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CHAPTER 6  

TROUBLESHOOTING

1.

UNABLE TO PRINT MAIL

Check the following items if mail is not printed;

(1)  Check your print setting is active.

(2)  Check the printer power is turned on.

(3)  Check the cable connection between the printer and PC.

(4)  If you use the Automatic E-Mail Printing software with other e-mail software at the same time;

• 

Set mail to be kept on the server.

• 

Shorten the interval for the  Automatic E-Mail Printing program to check for new mail on the
server.

2.

ABOUT SYSTEM REQUIREMENT

Q1)

Can I use the Automatic E-Mail Printing software in Microsoft Windows 3.1?

A1)

No. You cannot use the software in Microsoft Windows 3.1.

Q2)

Can I use the Automatic E-Mail Printing software in Microsoft Windows NT?

A2)

You can use it in Microsoft Windows NT 4.0 Service Pack 2 Intel processor version, or higher,
under the LAN environment.  However, the software is designed for Windows 95/98.  If you use it
in Windows NT, consult your PC administrator.

Q3)

Can I use the software with the 16 bit TCP/IP driver?

A3)

No.  The software requires the 32 bit TCP/IP driver.  The 32 bit TCP/IP driver is supplied in
Windows 95/98 and Windows NT.

Содержание HL-720

Страница 1: ... Copyright Brother 1999 No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher The contents of this manual and the specifications of this software are subject to change without notice ...

Страница 2: ... THE FILE DOWNLOADED FROM BROTHER HOME PAGE 8 CHAPTER 4 DELETE AUTOMATIC E MAIL PRINTING 9 CHAPTER 5 USING AUTOMATIC E MAIL PRINTING 10 1 AFTER INSTALLATION IS COMPLETED 10 2 USER REGISTRATION 10 3 MAIN WINDOW 11 4 PROPERTIES 12 5 SERVER 13 6 CHECK 14 7 PAGE SETUP 15 8 PRINT 16 9 FILTER 17 10 CONNECTION 19 11 OTHERS 20 12 DEFAULT 21 13 CHANGE USER SETTINGS 21 14 ADD NEW USER 22 CHAPTER 6 TROUBLESH...

Страница 3: ...tware 2 SPECIFICATIONS Software Name Brother Automatic E Mail Printing System Requirements Microsoft Windows 95 98 Conditions This software works only with Brother laser printers 3 TRADEMARKS The brother logo is a registered trademark of Brother Industries Ltd Microsoft Windows and Windows NT are registered trademarks of Microsoft Corporation in the U S and other countries ...

Страница 4: ...so that the mail to be printed automatically is selected by various filters in this way only the mail that you require can be printed Automatic access at the specified time The Automatic E Mail Printing software automatically accesses the network server at the specified time then checks for new mail Works with e mail software The Automatic E Mail Printing software can be used with any e mail softw...

Страница 5: ...atically even if you are out of the office You can then read the mail which has been already printed as soon as you go back to the office When you go on a business trip for a long time therefore your colleague can answer the customers questions on your behalf or forward the printed mails to you by fax Case 3 Dolly Hotel Operator Dolly receives the room reservations at the hotel She recently receiv...

Страница 6: ...ss from the printer beside you You can check them and give your boss only the important messages quickly Case 6 David Factory Worker David works at the factory Although he recently has used the PC he shares it with several people While someone is using the PC he has to wait to read his mail In the worst case he has to read them during break Solution The Automatic E Mail Printing software supports ...

Страница 7: ...g software with the disk supplied with the printer 1 Insert the floppy disk labeled Automatic E Mail Printing for Microsoft Windows 95 Printer driver disk for Microsoft Windows NT 4 0 into the drive A or B of your computer 2 Click Start then select Run 3 Type A SETUP and press the Enter key 4 Click the Next button ...

Страница 8: ... 5 Select the language you want to use and click the Next button 6 Click the Next button Installation of Automatic E Mail Printing will start automatically ...

Страница 9: ... 7 Click the Finish button ...

Страница 10: ... Brother home page 1 Double click the downloaded file 2 Click the Next button in the Welcome screen 3 Specify the folder where the setup program is to be saved in the Installation Folder screen then click the Finish button The setup program will automatically start 4 Follow the instructions for the setup program which appear on the screen ...

