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CalDigit
For products purchased in the United States, you may contact CalDigit US Headquarters.
Address
: CALDIGIT INC.
1941 E MIRALOMA AVE STE B
PLACENTIA, CA 92870-6770
United States
Website
: www.caldigit.com
Customer service
: 714-572-9889 x1
For products purchased in the European, you can also contact the CalDigit UK Office.
Address
: Unit 3, Glenmore Business Centre Witney, Oxfordshire OX29 0AA
Website
: www.caldigit.com
Customer service
: +44 (0) 845 835 0372
For products purchased in the Asia you may contact CalDigit Taiwan office.
Address
: 3F., No.880, Zhongzheng Rd., Zhonghe Dist., New Taipei City 235, Taiwan
Website
: www.caldigit.com/tw
Customer service
: +886 (2) 2226 0966
DOA Policy
On rare occasions, a newly purchased CalDigit product may be delivered in non-working order.
We are working to avoid these issues, but unfortunately, these situations may arise from time
to time. Within the 15 calendar days of purchase, should you experience an issue with your new
CalDigit product, we ask you to return the product to the place where it was originally bought. If
the product was purchased direct from CalDigit, please contact our RMA department. You will be
required to give a proof of purchase.
Return Warning
Please be sure to back up your data before returning your drive to CalDigit for repair. CalDigit
cannot under any circumstances guarantee the integrity of data remaining on a returned drive.
We make no provisions for data recovery and cannot be held liable for any data loss on drives or
media returned to CalDigit.
All products returned to CalDigit must be securely packaged in their original box and shipped with
postage prepaid along with a RMA number.