CERTIFICATE OF WARRANTY - COINTRA GODESIA
COINTRA guarantees appliances that it supplies in accordance with Spanish Law 23/2003 (R.D 1/2007), guaranteeing the sale of Consumer
Goods for a period of two years against a lack of conformity appearing after delivery of the product.
Unless proven otherwise, it will be assumed that any lack of conformity that appears in the six months from the delivery did not exist when the
goods were delivered.
The warranty for spare parts will have a duration of two years from the date of delivery of the equipment.
This guarantee is only and exclusively valid for equipment sold and installed on Spanish territory.
SCOPE OF THE WARRANTY
Unless proven otherwise, it is understood that the goods comply with and are suitable for the purpose for which they were
purchased, and are always used under the following conditions:
•
The guaranteed equipment must correspond to the equipment that the manufacturer expressly intends for Spain, and must be installed in
Spain.
•
The necessary spare parts will be those determined by our OFFICAL Technical Department, and in all cases will be Cointra original parts.
•
The warranty is valid provided that the normal maintenance operations, described in the technical instructions supplied with the equipment,
are carried out.
•
The consumer must inform Cointra of a lack of conformity within a period of less than two months after discovering it.
The warranty does not cover incidents caused by:
•
The electrical supply of equipment by generators or any other system that is not a stable electrical network with sufficient capacity.
•
Products that have
undergone any repair not carried out by Cointra’s OFFICAL Technical Department and/or personnel authorised by
Cointra Godesia.
•
Corrosion, deformation, etc., caused by inadequate storage.
•
Handling of the product by anyone outside of Cointra during the warranty period.
•
Assembly not in accordance with the instructions supplied with the equipment.
•
Installation of the equipment that does not respect the Laws and Regulations in force (electricity, hydraulics, etc.).
•
Defects in the electric or hydraulic facilities, or due to insufficient flow etc.
•
Faults caused by the incorrect treatment of supply water to the equipment, by corrosion originating from water hardness, by poorly carried
out descaling treatments etc.
•
Faults caused by atmospheric agents (ice, lightning, floods etc.) as well as by erratic currents.
•
Inadequate maintenance, neglect or improper use.
The material replaced under warranty will remain the property of COINTRA GODESIA
NOTE: It is essential to complete all of the information requested in the Certificate of Warranty. The validation of the warranty must be done
immediately, by filling in the date and sending it immediately to COINTRA GODESIA. All of our OFFICIAL Technical Departments have the
corresponding accreditation from Cointra. Request this accreditation for any intervention.
Potential claims must be made to the competent authority in this matter.
NOBODY KNOWS YOUR HEATER BETTER THAN COINTRA
COINTRA GODESIA
Avda. de Italia, 2 (Edificio Férroli)
28820 Coslada
Madrid (Spain)
