MY21B05 - 12_1.0_21.10.2020
48
Operation
6.5
Error message screen
If an error message is shown over the entire
display, follow the procedure indicated below to
reset the screen.
1
Press the
On-Off button (battery)
.
2
Remove the battery from the mount.
3
Replace the battery.
4
Start the system.
Figure 44: Example: Error message E010
Code Cause
Limitation
Remedy
E010
An anomaly was detected in the
drive unit.
No assistance provided when
cycling.
Press the
On-Off button (battery)
.
Contact your specialist dealer if the problem per-
sists.
E020
A communication error was
detected between the battery and
the drive unit.
No assistance provided when
cycling.
Contact your specialist dealer.
E021
The battery connected to the drive
unit meets the system standards
but is not compatible.
No assistance provided when
cycling.
Press the
On-Off button (battery)
.
Contact your specialist dealer if the problem per-
sists.
E022
The battery connected to the drive
unit does not meet the system
standard.
Drive system does not start.
Insert correct battery.
Press the
On-Off button (battery)
.
Contact your specialist dealer if the problem per-
sists.
E023
An electrical fault was detected
inside the battery.
Drive system does not start.
Press the
On-Off button (battery)
.
Contact your specialist dealer if the problem per-
sists.
E024
The battery overcurrent protection
was triggered. (Communication
error in drive system).
Drive system does not start.
Contact your specialist dealer.
E025
The battery does not detect the
drive unit. (No original drive unit is
connected or the power cable is
disconnected.)
Drive system does not start.
Insert correct battery.
Check power cable.
Contact your specialist dealer if the problem per-
sists.
E030
A switching unit that differs from the
system configuration was fitted.
No assistance provided when
cycling.
Contact your specialist dealer.
E033
The current firmware is not sup-
ported by this system.
No assistance provided when
cycling.
Contact your specialist dealer.
E035
An anomaly was detected in the
vehicle settings.
No assistance provided when
cycling.
Contact your specialist dealer.
E043
Irregularity detected in this prod-
uct’s firmware. Part of the firmware
may be damaged.
No assistance provided when
cycling.
Contact your specialist dealer.
E050
(E014)
A different vehicle speed signal
was detected by the speed sensor.
No assistance provided when
cycling.
Contact your specialist dealer.
Table 28: List of error messages
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