Oxygen Concentrator
Technical Service Manual
| PN 20631679 Rev G
17
SERVICE MODE FUNCTIONS
Factory maintenance or service updates may sometimes be required on the Eclipse 5. Factory and qualified
factory-trained technicians can access service mode software functions by using the Service Port located on
the back of the unit. The Service Port is not for patient use.
Figure 4: Eclipse 5 Service Port
ECLIPSE 5 DATA ACQUISITION TOOL (EDAT)
EDAT
is the world’s first computer-based data retrieval service tool for oxygen concentrators. EDAT is proprietary
to CAIRE Inc., and is comprised of both hardware and software components. EDAT is CAIRE
Inc.’s global solution
for your service and support needs.
EDAT software is capable of sensing and displaying historical event logs and values of components and sensors
within the Eclipse 5 system. This can be used to determine system faults or user errors and communicate data
for troubleshooting or documentation related to service and updates. EDAT hardware attaches or Plugs into the
Eclipse 5 Service Port, and into a computer’s USB port.
The EDAT software set allows a provider to set-up a hub and spoke service center. Field service reps can travel
to a patient’s home, troubleshoot and transmit the data to either in-house tech support personnel or CAIRE Support
personnel can diagnose, provide solutions and print documentation for equipment records.
EDAT also makes Eclipse 5 software upgrades easy and accessible.
For more information on EDAT, contact CAIRE Inc. Technical Service at 1-800-482-2473 and reference EDAT PN 5535-SEQ.
