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Troubleshooting

You can correct most problems by yourself. If you need additional help, the Brother Solutions Center offers
latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com.

Identifying your problem

First, check the following:

■

The AC power cord is connected properly and the printer is turned on.

■

All of the protective parts have been removed.

■

The toner cartridge and drum unit are installed properly.

■

The front cover is fully closed.

■

Paper is inserted properly in the paper tray.

■

The interface cable is securely connected to the printer and the computer.

■

The correct driver for the printer is installed and selected.

■

The PC is set up to connect to the correct printer port.

Printer does not print:

If you did not solve your problem with the above checks, please identify your problem and then go to the
section listed:

Printer LED is blinking

See

LED is blinking

on page 3-1.

Status Monitor Error Message appears

See

Error messages in the Status Monitor

on page 6-2.

Printer printed an Error Message

See

Error message printout

Paper handling

Paper jams and how to clear them

Other problems

Pages are printed, however there are problems with:

Print quality

See

Improving the print quality

on page 6-10.

Printout is incorrect

See

Solving print problems

on page 6-15.

Содержание HL 2030

Страница 1: ... find a printed copy in the box Please read this User s Guide thoroughly before you use the printer Keep the CD ROM in a convenient place so you can use it quickly if you need to You can also read the User s Guide with HTML format by visiting our web site at http solutions brother com or accessing it from the CD ROM directly Please visit our web site at http solutions brother com where you can get...

Страница 2: ... electrical shock Hot Surface icons warn you not to touch machine parts that are hot Cautions specify procedures you must follow or avoid to prevent possible damage to the printer or other objects Improper Setup icons alert you to devices and operations that are not compatible with the printer Notes tell you how you should respond to a situation that may arise or give tips about how the current op...

Страница 3: ...damage the label Do not use a vacuum cleaner to clean up scattered toner Doing this might cause the toner dust to ignite inside the vacuum cleaner potentially starting a fire Please carefully clean the toner dust with a dry lint free cloth and dispose of it according to local regulations DO not use flammable substances near the printer Doing this might cause a fire or electrical shock CAUTION Clea...

Страница 4: ...d product names mentioned in this User s Guide are registered trademarks of their respective companies Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product s descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brot...

Страница 5: ...m the manual feed slot 1 13 Types of envelopes to avoid 1 16 Duplex Printing 1 17 Guidelines for printing on both sides of the paper 1 17 Printing on both sides of the paper manual duplex printing 1 17 Manual duplex printing from the paper tray 1 17 Manual duplex printing from the manual feed slot 1 18 Paper orientation for manual duplex printing 1 19 2 Driver and software 2 1 Printer driver 2 1 F...

Страница 6: ...reless print server NC 2200w 4 1 Print server NC 2100p For HL 2040 4 2 5 Routine maintenance 5 1 Replacing the consumable items 5 1 Toner cartridge 5 2 Toner Low message 5 2 Toner Life End message 5 3 Replacing the toner cartridge 5 3 Drum unit 5 7 Change Drum message 5 7 Replacing the drum unit 5 8 Cleaning 5 11 Cleaning the outside of the printer 5 11 Cleaning the inside of the printer 5 12 Clea...

Страница 7: ...2 IEC 60825 1 specification 220 to 240 volt model only B 3 IMPORTANT For Your Safety B 4 C Appendix For USA and Canada C 1 Brother Numbers C 1 Register your product C 1 Frequently asked questions FAQs C 1 Customer Service C 1 Service center locator USA only C 2 Service center locations Canada only C 2 Brother fax back system USA only C 2 Important information Regulations C 3 Federal Communications...

Страница 8: ...ate interface cable for the interface you intend to use USB Parallel or Network USB cable Do not use a USB interface cable that is longer than 6 feet 2 0 meters Do not connect the USB cable to a non powered hub or a Mac keyboard When you use a USB cable make sure you connect it to the USB connector of your PC USB is not supported under Windows 95 or Windows NT 4 0 Parallel interface For HL 2040 an...

Страница 9: ...des 5 Paper Tray 6 Power Switch 7 Front Cover 8 Face down Output Tray Back view 1 Back Cover 2 AC Power Connector 3 10 100BASE TX Port HL 2070N 4 Parallel Interface Connector HL 2040 and HL 2070N 5 Side Cover 6 LED Light emitting Diode HL 2070N 7 USB Interface Connector The printer illustration is based on HL 2070N 1 2 3 4 5 6 7 8 1 2 3 4 5 7 6 ...

