Elements Additional Handset – New Style – Edition 2 – 31.08.06 – 7780
•
This guarantee does not cover any
faults or defects caused by
accidents, misuse, fair wear and
tear, neglect, tampering with the
equipment, or any attempt at
adjustment or repair other than
through approved agents.
•
This guarantee does not affect
your statutory rights.
Within the 12 month guarantee
period:
Prior to returning your product,
please read the Help section in
the main BT Elements guide or
contact the Helpline on 0870
6058047 or email
for assistance. In the unlikely
event of a defect occurring,
please follow the Helpline’s
instructions for replacement
or repair.
Outside of the 12 month
guarantee period:
If your product needs repair after
the guarantee period has ended,
the repair must meet the approval
requirements for connection to
the telephone network.
We recommend that you contact
BT’s approved repair agent
Helpdesk Solutions on 0870 240
5029 or a local qualified repairer.
Returning your phone
If the Helpline is unable to remedy
your problem they will ask you to
return the product. Where
possible, pack the product in its
original packaging. Please
remember to include all parts,
including the line cords, power
supply units and the original
batteries. (Please note that we
cannot take responsibility for
goods damaged in transit.) Please
obtain and keep proof of posting
from the Post Office.
Technical information
How many telephones can I have?
All items of telephone equipment
have a Ringer Equivalence
Number (REN), which is used to
calculate the number of items
which may be connected to any
one telephone line. A total REN of
4 is allowed. If the total REN of 4
is exceeded, the telephones may
not ring. With different telephone
types there is no guarantee of
ringing, even when the REN is less
than 4.
Any additional handsets and
chargers that you register have a
REN of 0.
Only use approved charger mains
power supply, item code:
030989.
Only use approved batteries.
These products are available from
the BT Elements Helpline on 0870
605 8047.
If you experience any problems, please call the Helpline on 0870 605 8047
or email [email protected]
General information
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