Freelance 101 Isssue 3 Edition 1 12.10.06 7851
37
Call the Helpline on
0870 605 8047
or
email [email protected]
component thereof, (other than
batteries), which is identified as
faulty or below standard, or as a
result of inferior workmanship or
materials. Products over 28 days
old from the date of purchase
may be replaced with a
refurbished or repaired product.
The conditions of this
guarantee are:
• The guarantee shall only apply to
defects that occur within the 12
month guarantee period.
• Proof of purchase is required.
• The equipment is returned to BT
or its agent as instructed.
• This guarantee does not cover
any faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.
• This guarantee does not affect
your statutory rights.
For your records
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of
purchase is required so please
keep your receipt.
Within the 12 month
guarantee period:
• If you experience difficulty using
the product, prior to returning it,
please read the ‘Help’ section
beginning on page 33, or contact
the BT Freelance 101 Helpline on
0870 605 8047, or email
[email protected].
• In the unlikely event of a defect
occurring, please follow the
Helpline’s instructions for
replacement or repair.
Outside of the 12 month
guarantee period:
• If your product needs repair after
the guarantee period has ended,
the repair must meet the
approval requirements for
connection to the telephone
network. We recommend that
you contact BT’s approved repair
agent, Helpdesk Solutions on
0870 240 5029 or a local
qualified repairer.
If you have to return your
BT Freelance 101
• If the Helpline is unable to
remedy your problem they will
ask you to return the product.
Where possible, pack the product
in its original packaging.
General information
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Содержание FREELANCE 101
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