10
EN
Troubleshooting
Fault
Probable Cause
Solution
Gas leaking from
cracked/cut/burned
hose
Damaged hose
Turn off gas at LPG bottle. If hose is cut or
cracked, replace hose. See LPG bottle lead test
and connection regulator to the LPG bottle
Gas leaking from
LPG bottle
Mechanical failure due to
resting or mishandling
Turn off LPG bottle valve
Gas leaking from
LPG bottle valve
Failure of bottle valve from
mishandling or mechanical
failure
Turn off LPG bottle valve. Return LPG bottle to gas
supplier
Gas leaking
between LPG bottle
and regulator
connection
Improper installation,
connection not tight, failure
of rubber seal
Turn off LPG bottle valve, remove regulator
from cylinder and visually inspect rubber seal
for damage. See LPG bottle test and connection
regulator to the LPG bottle
Fire coming through
control panel
Fire in burner tube section
of burner due to partial
blockage
Turn off control knobs and LPG bottle valve. After
fire is out and appliance is cold, remove burner
and inspect for spider nests or rust. See natural
hazard and cleaning the burner assembly pages.
Grease fire
or continuous
excessive flames
above cooking
surface
Too much grease buildup in
burner area
Turn off LPG Bottle. Allow flames to die down.
After cooling, clean food particles and excess
grease from inside firebox area, grease cup/pan/
tray, and other surfaces
Burner will not light
using igniter
Gas issues
Trying to light wrong burner
Lighting the appliance
Burner not engaged with
control valve
Make sure valve are positioned inside of burner
tubes
Obstruction in burner
Ensure burner tubes are not obstructed with
spider webs or other objects (
Cleaning, care
& maintenance
)
No gas flow
Make sure LPG bottle is not empty. If not empty,
see “
Sudden drop in gas flow”
Vapour lock at coupling nut
to LPG bottle
Turn off knobs and disconnect coupling nut from
LPG bottle. Reconnect and retry
Coupling nut and LPG bottle
valve not fully connected.
Turn the coupling nut approximately one-half to
three-quarters
CF732_EN_A5_v1_20220406-for first PO only.indb 10
CF732_EN_A5_v1_20220406-for first PO only.indb 10
2022/4/6 17:08
2022/4/6 17:08