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7. Troubleshooting Problems
The troubleshooting guide is designed to help you to solve the abnormal problems with your camera. For any
problem continues and can not be handled by yourself, please contact your local service center for support. See
your registration card for contact details.
7-1 Troubleshooting on camera:
Operation
Problem
Checking Points
Solution
Power does not
turn on
z
Battery level is low or dead
z
Battery is incorrectly installed
z
Replace new battery
z
Install the battery prefer to instruction
Power
Power turns off
immediately
z
Battery level is low or dead
z
Auto power-off function activated
z
Replace battery
z
Turn the power on
Image is not
recorded when the
shutter button is
depressed
z
Mode selector is set to off
z
Memory card is not compatible
z
Memory card is full
z
Flash unit is being charged
z
Set the mode selector to on
z
Choose a correct memory card
z
Delete some images
z
Wait till the charging finished
LCD is blank or
images on the
LCD are not clear
z
Bright sunlight or high-intensity
light environment
z
LCD or Lens is dirty or covered by
fingerprints
z
Use the view finder to shoot or move to
a location with less light
z
Clean the LCD or Lens with light cloth
Shooting
Subject is not in
focus
z
Macro mode being used for normal
shooting
z
Normal mode being used for macro
image
z
Set the setting to normal for portraits
and scenery
z
Set the setting to macro for macro
images