Bush DTC8021, Инструкция по эксплуатации, Страница: 20 / 22

Product Support Product Support
or online at www.argos-support.co.uk If you still require further assistance, call one of our experts on 0345 604 0105
If you require any technical guidance or find that your product is not operating as intended, a simple solution can
often be found in the Troubleshooting section of these instructions,
Product support
Help is always at hand
Product support
Help is always at hand
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Q: How many programmes can I record at once?
A: The DTC8021 PVR has two tuners, so you can record two programmes at
the same time. You can also watch a show you are recording, or one from
your Library (ShowDrive activated) while two other shows record.
Sometimes, a recording conflict can happen when you try to do something
that requires 3 tuners. This is normally identified when you try and schedule
a recording when both tuners are already booked. In this case you are asked
to resolve the conflict and decide which programme you want to record. A
conflict can also happen at record time because a programme has overrun
its expected time or moved in the broadcast time window. In this case, the
PVR will automatically try to find an alternative viewing to record and if it
can’t find one, it will cancel the recording.
Q: My PVR seems frozen and isn’t responding to any remote control input.
A: First, is the video frozen, or just the navigation? If you have a navigation
problem, double check that your remote control has a fresh battery. If the
battery is fresh and your video is frozen, the best approach is to reboot the
system. Press and hold on the box’s power button for 3 seconds. If this
doesn’t reboot the box, you will need to unplug it and plug it back in.
Q: I can’t seem to get an internet connection. What should I do?
A: There are many reasons for not having a network connection. Contact
our technical support team for assistance.
Q: Is my internet speed fast enough to record with ShowDrive?
A: During setup, ShowDrive will test your connection speed. Speed test can
also be re-run any time by going to Settings- >Recording->ShowDrive. If
Speed test passes on your computer but fails on the box please contact our
technical support team for assistance.
Troubleshooting
Q: I’m not seeing any video.
A: Firstly, check all of your cable connections to ensure a good fit. Next,
double check that your PVR is connected to an HDMI input on your TV and
that your TV is set to that input. Finally, double check to see that you are
getting power to the PVR. You should see a green light on the front.
Q: I’m not hearing any sound.
A: Double check the volume on your TV set or amplifier. Do you get sound
from other devices or other TV inputs?
Q: The remote control doesn’t seem to do anything.
A: Double check the remote to see that it has fresh batteries installed. Next,
make sure you have a clear “line of sight” view to the PVR.
Q: I’m not getting any TV reception.
A: Firstly, check that your antenna has a good signal by connecting it
directly to your TV. If you have a good signal and can see lots of stations,
re-attach your antenna to the INPUT connector on the PVR and perform
a channel scan by going to Settings->System->Channel Scan. Remember,
your PVR will only get channels that you receive on your antenna. For more
information about TV reception, check
www.freeview.co.uk
Q: The picture quality for recorded video looks poor.
A: Check that you have a solid internet connection. You can re-run the
speed test by going to Settings->Recording->ShowDrive. If you are using
Wi-Fi, consider using a fixed line Ethernet connection.