
124
C
Troubleshooting
C
IMPORTANT
For technical help, you must call the country where you bought the machine. Calls must be
made
from within
that country.
If you are having difficulty with your machine
C
If you think there is a problem, check the chart below and follow the troubleshooting tips. You can
solve most problems by yourself.
If you need additional help, the Brother Solutions Center offers the latest FAQs and
troubleshooting tips.
Visit us at http://solutions.brother.com/.
Troubleshooting and routine
maintenance
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Printing or printing received faxes
Difficulties
Suggestions
Condensed print
Horizontal streaks
Top and bottom sentences are
cut off
Missing lines
Usually this is caused by a poor telephone connection. If your copy looks good,
you probably had a bad connection, with static or interference on the telephone
line. Ask the other party to send the fax again.
Poor print quality
See
Vertical black lines when receiving
The corona wires for printing may be dirty. Clean the corona wires on the four
drum units. (See
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the
problem is with the sending machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer Service at 1-877-BROTHER
(1-877-276-8437) (
in USA
) or 1-877-BROTHER (
in Canada
).
Received faxes appear as split or
blank pages.
If the received faxes are divided and printed on two pages or if you get an extra
blank page, your paper size setting may not be correct for the paper you are using.
(See
Turn on Auto Reduction. (See
Содержание MFC-9120CN
Страница 1: ...USER S GUIDE MFC 9120CN MFC 9320CW Version A USA CAN ...
Страница 16: ...xiv ...
Страница 17: ...Section I General I General information 2 Loading paper and documents 11 General Setup 25 Security features 29 ...
Страница 100: ...Chapter 11 84 ...
Страница 101: ...Section III Copy III Making copies 86 ...
Страница 120: ...Chapter 14 104 ...
Страница 121: ...Section V Software V Software and Network features 106 ...