Страница 11: ...rinting software from Add Remove Programs in Control Panel 1 Click Start in Windows then select Settings 2 Select Control Panel 3 Double click the Add Remove Programs icon 4 Select the Delete tab 5 Select Automatic E Mail Printing in the list then click the Add Remove button ...

Страница 12: ...password you use here can be independent from your POP3 account name and password The password is case sensitive When you enter your password you must use the same capitalization as when you created the password 2 USER REGISTRATION The User Settings dialog box and the Register User dialog box below appear when running the Automatic E Mail Printing software for the first time Enter the user name an...

Страница 13: ...cted in the log view screen with the specified application C Delete button Deletes the mail selected in the log view screen D New Mail button Gets new mail of all registered users E Properties button Opens the User Registration dialog box F Hide log button Hides the log view G Add to task tray button Adds the software to the task tray H Stop button Cancels a job A E D C B F G H I K J ...

Страница 14: ...rd is completed First of all you have to set the POP server settings For details on POP server settings refer to Section 5 Server For detailed information on each button and tab refer to the specified section below Default Refer to Section 12 Default Properties tabs Server Refer to Section 5 Server Check Refer to Section 6 Check Page Setup Refer to Section 7 Page Setup Print Refer to Section 8 Pri...

Страница 15: ...value 110 POP3 Server Enter the host name of the POP3 server If you do not know the name of your POP server ask your Internet service provider or network administrator POP3 Port The default value is 110 You do not have to change it normally but ask the network administrator if your system uses a different port number POP3 Account Enter the POP3 account If you do not know the account ask your Inter...

Страница 16: ... mail at regular interval Check for new mail at the specified time or Check for new mail every time the new mail button is pressed Check Time If you check Check for new mail at regular interval the software checks for new mail at regular intervals You can set the interval in the range 1 to 99 minutes If you check Check for new mail at the specified time the software checks for new mail at the spec...

Страница 17: ...he value in each text box or specify the area by adjusting the borders using your mouse Print Mail Header Select the mail header contents to be printed Font The Print Font Selection dialog box will appear if you click the Font button You can select the font to be used in printing ...

Страница 18: ...elect the printer to be used If you want to change the printer driver setting click the Setup button Print a cover page If you check it the mail log index information such as From Subject Date are printed as a cover page ...

Страница 19: ...le in the range 0KB to 99999KB Receiving Assistant If you check Receive mail selected by configuration setting you can make settings so that the mail printed automatically is selected by strings and multiple filters To set the filter conditions 1 Check Receive mail selected by configuration setting 2 Click the Setting button 3 The Setting the receive mail window appears 4 Click the Add button 5 Th...

Страница 20: ... mail from brother brother co jp Select the from of the mail contains brother brother co jp print 2 If you want to print mail from brother brother co jp including e mail in subject Select the from of the mail contains brother brother co jp and the subject of mail contains e mail print 3 If you want to save mail from brother brother co jp as a text file instead of printing it Select the from of the...

Страница 21: ... up modem connection If you want to register a new dial up connection click the Add button The New connection wizard appears follow the instructions that appear on the screen If you want to change the dial up connection settings click the Properties button Authenticate using current user name and password If you check it you can use the current settings of the user name and password Disconnect whe...

Страница 22: ...he mail log is not displayed on the screen for security You have to enter the password when viewing the mail log This function is useful when you share the PC under a multiple user environment Start up If you check it you have to enter the password whenever the software starts NOTE A user name and password is required for Automatic E Mail Printing The name and password you use here can be independ...

Страница 23: ...ings for the registered user follow the steps below 1 Select Properties in the Mail menu or click the Properties icon The User Settings dialog box appears 2 Select the user whose settings you want to change 3 Click the Properties button and the Properties dialog box appears For detailed settings information refer to Section 4 Properties Compact If you click the Compact button in the User Settings ...

Страница 24: ...User dialog box appears The Register User dialog box also appears when you select Properties in the Mail menu to open the User Settings dialog box as below click the New button Enter a new user name and password in the Register User dialog box You have to make the POP server setting after that ...

Страница 25: ... server 2 ABOUT SYSTEM REQUIREMENT Q1 Can I use the Automatic E Mail Printing software in Microsoft Windows 3 1 A1 No You cannot use the software in Microsoft Windows 3 1 Q2 Can I use the Automatic E Mail Printing software in Microsoft Windows NT A2 You can use it in Microsoft Windows NT 4 0 Service Pack 2 Intel processor version or higher under the LAN environment However the software is designed...

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