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13

Technical Support

If you run into any issues while using your Tuff, please contact CalDigit Technical Support: 
                                   • Email: [email protected]
                                   • Phone: 1-(714) 572-6668
                                   • Website: www.caldigit.com/support.asp

When contacting CalDigit technical support, make sure to be by your computer and have the 
following information available:

                                   1. Your Tuff serial number
                                   2. Operating system and version
                                   3. Computer make and model
                                   4. Devices being used with the Tuff
 

CalDigit Warranty Information 

For  detailed  CalDigit  warranty  information  please  see  the  CalDigit  website:  www.caldigit.com/
rma/Limited-Warranty.pdf 
*Specifications and package contents are subject to change without notice

CalDigit Limited Warranty Policy  

CalDigit, Inc. (“CalDigit”) warrants, to the original purchaser, that this equipment shall be free of 
defects in materials and workmanship for a period of (1) one, (2) two, (3) three, or (5) five years, 
depending on the model, from CalDigit’s date of original shipment when the equipment is used 
normally and is properly serviced when needed. If you discover a defect covered by the warranty 
set forth above, your sole and exclusive remedy will be for CalDigit, in its sole discretion to (i) repair 
or replace the product at no charge to you; or, if a repaired unit or replacement product is not 
available, (ii) to refund the current market value of your product. You acknowledge and agree that 
replacement product, at the sole option of CalDigit, may be a new product or a remanufactured 

3. Technical Support and Warranty Information

Содержание Tuff

Страница 1: ...For more information visit www caldigit com USER GUIDE Tuff by name Tough by nature...

Страница 2: ...ection 3 Immersion Protected 3 Dust Protected 3 System Requirements 6 In the Box 6 Tuff Diagram 7 Section 2 Using the Tuff Connecting the Tuff 8 Formatting the Tuff for Windows OS 8 Section 3 Technica...

Страница 3: ...be extra TUFF enduring U S Military MIL STD 810G standardized testing protocols The Tuff was dropped repeatedly multiple times on different areas and it functioned seamlessly without any damage Your...

Страница 4: ...lt in degrading performance or disk failure Keep the Tuff away from liquids and moisture Exposure to liquids on the Tuff can result in damaging the unit electric shock and result in a fire hazard If y...

Страница 5: ...ds are usually lower Weight varies by configuration and manufacturing process The use of this product is subject to acceptance of the software license agreements included This product contains electro...

Страница 6: ...6 System Requirements Windows 7 or later Mac OS X 10 8 4 or later In the Box A 1 x Tuff B 1 x USB C Cable C 1 x USB C to A Cable D 1 x Archive Box A D C B...

Страница 7: ...7 Tuff Diagram USB C Port Silicon Protector Aluminum Casing Power LED...

Страница 8: ...for use with Windows OS Connect either the USB C or USB C to A cable to the Tuff and the computer 2 The Tuff will mount on the computer 2 Connecting the Tuff for Mac OS Formatting the Tuff for Window...

Страница 9: ...Open Disk Management Control Panel Administrative Tools Computer Management Disk Management 2 Find the Tuff that you want to format in the list of drives Right click on the Disk number and select Prop...

Страница 10: ...10 On the pop up window click YES to delete the Mac partition 5 In Disk Management right click on the partition that was previously formatted for Mac and select Delete Volume 4...

Страница 11: ...mple Volume Wizard pop up window will appear Follow the simple on screen instructions to finish formatting your Tuff 7 When the disk comes online right click on the Unallocated area and select New Sim...

Страница 12: ...12 The Tuff will mount on your Windows computer 8 Need help setting up your Tuff Email support caldigit com for assistance...

Страница 13: ...hout notice CalDigit Limited Warranty Policy CalDigit Inc CalDigit warrants to the original purchaser that this equipment shall be free of defects in materials and workmanship for a period of 1 one 2...

Страница 14: ...their products as is CalDigit does not warrant that the operation of the product will be uninterrupted or error free CalDigit is not responsible for damage arising from failure to follow instructions...

Страница 15: ...te of the agreement between us and supersedes any proposal or prior agreement oral or written and any other communications between us relating to the subject matter of this Agreement Read carefully al...

Страница 16: ...16...

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