Страница 10: ...et if there is an emergency Only use the printer within the following ranges of temperature and humidity Temperature 10 C to 32 5 C 50 F to 90 5 F Humidity 20 to 80 without condensation You should use the printer in a well ventilated room Put the printer on a flat horizontal surface Keep the printer clean Do not put the printer in a dusty place Do not put the printer where the ventilation hole of ...

Страница 11: ... Manual Media type Tray 1 Manual Select the Media type from the printer driver Plain paper 60 g m2 to 105 g m2 16 to 28 lb L L Plain Paper Recycled paper L L Recycled Paper Bond paper L L Bond Paper Thick paper 105 g m2 to 161 g m2 28 to 43 lb L Thick Paper or Thicker Paper Transparency L Up to 10 sheets A4 or Letter L A4 or Letter Transparencies Labels L A4 or Letter Thicker Paper Envelopes L Env...

Страница 12: ...ilm when you print on transparencies Note If you use paper that is not recommended a paper jam or misfeed may occur in the printer Especially when paper that satisties the conditions mentioned above is not available in your country we recommend testing various papers before purchasing large quantities To help you choose which paper to use with this printer see Important information for choosing yo...

Страница 13: ... 4 23 mm 0 16 in 4 23 mm 0 16 in 4 6 01 mm 0 24 in 6 35 mm 0 25 in 6 35 mm 0 25 in 6 01 mm 0 24 in 6 35 mm 0 25 in 6 01 mm 0 24 in 6 01 mm 0 24 in 6 01 mm 0 24 in A4 Letter Legal B5 ISO Executive A5 A6 B6 1 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 4 23 mm 0 16 in 2 5 0 mm 0 19 in 5 08 mm 0 2 in 5 08 mm 0 2 in 5 0 mm 0 19 in 5 0...

Страница 14: ...to use see What kind of paper can I use on page 1 4 Printing on plain paper bond paper or transparencies from the paper tray Note Do not put more than 10 transparencies in the paper tray if you print on transparencies 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver 2 Pull the paper tray completely out of the printer Select Plain Paper Bond Paper or Transpar...

Страница 15: ...per jams may occur if you put more than 250 sheets 80 g m2 or 21 lb of plain or bond paper in the paper tray at any one time Paper jams may occur if you put more than 10 transparencies in the paper tray at any one time When you use pre printed paper put the side that is going to be printed on blank side face down with the top of the paper at the front of the tray 6 Put the paper tray firmly back i...

Страница 16: ...e not to lift up the output tray support flap we recommend that you remove printed pages immediately after they come out of the printer 8 Send the print data to the printer Note If you print on transparencies remove each transparency immediately Stacking the printed transparencies may cause a paper jam or the transparency to curl ...

Страница 17: ...u put paper in the manual feed slot 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver 2 Send the print data to the printer Note A No paper fed manual feed slot status is shown by the control panel LEDs until you put a sheet of paper or a transparency in the manual feed slot Select Plain Paper Bond Paper or Transparencies Select Manual ...

Страница 18: ...e of the paper or envelope touches the paper feed roller When you feel the machine pull in the paper let go Note Put the paper into the manual feed slot with the side to be printed face up Make sure that the paper or transparency is straight and in the proper position on the manual feed slot If it is not the paper or the transparency may not be fed properly resulting in a skewed printout or a pape...

Страница 19: ...n the next sheet of paper or the transparency as in Step 5 above Repeat for each page that you want to print Note If you print on transparencies remove each transparency immediately after printing Stacking the printed transparencies may cause a paper jam or the transparency to curl ...

Страница 20: ...ge 1 16 Printing on thick paper labels and envelopes from the manual feed slot 1 Select the Paper Size Media Type Paper Source and other settings in the printer driver Note For envelope users When you use Envelope 10 select Com 10 from Paper Size in the printer driver For other envelopes which are not in the selection of the printer driver such as Envelope 9 or Envelope C6 use User Defined Size Fo...

Страница 21: ...n envelope in the manual feed slot 3 Lift up the support flap to prevent paper from sliding off the face down output tray Note If you choose not to lift up the output tray support flap we recommend that you remove printed pages as soon as they come out of the printer 4 Using both hands slide the manual feed slot paper guides to the width of the paper that you are going to use ...

Страница 22: ... jam Do not put more than one piece of paper or one envelope in the manual feed slot at any one time as it may cause a jam If you put any Media paper envelope and so on in the manual feed slot before the printer is in the Ready state the media may be ejected without being printed on 6 After the printed page comes out of the printer put in the next sheet of paper or the envelope as in Step 5 above ...

Страница 23: ...aper in the paper tray at the same time because it may cause paper jams or misfeeds Do not print envelopes using duplex printing For proper printing you must choose the same paper size from your software application as the paper in the tray See What kind of paper can I use on page 1 4 Most envelopes will be suitable for your printer However some envelopes will have feed and print quality problems ...

