C. Crane Company’s Mission
Copyright © 2004 by C. Crane Company, Inc., Fortuna, CA 95540
Phone: 1-800-522-8863
Web:
ccrane.com
All rights reserved. No part of this booklet may be reproduced, in any form or
means whatsoever, without permission in writing from C. Crane Company, Inc.
Our mission is simple: to find, develop, and test products that enhance
the lives of our customers.
Guidelines
As a hometown company, the C. Crane Company insists on a friendly
way of doing business. For our customers, that means an unwavering
commitment to offering you high quality radios and lifestyle products
complemented with exceptional customer service. To that end, our
knowledgeable staff is trained to listen to you, help answer your ques-
tions, and, most importantly, to help you find the items that truly meet
your needs.
As we have done for nearly 30 years, the C. Crane Company offers the
following pledge to our customers:
• To offer honest, courteous advice that assists you in making a wise
purchase.
• To provide a full refund, except for return shipping, if your order is
returned to us within 30 days of your receipt. Please return the
items in “as new” condition.
• Never to sell a used item as new.
• Never to sell your name or information to anyone.
• To include only those items in our catalog that meet our high stan-
dards, and pass our quality checks. We never let manufacturers buy
their way into our catalog.
• Finally, to take care of you to the best of our ability.
No matter what you order from us, from a radio to a toy to a kitchen
knife, our goal is to make you happy.
If you would like to continue to receive our future catalogs, please let us
know. The only way to get your name on our mail list is for you to
request it, or for us to make a mistake. So, if you or a friend would like
to receive our new catalog, please email
or give us
a call at 800-522-8863. You can also visit us on the Web at
www.ccrane.com
.
The C. Crane Company — Discover Something New Today.
