Error Code
Problem and Recommended Solutions
TS-02
The wireless access point/router cannot be detected.
1. Check the following two points:
• Unplug the power to your wireless access point/router, wait for 10
seconds, and then plug it back in.
• If your WLAN access point/router is using MAC address filtering,
confirm that the MAC address of the Brother machine is allowed in the
filter.
2. If you manually entered the SSID and security information (SSID/
authentication method/encryption method/Network Key), the information
may be incorrect.
Reconfirm the SSID and security information and re-enter the correct
information as necessary.
This device does not support a 5 GHz SSID/ESSID and you must select a
2.4 GHz SSID/ESSID. Make sure the access point/router is set to 2.4 GHz
or 2.4 GHz/5 GHz mixed mode.
TS-04
The Authentication/Encryption methods used by the selected wireless access
point/router are not supported by your machine.
Change the authentication and encryption method of the wireless access
point/router. Your machine supports the following authentication methods:
• WPA-Personal
TKIP or AES
• WPA2-Personal
TKIP or AES
• Open
WEP or None (without encryption)
• Shared key
WEP
If your problem is not solved, the SSID or network settings you entered may
be incorrect. Confirm the wireless network settings.
TS-05
The security information (SSID/Network Key) is incorrect.
Confirm the wireless security information (Authentication method/Encryption
method/Network Key).
TS-06
The machine cannot detect a WLAN access point/router that has WPS
enabled.
Confirm the wireless security information (Authentication method/Encryption
method/Network Key).
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