Black plate (54,1)
Buick LaCrosse Infotainment System - 2013 - CRC - 12/12/12
54
Infotainment System
Troubleshooting Chart (cont'd)
Problem
Recommended Action
The auxiliary source is running but
there is no picture or sound.
Check that the RSE video screen is
in the auxiliary source mode by
pressing the AUX button on the
remote control.
Check the auxiliary input
connections at both devices.
Sometimes the wireless headphone
audio cuts out or buzzes.
Check for obstructions, low
batteries, reception range,
interference from cell phone towers,
or cell phones being used in the
vehicle.
Check that the headphones are on
correctly using the L (left) and R
(right) on the headphones.
Check that the headphones are
positioned properly with the
headband across the top of
the head.
I lost the remote and/or the
headphones.
See your dealer for assistance.
The DVD is playing, but there is no
picture or sound.
Check that the RSE video screen is
sourced to the DVD player by
pressing the AUX button on the
remote control.
DVD Display Error Messages
The DVD display error message
depends on which radio the vehicle
has. The video screen may display
one of the following:
Disc Load/Eject Error or
Mechanical Error:
There are disc
load or eject problems.
Disc Format Error or Unknown
Format:
The disc is inserted with
the disc label wrong side up, or if
the disc is damaged.
Disc Region Error or Disc Error:
The disc is not from a correct
region.
No Disc Inserted:
No disc is
present when the
X
is pressed on
the infotainment system.
DVD Distortion
Video distortion can occur when
operating cell phones, scanners, CB
radios, Global Position Systems
(GPS)*, two-way radios, mobile fax,
or walkie talkies.
