14
49-2000661 Rev. 2
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Troubleshooting Tips
TROUBLESHOOTING TIPS
Problem
Possible Cause
What To Do
Burners do not light
Plug on range is not completely inserted in the
electrical outlet.
Make sure electrical plug is plugged into a live,
properly grounded outlet.
Gas supply not connected or turned on.
See the Installation Instructions that came with
your range.
A fuse in your home may be blown or the
circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly.
See the Care and Cleaning of the range
section.
Burner slots near the electrode may be
clogged.
Remove the burners and clean them. Check
the electrode area for burned-on food or
grease. See the Care and Cleaning of the
range section.
Food residue on electrode
Lightly polish flat tip of electrode with nail file or
sandpaper until shiny.
Top burners do not burn
evenly
Improper burner assembly.
Make sure the burner caps are seated
correctly. See the Care and Cleaning of the
range section.
Burner slots on the side of the burner may be
clogged.
Remove the burners for cleaning. See the Care
and Cleaning of the range section.
Burner flames are very
large or yellow
Improper air to gas ratio.
If range is connected to Propane gas, contact
the technician who installed your range or made
the conversion.
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