• When screen shows “Low Battery” warning, please
charge the watch in time. (If the watch is in a low battery
situation frequently, it will affect battery life.)
• If watch is not used for more than 7 days and cannot be
charged, battery will go into a dormant state, please
charge the watch at least 30 minutes to activate the
battery.
Screen display is abnormal
• Hold the home button for 3 seconds to turn off, then wait
30 seconds. Hold the home button again to turn back on.
Cannot connect to computer
• Check the connections on the micro USB cable between
the watch and the computer. Ensure the cable is
securely connected at both ends.
• Hold the home button for 3 seconds to turn off, then
wait 30 seconds. Hold the home button again to turn
back on.
• Unplug from the computer and reconnect.
Image taken is not clear
• Make sure the lighting conditions of the environment are
good.
• Check to see if the camera lens is clean. If you find some
dust or dirt on it, please try blowing on the lens, and
gently wiping the lens with a dry cloth.
Not enough memory/storage space
• If you have run out of memory, you will need to delete
some of your files. These may include photos, videos,
voice recordings, and music files. You can transfer these
to your computer before deleting from the watch.
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