Страница 24: ... possible that there may be paper jams or poor print quality If there is a paper jam see Paper jams and how to clear them on page 6 5 Printing on both sides of the paper manual duplex printing Note You should use plain paper and recycled paper Do not use bond paper Manual duplex printing from the paper tray 1 From the Advanced tab choose the Manual Duplex printing mode and from the Basic tab choos...

Страница 25: ...lex printing mode and from the Basic tab choose the Paper Source to be Manual feed 2 Using both hands put the paper in the manual feed slot with the side that is going to be printed on first facing up Follow the instructions on the computer screen Repeat this step until you have printed all the even numbered pages 3 Remove the printed even numbered pages from the output tray and put them back into...

Страница 26: ...leading edge top of the paper in first To print the second side put the paper face down with the leading edge top of the paper in first If letterhead paper is used this would be put in with the heading face down and in first To print the second side put the heading face up and in first For the paper tray Put the side to be printed on first face down with the leading edge top of the paper at the fr...

Страница 27: ... printer driver Hewlett Packard LaserJet laser printer compatible driver For HL 2070N Brother GDI printer driver for Windows For HL 2030 and HL 2040 Generic PCL Driver For users of Citrix MetaFrame Windows Terminal Server environments and other Windows NT 4 0 and Windows 2000 XP network shared environments we recommend the use of our Generic PCL Driver This driver only supports basic printing func...

Страница 28: ...ark 1 Job Spooling 1 Quick Print Setup 1 Sleep Time 1 Status Monitor 1 Macro 1 3 Administrator 1 2 Insert Command File 1 2 3 Page Protection 1 Print Date Time 1 Density adjustment 1 True Type Mode 1 3 Error Message Printout 1 1 These settings are not available with Brother Laser driver for Macintosh 2 These settings are not available with Windows NT 4 0 and Windows 2000 XP 3 These settings are not...

Страница 29: ... the Help text in the printer driver Note The screens in this section are from Windows XP The screens on your PC will vary depending on your Operating System Basic tab Note If you are using Windows 2000 or XP you can access the Basic tab by clicking Printing Preferences in the General tab of the Printer Properties screen If you are using Windows NT 4 0 you can access the Basic tab by clicking Docu...

Страница 30: ...0 you can access the Advanced tab by clicking Document Defaults in the file menu of the Printers and Faxes folder Change the tab settings by clicking the following icons 1 Print Quality 2 Duplex Printing 3 Watermark 4 Page Setting 5 Device Options Print Quality Select the resolution toner save mode and print settings or gray printing setting Resolution You can change the resolution as follows HQ 1...

Страница 31: ...one System Halftone Improve gray printing Duplex Printing Manual Duplex If you select Manual Duplex the dialog box for the manual duplex settings will appear There are six types of manual duplex binding directions available for each orientation Binding Offset If you check the Binding Offset option you can also specify the offset for binding in inches or millimeters Watermark You can put a watermar...

Страница 32: ...ng the function name in the list below Job Spooling Quick Print Setup Sleep Time Status Monitor Macro For HL 2070N Administrator For Windows 95 98 Me users only Insert Command File For HL 2070N For Windows 95 98 Me users only Page Protection Print Date Time Density adjustment Error Message Printout Note The Printer Function list may differ depending on the model ...

Страница 33: ...tes When Intelligent Sleep Mode is selected it is automatically adjusted to the most suitable time out setting depending on how often you use your printer While the printer is in sleep mode all the LEDs are off but the printer can still receive data from the computer Receiving a print file or document automatically wakes up the printer to start printing Pressing the Go button will also wake up the...

Страница 34: ...revent changes being made SCALING LOCK Lock the scaling setting as shown below 1 in 1 100 Insert Command File For HL 2070N For Windows 95 98 Me users only This option allows data to be inserted into a print job Using this function allows you to do the following Insert a print file or tiff format file into a print job Insert a text string into a print job Insert a macro which is saved in printer me...

Страница 35: ...t Increase or decrease the print density Error Message Printout You can choose whether the printer reports problem by printing error page or not About the errors see Error message printout on page 6 3 Selections are Printer Default ON ON and OFF ...

Страница 36: ...Driver and software 2 10 2 Tray Settings tab Paper Source Setting This feature recognizes the paper size in each paper tray ...

Страница 37: ... access the Support tab by clicking Document Defaults in the file menu of the Printers folder You can download the latest driver or get other product information by accessing the Brother Solutions Center at http solutions brother com You can see the printer driver version You can check the current driver settings You can print the printer settings page and the internal fonts list The internal font...

