
If You Are Having Difficulty with Your Machine
> Paper Handling and Printing
Problems
Paper Handling and Printing Problems
Printing Difficulties
Difficulties
Suggestions
No printout
Check that the correct printer driver has been installed and selected.
Check to see if the machine's display is showing an error message.
See
Related Information
:
Error and Maintenance Messages
.
Check that the machine is online:
•
Windows
®
XP and Windows Server
®
2003
Click the
Start
>
Printers and Faxes
. Right-click
Brother MFC-XXXX Printer
(where XXXX is your model name). Make sure
Use Printer Online
is not
listed. If it is listed, click this option to set the driver Online.
•
Windows Vista
®
and Windows Server
®
2008
Click
/
Start
>
Control Panel
>
Hardware and Sound
>
Printers
. Right-
click
Brother MFC-XXXX Printer
(where XXXX is your model name). Make
sure
Use Printer Online
is not listed. If it is listed, click this option to set the
driver Online.
•
Windows
®
7 and Windows Server
®
2008 R2
Click
/
Start
>
Devices and Printers
. Right-click
Brother MFC-XXXX
Printer
(where XXXX is your model name) and click
See what's printing
.
Click
Printer
in the menu bar. Make sure
Use Printer Offline
is not selected.
•
Windows
®
8
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click
Settings
>
Control Panel
. In the
Hardware and Sound
group, click
View devices and printers
. Right-click the
Brother MFC-XXXX
Printer
(where XXXX is your model name). Click
See what's printing
. If
printer driver options appear, select your printer driver. Click
Printer
in the
menu bar and make sure
Use Printer Offline
is not selected.
•
Windows
®
10
Click
>
All apps
>
Windows System
>
Control Panel
. In the
Hardware
and Sound
group, click
View devices and printers
. Right-click the
Brother
MFC-XXXX Printer
(where XXXX is your model name). Click
See what’s
printing
. If printer driver options appear, select your printer driver. Click
Printer
in the menu bar and make sure
Use Printer Offline
is not selected.
•
Windows Server
®
2012
Move your mouse to the lower right corner of your desktop. When the menu
bar appears, click
Settings
>
Control Panel
. In the
Hardware
group, click
View devices and printers
. Right-click the
Brother MFC-XXXX Printer
(where XXXX is your model name). Click
See what's printing
. If printer driver
options appear, select your printer driver. Click
Printer
in the menu bar and
make sure
Use Printer Offline
is not selected.
•
Windows Server
®
2012 R2
Click
Control Panel
on the
Start
screen. In the
Hardware
group, click
View
devices and printers
. Right-click the
Brother MFC-XXXX Printer
(where
XXXX is your model name). Click
See what's printing
. If printer driver
options appear, select your printer driver. Click
Printer
in the menu bar and
make sure
Use Printer Offline
is not selected.
One or more ink cartridges have reached the end of their life.
See
Related Information
:
Replace the Ink Cartridges
.
If old, unprinted data remains in the printer driver spooler, it will prevent new print
jobs from printing. Open the printer icon and delete all data as follows:
440
Содержание MFC-J985W
Страница 1: ...Online User s Guide MFC J985DW 2016 Brother Industries Ltd All rights reserved ...
Страница 27: ...Home Paper Handling Paper Handling Load Paper Load Documents 21 ...
Страница 43: ... Choose the Right Print Media Change the Paper Size and Paper Type 37 ...
Страница 46: ... Paper Handling and Printing Problems 40 ...
Страница 58: ... Load Envelopes in the Paper Tray Load Paper in the Manual Feed Slot 52 ...
Страница 65: ... Copy a Document Error and Maintenance Messages Telephone and Fax problems Other Problems 59 ...
Страница 67: ... Other Problems 61 ...
Страница 69: ...Home Print Print Print from Your Computer Windows Print from Your Computer Macintosh 63 ...
Страница 72: ... Print Settings Windows 66 ...
Страница 92: ... Change the Default Print Settings Windows 86 ...
Страница 109: ...Related Information Scan Using the Scan Button on Your Brother Machine 103 ...
Страница 111: ...Related Information Scan Using the Scan Button on Your Brother Machine 105 ...
Страница 116: ...Related Information Save Scanned Data to a Memory Card or USB Flash Drive 110 ...
Страница 170: ...Related Information Scan from Your Computer Windows WIA Driver Settings Windows 164 ...
Страница 194: ...Related Information Scan Using Presto PageManager or other TWAIN Compliant Applications Macintosh 188 ...
Страница 201: ...Related Information Copy Page Layout Options for Copies 195 ...
Страница 203: ...Option Description Poster 3x3 Using the scanner glass Related Information Make Page Layout Copies N in 1 or Poster 197 ...
Страница 204: ...Home Copy 2 sided Copy 2 sided Copy Copy on Both Sides of the Paper 1 sided to 2 sided 2 sided to 2 sided 198 ...
Страница 304: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Macintosh 298 ...
Страница 379: ...Home Network Advanced Network Features Advanced Network Features Print the Network Configuration Report 373 ...
Страница 386: ...Home Security Security Lock the Machine Settings 380 ...
Страница 395: ...Related Information Mobile Web Connect 389 ...
Страница 410: ...Related Information ControlCenter4 Windows 404 ...
Страница 425: ... Print Options Macintosh Paper Handling and Printing Problems 419 ...
Страница 469: ... My Brother Machine Cannot Print Scan or PC FAX Receive over the Network 463 ...
Страница 479: ...Related Information Clean Your Brother Machine Telephone and Fax problems Other Problems 473 ...
Страница 482: ... Paper Handling and Printing Problems Clean the Print Head from Your Brother Machine 476 ...
Страница 486: ...Related Information Clean Your Brother Machine 480 ...
Страница 489: ...Related Information Clean Your Brother Machine Paper Handling and Printing Problems 483 ...
Страница 506: ...Related Information Routine Maintenance Replace the Ink Cartridges 500 ...
Страница 555: ...Home Appendix Appendix Specifications Enter Text on Your Brother Machine Supply Specifications 549 ...
Страница 571: ... WPA PSK WPA2 PSK Authentication Method WPS X Xmit Report Transmission Verification Report Home Glossary 565 ...