Performing a Contactless (NFC) Transaction
1. From the ready screen, enter the transaction total, then press the enter (
green
) key. At
this stage you can choose to pass the terminal to the customer if you want them to
consider adding a gratuity (tip).
2. The terminal will prompt the customer to add a gratuity (tip). The customer can choose
‘Yes’ or ‘No’ and select a percentage.
3. The screen will display a final confirmation of the transaction amount. Press the enter
(green) key to continue.
4. Allow the customer to tap the terminal screen with their contactless card or NFC
payment device e.g. mobile phone.
5. The terminal will beep to confirm that the contactless card or payment device has been
recognised.
6. The terminal will connect to CabCard’s secure payment service, and the transaction will
either be approved or declined. This will be displayed on your terminal screen.
Note: A ‘CANCELLED’ ‘INVALID’ or ‘DECLINED’ response means the transaction has not
been accepted and you will not receive payment.
Electronic Receipts
After a transaction has been completed, the terminal will display a QR code on screen with a
website URL underneath. If the passenger wishes to see a copy of the receipt online, they
should scan the QR code with their phone, or make a note of the URL to access later.
Alternatively, you can log into your web dashboard at
https://my.cabcard.services
from
your smartphone or tablet and locate the completed transaction from the transactions list. You
can now send your passenger a digital receipt by SMS or email by following the instructions on
screen.
