Troubleshooting
193
15
c
Verify that the print server is on your network as follows:
For Windows
®
1
Try pinging the print server from the host operating system command prompt with the command:
ping ipaddress
Where
ipaddress
is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).
2
If a successful response is received, then proceed to
on page 198. Otherwise, proceed to step
For Mac OS
®
X 10.3.9 or greater
1
From the
Go
menu, choose
Applications
.
2
Open the
Utilities
folder.
3
Double click the
Terminal
icon.
4
Try pinging the print server from the Terminal window:
ping ipaddress
Where
ipaddress
is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).
5
If a successful response is received, then proceed to
d
If you have tried step
above and it does not work, then reset the print server back to the
default factory settings and try from the initial setup again. (For information how to reset to the default
factory settings, see
Restoring the network settings to factory default
Error during printing
15
If you try to print while other users are printing large amounts of data (e.g. many pages or pages with a large
amount of graphics at high resolution), the printer is unable to accept your print job until the ongoing printing
is finished. If the waiting time of your print job exceeds a certain limit, a time out situation occurs, which causes
the error message. In such situations, execute the print job again after the other jobs are completed.
