The Ethernet port is intended to be connected to indoor cable
circuits that are exclusively located within the building where
the appliance is installed and are not earthed to a different
earthing network.
Avoid violent mechanical shocks. Do not use the appliance if
it is damaged.
If there is any suspicious noise coming from the mains socket
or mains power supply adaptor or cord, unplug the power
supply adaptor from the mains socket with all necessary
precautions to avoid getting an electric shock and contact
BT on 0800 111 4567.
To avoid damaging your TV box
If your BT TV box (Model DB-T2200) isn’t working properly,
stop using it to avoid causing serious damage and contact BT
on 0800 111 4567.
Unplug it from the mains socket if there’s thunderstorm.
Only hand-tighten connectors do not use any tools. You are
likely to damage the connectors if you tighten them too hard.
When connecting a USB peripheral device, respect the way of
insertion and never use force.
Radio Equipment Directive
Declaration of Conformity
British Telecommunications Plc declares that the radio
equipment type BT TV Box [Model DB-T2200] complies
with Directive 2014/53/EU. You’ll find the full text of the
EU Declaration of Conformity at
bt.com/tvboxinfo
BT TV Box Power Consumption and Power Supply Information
Information can be found at
bt.com/tvboxinfo
Other information
YouView
YouView is subject to terms of use, suitable broadband speed,
TV aerial and coverage. See
www.youview.com. Software
contained in this device is licensed on a limited basis. All
other rights are reserved. YouView and the YouView logo are
trademarks of YouView TV Limited and are used under licence.
© YouView TV Limited 2010–2020. All logos and content
images are trademarks and/or copyright of their respective
owners. Images are for illustration only and may differ on
screen. Content is subject to availability.
Opensource software
Your TV box uses open source software. Information can be
found at
bt.com/tvboxinfo
Warranty
We guarantee your TV box for 12 months from the date you
bought it. Subject to the terms listed below, the guarantee
covers the replacement of the TV box or any of its components
(other than batteries) if we find any are faulty, below standard,
not put together well, or put together using unsuitable
materials.
Replacement is at our discretion. If your TV box is over 28
days old from the date you bought it, we may replace it with a
refurbished or repaired product.
Guarantee conditions
Only defects that occur during the guarantee period are
covered. Keep hold of your proof of purchase; you’ll need it to
claim under the guarantee. You must return the equipment to
BT or our agents as instructed.
Faults or damage aren’t covered if they’re caused by accidents,
misuse, fair wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or repair other than
by a BT approved agent. These conditions don’t affect your
statutory rights.
Within the 12-month guarantee period If you have problems
using your TV box, don’t return it before you’ve spoken to us
on 0800 111 4567. If we find it’s faulty, we’ll tell you how
to replace it.
Outside the 12-month guarantee period If you have a problem
using your TV box outside the guarantee period, call us on
0800 111 4567 for technical support.
Recycling your TV box
If you have a BT TV box that you don’t need, you can return
it for recycling, and we’ll pay the postage. Follow the
instructions on the return postage leaflet that’s inside the pack
your TV box came in.
If you don’t have it anymore, call us on 0800 800 150 and
we’ll send you a pre-paid postage bag. Sorry, we can only
accept BT equipment for recycling.
Recycling electronic equipment
The TV box, remote control and mini connectors
(powerline adaptors) are all classed as electrical or
electronic equipment under the Waste Electrical and
Electronic Equipment (WEEE) Directive (2002/96/EU). All
this equipment should be recycled responsibly to be kinder
to the planet. DO NOT put them in your normal rubbish bin.
Take them to your local recycling centre for safe disposal.
Remember, batteries need to be disposed of responsibly too.
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Safety and legal information
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