2010 Genesis Portable Spa
LTR20101058, Rev. B
Clear
W
ater Plan
www.calspas.com
18
Troubleshooting Water Clarity Problems
Problem
Probable Causes
Possible Solutions
Cloudy Water
Dirty filter
•
Excessive oils / organic mat-
•
ter
Improper sanitization
•
Suspended particles / organ-
•
ic matter
Overused or old water
•
Clean filter
•
Shock spa with sanitizer
•
Add sanitizer
•
Adjust pH and/or alkalinity to recommended
•
range
Run jet pump and clean filter
•
Drain and refill the spa
•
Water Odor
Excessive organics in water
•
Improper sanitization
•
Low pH
•
Shock spa with sanitizer
•
Add sanitizer
•
Adjust pH to recommended range
•
Chlorine Odor
Chloramine level too high
•
Low pH
•
Shock spa with sanitizer
•
Adjust pH to recommended range
•
Musty Odor
Bacteria or algae growth
•
Shock spa with sanitizer – if problem is vis-
•
ible or persistent, drain, clean and refill the
spa
Organic buildup /
scum ring around
spa
Buildup of oils and dirt
•
Wipe off scum with clean rag – if severe,
•
drain the spa, use a spa surface and tile
cleaner to remove the scum and refill the spa
Algae Growth
High pH
•
Low sanitizer level
•
Shock spa with sanitizer and adjust pH
•
Shock spa with sanitizer and maintain sani-
•
tizer level
Eye Irritation
Low pH
•
Low sanitizer level
•
Adjust pH
•
Shock spa with sanitizer and maintain sani-
•
tizer level
Skin Irritation / Rash
Unsanitary water
•
Free chlorine level above 5
•
ppm
Shock spa with sanitizer and maintain sani-
•
tizer level
Allow free chlorine level to drop below 5 ppm
•
before spa use
Stains
Total alkalinity and/or pH
•
too low
High iron or copper in
•
source water
Adjust total alkalinity and/or pH
•
Use a stain and scale inhibitor
•
Scale
High calcium content in
•
water – total alkalinity and
pH too high
Adjust total alkalinity and pH – if scale re
-
•
quires removal, drain the spa, scrub off the
scale, refill the spa and balance the water
Use a stain and scale inhibitor
•
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