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If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email
Connecting to a switchboard
Switchboard compatibility
This telephone may be connected to most types of switchboard, however in the event of any
difficulties, consult your switchboard Service Provider.
Recall (R)
Recall is used when connected to certain switchboards/PBXs and some BT Calling Features, or those
services available via your network provider. The BT Studio Plus 5100 supports time break recall but
not earth loop recall.
Guarantee
Your BT Studio Plus 5100 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s
discretion the option to replace the BT Studio Plus 5100, or any component thereof, (other than
batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or
materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or
repaired product.
The conditions of this guarantee are:
The guarantee shall only apply to defects that occur within the 12 month guarantee period.
Proof of purchase is required.
The equipment is returned to BT or its agent as instructed.
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear,
neglect, tampering with the equipment, or any attempt at adjustment or repair other than through
approved agents.
This guarantee does not affect your statutory rights.
