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If You Are Having Difficulty with Your Machine
> Other Problems
Other Problems
>> Copying Difficulties
>> Scanning Difficulties
>> Software Difficulties
Copying Difficulties
Difficulties
Suggestions
Black lines or streaks appear in
copies.
A
Black lines on copies are typically caused by dirt or correction fluid on the glass
strip. Clean the glass strip, scanner glass, and the white bar and white plastic
above them.
See
Related Information
:
Clean the Scanner
.
Black marks or spots appear in
copies.
Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
See
Related Information
:
Clean the Scanner
.
Copies are blank.
Make sure you are loading the document correctly.
See
Related Information
:
Load Documents in the Automatic Document Feeder
(ADF)
.
See
Related Information
:
Load Documents on the Scanner Glass
.
Poor copy results when using the
ADF.
Try using the scanner glass.
See
Related Information
:
Load Documents on the Scanner Glass
.
Fit to Page does not work
correctly.
Make sure the document is not skewed on the scanner glass. Reposition the
document and try again.
Smudge or stain on the reverse
side of the page when using the 2-
sided copy feature.
Change the print options.
See
Related Information
:
Change the Print Options to Improve Your Print
Results
.
Scanning Difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear
when starting to scan. (Windows)
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance
™
PaperPort
™
14SE, click
Desktop
>
Scan Settings
>
Select
to choose the Brother TWAIN/WIA driver.
OCR does not work.
Try increasing the scanning resolution.
Poor scanning results when using
the ADF. (Black lines appear in
the scanned data.)
Clean the white bar and the glass strip underneath it.
See
Related Information
:
Clean the Scanner
.
Try using the scanner glass.
See
Related Information
:
Load Documents on the Scanner Glass
.
Software Difficulties
Difficulties
Suggestions
Cannot print.
Uninstall the drivers (Windows) and the Brother software and reinstall the latest
version of both.
413
Содержание MFC-J1010DW
Страница 34: ...Home Paper Handling Paper Handling Load Paper Load Documents 28 ...
Страница 44: ...2 1 Related Information Load Paper in the Paper Tray 38 ...
Страница 60: ... Error and Maintenance Messages Telephone and Fax Problems Other Problems 54 ...
Страница 85: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print Using AirPrint 79 ...
Страница 122: ... WIA Driver Settings Windows 116 ...
Страница 125: ...Home Scan Scan from Your Computer Mac Scan from Your Computer Mac Scan Using AirPrint macOS 119 ...
Страница 205: ...Related Information Store Fax Numbers 199 ...
Страница 237: ...Home Fax PC FAX PC FAX PC FAX for Windows PC FAX for Mac 231 ...
Страница 247: ...Related Information Configure your PC Fax Address Book Windows 241 ...
Страница 256: ...Related Information Receive Faxes Using PC FAX Receive Windows 250 ...
Страница 257: ...Home Fax PC FAX PC FAX for Mac PC FAX for Mac Send a Fax Using AirPrint macOS 251 ...
Страница 284: ...Related Topics Wi Fi Direct Overview Configure a Wi Fi Direct Network Manually 278 ...
Страница 343: ...Related Information Set Up Brother Web Connect 337 ...
Страница 350: ...7 Follow the on screen instructions to complete this operation Related Information Brother Web Connect 344 ...
Страница 439: ... Other Problems 433 ...
Страница 444: ... Clean the Print Head Using Web Based Management 438 ...
Страница 525: ...Home Appendix Appendix Specifications Supply Specifications Brother Help and Customer Support 519 ...
Страница 534: ...Related Information Appendix 528 ...