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This chapter explains how to resolve typical problems you may encounter when using Google Cloud Print
with your Brother machine. If, after reading this chapter, you are unable to resolve your problem, please visit
the Brother Solutions Center at: http://solutions.brother.com/.
If you are having difficulty with your machine
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Troubleshooting
A
Difficulty
Suggestions
The machine is not displayed in the printer list.
Make sure your machine is turned on.
Use Web Based Management to confirm that Google
Cloud Print is enabled, and then confirm that you are
signed in to Google Cloud Print. (
account information to the machine
Cannot print.
Make sure your machine is turned on.
Confirm your network settings. (
on page 2)
Certain files may not be able to be printed, or may not
appear exactly as they are displayed.
The Google account is locked.
If there was an error when signing in to Google Cloud Print
when using Web Based Management, the account may
have been locked. Click the link on the Web Based
Management screen to unlock the account.