Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
174
INFOTAINMENT SYSTEM
For best audio performance, wear the
headphones as indicated with L (Left)
and R (Right) on the ear pads. Do not
let anything cover the ear pads.
Caution
Do not store the headphones in
heat or direct sunlight. This could
damage the headphones and repairs
would not be covered by the vehicle
warranty. Storage in extreme cold
can weaken the batteries. Keep the
headphones stored in a cool, dry
place.
If the foam ear pads become worn or
damaged, the pads can be replaced
separately. To purchase replacement
ear pads, call 1-888-293-3332 or
contact your dealer.
Battery Replacement
To change the batteries:
1. Loosen the screw to the battery
door on the left side of the
headphones.
2. Slide the battery door open.
3. Replace the two AAA batteries.
4. Replace the battery door and
tighten the screw.
Remove the batteries if the
headphones will not be used for a
long time.
RSI Troubleshooting
No power :
The ignition might not be
on or in ACC/ACCESSORY.
There is no sound from the
headphones with the indicator light
on :
If the batteries are good, make
sure the headphones are programmed
to the correct screen and on the
correct channel for the screen being
viewed.
Sometimes the wireless headphone
audio cuts out or buzzes :
Check for
obstructions, low batteries, reception
range, and interference from cell
phone towers or from cellular
telephone use in the vehicle. Check
that the headphones are on correctly
using the L (Left) and R (Right) on the
headphones. Check that the
headphones are positioned properly
with the headband across the top of
the head.
Newer mobile phones and tablets emit
infrared light for features like face and
iris detection. This infrared light can
interfere with both the headphone
operation. If your headphones
experience static or dropouts, place
your mobile device away from the rear
seat displays.
I lost the headphones :
See your
dealer for assistance.
Video Distortion
Video distortion can occur when
operating cellular phones, scanners,
CB radios, Global Positioning Systems
(GPS), two-way radios, mobile faxes,
or walkie talkies.
It might be necessary to turn off the
video player when operating one of
these devices in or near the vehicle.