7
Bluetooth 4.0 USB Adapter
www.cablematters.com
Windows XP Troubleshooting Tips
•
Reboot the computer while the BT adapter is plugged in
•
Check that the blue LED is lit and try a different USB port
•
Re-install the drivers and reboot the computer
•
Check the documentation of your device for pairing instructions
•
Contact
with the model numbers of the device and computer
host and the OS version of your computer
Email: [email protected]
3.5 Uninstalling Windows Drivers
Windows Vista, 7, 8, 8.1, 10
•
Plug the BT adapter into the computer BEFORE uninstalling the software
•
Open
Control Panel > Device Manager
•
Expand the
Bluetooth
category
•
Right-click on the Broadcom BCM20702 driver and select
Uninstall device
•
Check
Delete the driver software
and
Uninstall
•
Remove the BT adapter and reboot the computer
Windows XP
•
Plug the BT adapter into the computer BEFORE uninstalling the software
•
Open
Control Panel > Performance and Maintenance >
System > Hardware
tab
> Device Manager
•
Expand the Bluetooth category
•
Right-click on the Broadcom BCM20702 driver then click
on
Uninstall
>
OK