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November 2022.
BLAST u4g Reset Behavior
Reset Type
How Invoked
Expected Behavior
Notes
Basic Reset -
Hardware
Press Reset button
Router or satellite reboots
RG configuration and
subscriber's custom settings
persist
Pressing the Reset button performs a standard
power cycle. All configuration information
persists. Device goes off-line for 2-3 minutes
while it completes the reboot process.
Basic Reset -
Software
EWI > Utilities >
Reboot
Router reboots
RG configuration and
subscriber's custom settings
persist
Subscriber (Admin user) has access to the EWI
to invoke a soft reset. All configuration
information persists. Device goes off-line for 2-3
minutes while reboot process completes.
Configuration
Reset -
Hardware
Press and hold Reset
button (10+ seconds)
Router or satellite reboots
RG configuration and
subscriber's custom settings
reset to defaults
Service provider applied
management settings
persist
Reset button must be pressed and held until
LEDs flash (after about 10 seconds). Device
goes off-line while it completes the reboot
process. Residential Gateway (RG)
configuration settings include all subscriber-
configurable information such as login
credentials for Admin user, SSIDs, LAN IP
scope, etc., all of which reset to defaults.
Configuration
Reset -
Software
EWI > Utilities >
Restore Defaults
Router reboots
RG configuration and
subscriber's custom settings
reset to defaults
Service provider applied
management settings
persist
Subscriber (Admin user) has access to the
EWI to invoke a configuration reset. Device
goes off-line while it completes the reboot
process. Residential Gateway (RG)
configuration settings include all subscriber-
configurable information such as login
credentials for Admin user, SSIDs, LAN IP
scope, etc., all of which reset to defaults.
Factory Reset -
Software
EWI > Support Menu >
Tools > Smart Activate
> Factory Reset
Router reboots
RG configuration settings
reset to factory defaults
Service provider applied
management settings reset
to factory defaults
Function available only to operators via EWI
Support user (not available to subscriber/Admin
user). Service provider management settings
include all information visible on the EWI
Support tab, such as login credentials for
Support user, TR-69 ACS URL and login
credentials, SPID, etc., all of which reset to
defaults.