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On-Air 1250 Classic user guide ~ 1st Edition ~ 7th August ’01 ~ 4073
General information
Guarantee
Technical information
Your BT On-Air 1250 Classic is guaranteed for a
period of 12 months from the date of purchase.
Subject to the terms listed below the
guarantee will provide for the repair of, or at
BT’s or its agent’s discretion the option to
replace the BT On-Air 1250 Classic, or any
component thereof, (other than batteries),
which is identified as faulty or below standard,
or as a result of inferior workmanship or
materials. Products over 28 days old from the
date of purchase may be replaced with a
refurbished product.
The conditions of this guarantee are:
• The guarantee shall only apply to defects that
occur within the 12 month guarantee period.
• Proof of purchase is provided.
• The equipment is returned to BT or its agent
as instructed.
• This guarantee does not cover any faults or
defects caused by accidents, misuse, fair
wear and tear, neglect, tampering with the
equipment, or any attempt at adjustment or
repair other than through approved agents.
• This guarantee does not affect your statutory
rights.
Within the 12-month guarantee period:
If you experience a problem with your
product you should contact the Helpline on
0845 6012476
. Calls are charged at local
call rates. If the problem is not remedied, you
will be advised to return your product to the
Helpline.
Outside the 12-month guarantee period:
If your product needs repair after the guarantee
period has ended, the repair must meet the
approval requirements for connection to the
telephone network. We recommend that you
call the Helpline on
0845 6012476
and ask
for details of our recommended repair agents.
If you have to return your product
If the Helpline are unable to remedy your
problem they will ask you to return the
product. Pack the base station and handset
securely, preferably in the original packaging.
All parts must be returned, including line
cords, power supplies and original batteries.
(Please note that we can not take responsibility
for goods damaged in transit). Use the self
adhesive Freepost label to post your product.
If you have lost the label please call the
Helpline for instructions.
How many telephones can you have on
the line?
All items of telephone equipment have a
Ringer Equivalence Number (REN) which is
used to calculate the number of items that may
be connected to any one telephone line.
IMPORTANT
Keep proof of posting
Make sure the Post Office give you proof
of posting.
