xi
Troubleshooting and routine maintenance ..................... 11-1
Troubleshooting .............................................................. 11-1
Error messages ........................................................11-1
Document jams......................................................... 11-5
Printer jam or paper jam ........................................... 11-6
Paper is jammed inside the paper tray ................. 11-6
Paper is jammed inside the MFC .........................11-7
If you are having difficulty with your MFC ................. 11-9
Compatibility ........................................................... 11-14
How to improve print quality ......................................... 11-15
Cleaning the print head........................................... 11-15
Checking the print quality ....................................... 11-16
Checking the printing alignment ............................. 11-18
Checking the ink volume...............................................11-19
Packing and shipping the MFC............................... 11-20
Routine maintenance.................................................... 11-23
Cleaning the scanner.............................................. 11-23
Cleaning the MFC printer platen............................. 11-24
Replacing the ink cartridges ...................................11-25
Appendix A .......................................................................... A-1
Telephone Service for Australia....................................... A-1
(Distinctive Ringing) ...... A-1
What is the Advantage of using Telstra
Function?............................ A-1
Set the Distinctive Ringing to ON .......................... A-3
Caller ID (Caller IDentification) .................................. A-3
Advantages of Caller ID......................................... A-3
How Does the Caller ID Work?.................................. A-4
The Caller ID Appears on the Display When Your
Telephone Rings ............................................... A-4
The Caller ID is Stored in Your MFC Memory ........... A-4
Viewing Caller ID List................................................. A-5
Printing Caller ID List............................................. A-5
Telephone Service for New Zealand ............................... A-6
FaxAbility ................................................................... A-6
Function?........................................................... A-6
How Does FaxAbility Work? .................................. A-7
How to Turn FaxAbility OFF or ON........................ A-8