Cactus Technologies Limited
-900 Series Industrial Grade SATA SSD Product Manual
v1.0
1
Appendix D.
Limited Warranty
I. WARRANTY STATEMENT
Cactus Technologies
warrants its Industrial Grade products only to be free of any defects in
materials or workmanship that would prevent them from functioning properly for five years from
the date of purchase. This express warranty is extended by Cactus Technologies
Limited to
customers of our products.
II. GENERAL PROVISIONS
This warranty sets forth the full extent of Cactus Technologies
responsibilities regarding the
Cactus Technologies
Industrial Grade Flash Storage Products. Cactus Technologies
, at its sole
option, will repair, replace or refund the purchase price of the defective product. Cactus
Technologies
guarantees our products meet all specifications detailed in our product manuals.
Although Cactus Technologies
products are designed to withstand harsh environments and
have the highest specifications in the industry, they are not warranted to never have failure and
Cactus Technologies
does not warranty against incidental or consequential damages.
Accordingly, in any use of products in life support systems or other applications where failure
could cause injury or loss of life, the products should only be incorporated in systems designed
with appropriate redundancy, fault tolerant or backup features.
III. WHAT THIS WARRANTY COVERS
For products found to be defective within five years of purchase, Cactus Technologies
will have
the option of repairing, replacing or refunding the purchase price the defective product, if the
following conditions are met:
A. The defective product is returned to Cactus Technologies
for failure analysis as soon as
possible after the failure occurs.
B. An incident card filled out by the user, explaining the conditions of usage and the nature of
the failure, accompanies each returned defective product.
C. No evidence is found of abuse or operation of products not in accordance with the
published specifications, or of exceeding maximum ratings or operating conditions.
All failing products returned to Cactus Technologies
under the provisions of this limited warranty
shall be tested to the product’s functional and performance specifications. Upon confirmation
of failure, each product will be analyzed, by whatever means necessary, to determine the root
cause of failure. If the root cause of failure is found to be not covered by the above provisions,
then the product will be returned to the customer with a report indicating why the failure was
not covered under the warranty.
This warranty does not cover defects, malfunctions, performance failures or damages to the unit
resulting from use in other than its normal and customary manner, misuse, accident or neglect;
or improper alterations or repairs. Cactus Technologies
Limited may repair or replace, at its
discretion, any product returned by its customers, even if such product is not covered under
warranty, but is under no obligation to do so.
