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1. 

Our Warranty

2. 

Fitting and use

3. 

Exclusions

We warrant to you that the Kingsley product is free from defects in workmanship and materials for the 

warranty period.

Our warranty doesn’t cover:

fit the Kingsley product in accordance with the product information and all relevant vehicle safety and  

compliance laws
use the Kingsley product for the purpose for which it was originally designed and in accordance with  

the product information and all relevant vehicle safety and compliance laws

normal wear and tear

fitting the Kingsley product other than in accordance with the product information and any relevant  

vehicle safety and compliance laws, including incorrect fitting

using the Kingsley product other than for the purpose for which it was originally designed or other  

than in accordance with the product information and any relevant vehicle safety and compliance  

laws, including unusual, improper or negligent use or misuse or overloading

misuse or neglect of the Kingsley product, including improper repair or maintenance or failing to repair  

or maintain

alteration, abuse, acts of nature, terrorism, vandalism, collision, road hazards or adverse conditions

a.

a.

b.

b.

4. 

Making a claim

Please immediately contact us as soon as you become aware of a possible defect in the Kingsley product.  

We’ll arrange for you to either attend a Kingsley outlet (at your cost) for a Kingsley representative to inspect 

the Kingsley product (as fitted to your vehicle) or for you to return the Kingsley product to us.  We’ll also 

request you to provide the purchase receipt and complete a warranty claim form.  In order to ensure our 

warranty is not voided, please keep the purchase receipt as proof of purchase and don’t remove the fitted 

Kingsley product from your vehicle before contacting us.  If your claim’s in order, we’ll notify you and (at 

our sole discretion) either repair or replace the defective workmanship or materials (at our cost) or refund to 

you the purchase price you paid for the defective Kingsley product.  If further information or investigation is 

required or if the claim does not meet the requirements under our warranty, we’ll let you know.

5. 

Australian Consumer Law

The Kingsley product comes with guarantees that can’t be excluded under the Australian Customer 

Law.  You’re entitled to a replacement or refund if there’s a major failure and compensation for any other 

reasonably foreseeable loss or damage.  You’re also entitled to have the Kingsley product repaired or 

replaced if it fails to be of acceptable quality and the failure doesn’t amount to a major failure.

6. 

Other consumer rights

The benefits to you under our warranty are in addition to any other rights and remedies you are entitled to 

under relevant consumer laws.  Our warranty replaces any other warranty given by Kingsley or it’s supplier in 

respect of the Kingsley product.

7. 

Terms

The following terms have the following meanings:

Kingsley Products - Warranty Policy

Term

Meaning

Product 

information

information about the Kingsley product which may be contained in any of the documentation 

provided with the Kingsley product, including safety instructions, installation instructions, 

operating instructions, owner’s manual, service manual, labels and packaging

Purchase date

the date you purchased the Kingsley product from a Kingsley outlet, as specified in the 

purchase receipt

Kingsley outlet

an outlet authorised by Kingsley to sell Kingsley products

Kingsley products products or components which Kingsley manufacturers or sells through Kingsley outlets
Warranty period

commences on and from the purchase date and ends as follows:

X-Bar - 5 years

We/Us

Kingsley Enterprises Pty Ltd (ABN 23 001 592 749)

E:  [email protected]

A:  6A Brooks Road, Ingleburn NSW 2565

P:  1800 654 767

W:  www.kingsleyenterprises.com.au

You

the purchaser of the Kingsley product from a Kingsley outlet

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