Oxygen Concentrator
PN 14940837 B — 29
The table below shows all of the alarm conditions that can be experienced by the CAIRE Companion 5:
Alarm
Code
Audible
Alarm
Colored
LED
Possible Cause
Patient Action
None
Off
Green Solid The Companion 5 is
working properly
None
AL-P01
Continuous
Red Solid
System Malfunction Turn the power switch in the “OFF” position immediately.
Disconnect the AC Power from the wall outlet. Wait 5 minutes.
Connect the AC Power back into the wall outlet and turn the
concentrator back on again. If the alarm continues, service is
required. Connect to a backup oxygen supply and contact your
healthcare provider immediately.
AL-P02
Continuous
Red Solid
The concentrator
has lost power but
the power switch is
still in the “ON” (I)
position.
Verify that the concentrator’s electrical cord is plugged into an outlet
and that the outlet has power. Try a different outlet. If the problem
continues, connect to a back-up oxygen supply and contact your
healthcare provider.
AL-P20
Beeping
Red
Flashing
Low Product Flow
Rate
1. Ensure that the cannula is not kinked or blocked. If used with a
humidifier bottle, ensure that it is filled properly and not creating a
blockage.
2. Ensure that the Companion 5 has proper ventilation. Make sure
there are at least 12 inches between the back and sides of the
Companion and any obstructions (furniture, curtain, etc.)
3. If the problem persists, switch to an alternate source of oxygen
and contact healthcare provider for assistance.
AL-P40
Beeping
Red
Flashing
High Product Flow
Rate
AL-P04
Beeping
Yellow
Flashing
Failed O2 Alarm
Condition (O2
Levels Less Than
70%)
1. Ensure the air intake filter is not is not clogged or restricted.
2. Ensure the Companion 5 is in a well-ventilated area. Make sure
there are at least 12 inches between the back and sides of the
Companion 5 and any obstructions (furniture, curtain, etc.)
3. If the condition persists, switch to an alternate source of oxygen
and contact your healthcare provider immediately.
AL-P08
Continuous
Yellow Solid Poor O2 Alarm
Condition (O2
Levels Between
70% and 85%)
Note:
Note: The alarm codes will be additive if more than one code is active. For example, if the unit is undergoing a high
product flow rate alarm and a poor O2 alarm condition, the alarm code will be P40 + P08 = P48.
The concentrator will continue normal operation even though an alarm condition is in effect.
The power failure alarm will have the ability to sound for a period after power has been disrupted to the device. The audible alarm
is powered by a super capacitor that is charged by the PCB while the concentrator is in operation. It takes the audible alarm approxi-
mately 30 minutes to fully charge. The capacitor has a set of contacts that is activated when the power switch is in the “ON” position
and no AC power is being supplied. The alarm is stopped by re-supplying power to the concentrator.
All other alarms will continue until the alarm condition has been corrected. Service to the concentrator by authorized personnel is rec-
ommended anytime an alarm condition is experienced. Procedures for servicing and testing the unit are outlined in the Troubleshoot-
ing section of this manual.