3-35
Confidential
4.3
Troubleshooting Image Defect
Image defect related problems are end user recoverable if following the User Check items. If
the same problem occurs, follow each procedure in the order of the number described in the
Step column in the tables below.
■
Light
<User Check>
- Check the machine's environment. Low temperature and low
humidity conditions can cause this problem.
- If the whole page is light, toner save mode may be on.
- Replace the toner cartridge or drum unit with a new one.
Step
Cause
Check
Result
Remedy
1
Dirt on exposure
drum electrode
Are the electrodes of the
drum unit and machine
body dirty?
Yes
Clean both electrodes.
(Refer to
)
2
Dirt on scanner
windows of the
laser unit
Is the scanner windows
of the laser unit dirty?
Yes
Wipe the dirt off with a soft,
clean, lint free cloth.
(Refer to
3
Toner sensor
failure
After replacing the toner
cartridge with a new
one, does the same
problem occur even
after printing several
pages?
No
Replace the toner
cartridge.
4
Does the machine start
printing even after
removing the toner
cartridge from the drum
unit?
Yes
Clean the toner sensor.
(receiving light side /
emitting light side)
Check the harness
connection of the toner
LED PCB ASSY.
(luminescence side)
Replace the toner sensor
PCB ASSY or toner LED
PCB ASSY.
5
Between the
HVPS PCB/Main
PCB connection
failure
Is the harness of the
HVPS PCB ASSY and
main PCB ASSY
connected correctly?
Yes
Reconnect the harness of
the HVPS PCB ASSY and
main PCB ASSY.
6
HVPS PCB
failure
Is the problem solved
after replacing the
HVPS PCB ASSY?
Yes
Replace the HVPS PCB
ASSY.
7
Main PCB failure
Is the problem solved
after replacing the main
PCB ASSY?
Yes
Replace the main PCB
ASSY.
8
Laser unit failure
Is the problem solved
after replacing the laser
unit?
Yes
Replace the laser unit.
Содержание HL 5370DW
Страница 12: ...CHAPTER 1 SPECIFICATIONS ...
Страница 32: ...Confidential CHAPTER 2 THEORY OF OPERATION ...
Страница 57: ...Confidential CHAPTER 3 ERROR INDICATION AND TROUBLESHOOTING ...
Страница 109: ...Confidential CHAPTER 4 PERIODIC MAINTENANCE ...
Страница 129: ...4 19 Confidential 14 Secure the Fuser unit with the pan B M4x20 Taptite screw Fig 4 27 Taptite pan B M4x20 Fuser unit ...
Страница 145: ...CHAPTER 5 DISASSEMBLY REASSEMBLY ...
Страница 153: ...5 6 Confidential Fig 5 3 EM D110 4 places Separation pad ASSY ...
Страница 154: ...5 7 Confidential 5 GEAR LAYOUT DRAWING Fig 5 4 ...
Страница 187: ...5 40 Confidential 2 Remove the SW key B from the Top cover printed ASSY Fig 5 41 SW key B Top cover printed ASSY ...
Страница 200: ...5 53 Confidential 8 13 Main Shield Plate ASSY 1 Remove the Insulation sheet Fig 5 63 Insulation sheet Frame L ...
Страница 212: ...5 65 Confidential 8 24 Gear 17 20 23 1 Remove the Gear 23 Fig 5 84 2 Remove the Gear 20 Fig 5 85 ...
Страница 213: ...5 66 Confidential 3 Remove the Gear 17 black Fig 5 86 4 Remove the Gear 17 white Fig 5 87 ...
Страница 261: ...Confidential CHAPTER 6 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...
Страница 276: ...Confidential CHAPTER 7 SERVICE MODE ...
Страница 308: ...App 1 1 Confidential FIRMWARE SWITCHES WSW There is not function of the firmware switch in this machine ...