...ould be inserted between each toggle so the unit it has enough time to write the entry to non volatile memory Setup Toggles This is a quick listing of the setup toggles A complete explanation of each...

Страница 8: ...ne 1 through line 4 on a four line unit If n 5 unit reports L5 L8 on a four line unit Nnnnnnnnnnn CR Add phone number to memory for internal block pass feature Only available on select units Wnn CR No...

Страница 9: ...E C c Leading character and dashes removed in phone number field Some applications need to detect a certain character in order to perform an operation When this toggle is set to c the unit places a ch...

Страница 10: ...space and either a R Ring F ofF hook N oN hook or H Hook flash The date and time HH MM SS follow at the same offset as the date time field in the comprehensive format In the detail mode the time is de...

Страница 11: ...e line number or the baud rate The time clock can be reset by using the Zmmddhhmm command see details below or by capturing a good Caller ID signal Data Entry Commands Discussion N000000770n CR Set st...

Страница 12: ...ary format so that the time of the event can be determined exactly An example is shown below 01 R 11 07 07 43 52 Ringing on line 1 at 7 43 AM 01 F 11 07 17 45 04 Off Hook on line 1 at 5 45 PM 04 N 11...

Страница 13: ...y are listed but if they over 15 characters truncation will occur Caller ID specifications allow for the delivery any characters or symbols Outbound Calls Figure 2b shows the format for outbound calls...

Страница 14: ...ent after field Name Field 15 Characters Left Justified Carriage Return Line Feed are sent after field Type of ring and number of rings always zero at start of call Type of ring and number of rings al...

Страница 15: ...om these numbers will receive a Private or Anonymous indication from their Caller ID device Private and Out of Area messages can occur in either the number or name fields if number and name service is...

Страница 16: ...ty covers failures due only to defects in materials or workmanship occurring during normal use It does not cover damage which occurs in shipment failures which are caused by products not manufactured...

Страница 17: ...in regions that use older CO equipment DTMF touch tones sent before the 1st ring NOTE Refer to the table in Fig A1 for more information on known formats in particular countries The standard factory s...

Страница 18: ...t before 1st ring No time date no Caller ID name only Caller ID number sent Brazil Uruguay Guatemala and many other Central and South American countries Denmark Holland Iceland Sweden India Saudi Arab...

Страница 19: ...DETECTION CIRCUITRY AND TELEPHONE LINES In order to sense the voltage on the phone line the unit s circuitry must draw a small amount of current from the phone line The current draw is very small 70 A...

Страница 20: ...it Main shunt to Left Fig B1 Voltage and Current Detection Configuration 4 Line Model PCB Version 6 7 or 8 17 Callerid com 4 Line WC V 7 Callerid com 4 Line WC V 7 Unit is configured for Voltage Detec...

Страница 21: ...Main shunt to Left Unit is configured for Voltage Detection when all 9 shunts are connected as shown Unit is configured for Current Detection when all 9 shunts are connected as shown 18 Callerid com...

Страница 22: ...sides at 9 VDC Upon transmit the unit pulls this line to 9 VDC Other Whozz Calling units connected will detect this as a busy condition and will not transmit until the line returns to 9 VDC If your ap...

Страница 23: ...may be compatible with Caller ID and outbound call monitoring or just outbound call monitoring only The unit senses On Off Hook by detecting the telephone line voltage levels If the voltage levels are...

Страница 24: ...a CallerID com unit a Select the port number that it found the unit on b Use Default Baud Rate of 9600 c Make test calls on all phone lines connected to the unit d Raw data results are seen in top wi...

Страница 25: ...ssion assumes a live phone line attached to a channel When a phone goes Off Hook the channel light goes off and pulses every second The light will come on during every touch tones dialed When the phon...

Страница 26: ...hone lines the series pass through connection or the parallel branch off connection The series connection uses both input and output modular jacks on the unit The parallel connection uses only the inp...

Страница 27: ...tive lines will flash dimly LEDs for inactive lines will flash dimly 9600 Baud N 8 1 9VDC Complies with FCC Part 68 FCC Reg No 2EWUSA 73088 ND N REN 0 5A 1 6B Jack USOC RJ11 Model WHOZZ CALLING Compli...

Страница 28: ...er on the unit Connect one cord to the input of channel 1 If only the Line 1 light comes on you have a 2 wire RJ11 cord If both Line 1 and Line 2 lights come on you have a 4 wire RJ14 cord Continue ch...

Страница 29: ...G2a Parallel Connection for 2 Wire RJ11 system Lines from Tel Co RJ21x Block Telephone Switch if present 4 Outside Lines modular or bare wire to telephone switch or directly to desktop phones 4 Modula...

Страница 30: ...the switch first Fig G3a Series Connection for 2 Wire RJ11 system Lines from Tel Co RJ21x Block Telephone Switch if present 4 Outside Lines to Unit modular or bare wire 4 Lines to Telephone Switch or...

Страница 31: ...5680 Oakbrook Parkway 150 Norcross GA 30071 800 240 4637 770 263 7111 Caller com ID ID...

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