Brother PT-E550W, Руководство пользователя сети

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Troubleshooting
37
8
Your Brother machine cannot print over the network.
Your Brother machine is not found on the network even after successful installation.
Question Solution
Are you using security software? See I’m using security software. on page 37.
Is your Brother machine
assigned with an available
IP address?  Confirm the IP address and the Subnet Mask.
Verify that both the IP addresses and Subnet Masks of your computer and your
Brother machine are correct and located on the same network.
For more information on how to verify the IP address and the Subnet Mask, ask
the network administrator.
 (Windows) Confirm your IP address, Subnet Mask and other network settings
with [
Communication settings ] in the Printer Setting Tool.
See Communication Settings (Windows only) on page 21.
Did your previous printing
job fail?  If the failed printing job is still in your computer’s print queue, delete it.
For example, when using Windows 7:
, [ Devices and Printers ] and select your printer from [ Printers and Faxes ].
Double-click your printer’s icon, and then select [ Cancel All Documents ] in the
[ Printer ] menu.
Is your Brother machine correctly
connected to the network? Check the wireless communication indicator on the LCD display.
: the network is correctly connected.
: the network is not connected correctly, and the wireless network setup
must be reconfigured.
: the network is connected/disconnected in Direct mode.
I have checked and tried all the
above, however my Brother
machine does not print. Is there
anything else I can do? Uninstall the printer driver and the software, and then reinstall them.
I’m using security software.
Question Solution
Did you choose to accept the
security alert dialog box during
the standard installation or
BRAdmin Light installation or
when using the printing features? If you did not choose to accept the security alert dialog box, the firewall function
of your security software may be rejecting access. Some security software might
block access without showing a security alert dialog box. To allow access, see the
instructions of your security software or ask the manufacturer.
What port numbers are required
for the Brother network features? The following port numbers are used for Brother network features:
 BRAdmin Light
i
Port number 161/Protocol UDP
For details on how to open the port, see the instructions for the security software
or ask the manufacturer.