Страница 38: ...ion are from Mac OS X 10 3 The screens on your Macintosh will vary depending on your Operating System Page setup You can set the Paper size Orientation and Scale Print Layout Set the Pages per Sheet Layout direction and Border Pages per sheet Select how many pages will appear on each side of the paper Layout direction When you specify the Pages per sheet you can also specify the direction of the l...

Страница 39: ...ity Media Type Toner Save Mode Quality You can change the resolution as follows 300 dpi 600 dpi HQ 1200 Media Type You can change the media type as follows Plain Paper Recycled Paper Thick Paper Transparencies Thicker Paper Thin Paper Bond Paper Envelopes Env Thin Env Thick Toner Save Mode You can save running costs by turning on the Toner Save setting which reduces the print density ...

Страница 40: ...After uninstalling we recommend that you restart your PC to remove files that were in use during uninstall Printer driver for Windows For Windows 95 98 Me Windows NT 4 0 and Windows 2000 1 Click Start and select your appropriate printer from Programs 2 Select UnInstall 3 Follow the instructions on the screen For Windows XP 1 Click Start and select your appropriate printer from ALL Programs 2 Selec...

Страница 41: ...3 Restart the Macintosh 4 Once the computer has restarted you can then dump the trash For Mac OS X 10 2 4 or greater 1 Disconnect the USB cable between the Macintosh and your printer 2 Restart the Mac 3 Log on as an Administrator 4 Run the Print Center from the Go menu Applications Utilities Print Center folder then choose the printer you want to remove and remove it by clicking the Delete button ...

Страница 42: ...staller includes the port monitors Peer to Peer Printing software They allow you to print through the Network LAN under Windows Web BRAdmin The Web BRAdmin software is designed to manage all LAN WAN Brother network connected devices By installing the Web BRAdmin server software on a computer running IIS Administrators with a Web browser can connect to the Web BRAdmin server which then communicates...

Страница 43: ...mple you can change the settings for printer margin sleep mode character set and so on These settings are then remembered and used by the printer How to use and install the Remote Printer Console software To use the Remote Printer Console software follow the steps below For Windows 1 Insert the CD ROM into your CD ROM drive and close the opening screen when it appears 2 Open Windows Explore and se...

Страница 44: ...m Paper Ready and a control panel button Go on the control panel The LED indications shown in the table below are used in the illustrations in this chapter Note When the power switch is off or the printer is in Sleep mode all the LEDs are off LED is off or or LED is on or or LED is blinking ...

Страница 45: ...ther receiving data from the computer processing data in memory or printing the data Data remaining in memory Print data is left in the printer memory If the Ready LED blinks for a long time and nothing has printed press the Go button to print the data that is still in memory Toner low Indicates that the toner cartridge is nearly empty Purchase a new toner cartridge and have it ready for when Tone...

Страница 46: ...k into the printer again Drum life end soon The drum unit is near the end of its life We recommend that you get a new drum unit to replace the current one See Replacing the drum unit on page 5 8 The Drum LED alternates turning on for 2 seconds and off for 3 seconds No paper fed tray 1 Put paper in the tray See Printing on plain paper bond paper or transparencies from the paper tray on page 1 7 The...

Страница 47: ...ting on plain paper bond paper or transparencies from the manual feed slot on page 1 10 or Printing on thick paper labels and envelopes from the manual feed slot on page 1 13 Memory full The printer memory is full and the printer cannot print full pages of a document See Solving print problems on page 6 15 Print overrun A print overrun occurred and the printer cannot print full pages of a document...

Страница 48: ...itch wait a few seconds and then turn it back on and try to print again If you cannot clear the error and see the same service call indication after turning the printer back on call your dealer or a Brother authorized service representative When you press the Go button the LEDs will light up as shown in Table 1 See Table 1 LED indications while pressing Go button on page 3 6 to identify the error ...

Страница 49: ...ote Make sure that the front cover is fully closed before you report a service call 1 If this error occurs turn the power switch off wait a few seconds and then turn it on again Leave the printer for 10 minutes with the power on If the error occurs again consult your dealer or Brother authorized service representative LEDs fuser unit failure 1 Laser unit failure Main motor failure Main PCB failure...

Страница 50: ... is not automatically cleared press the Go button to clear the error and then continue to use the printer Form feed If the green Ready LED blinks for a long time press the Go button The printer will print any data that is left in the printer memory Cancel printing While printing press the Go button for about 4 seconds until all the LEDs light up The Ready and Paper LEDs will flash as the job is be...

Страница 51: ...3 Hold down the Go button as you turn on the power switch Keep the Go button pressed down until the Toner Drum and Paper LEDs light up Release the Go button Make sure that the Toner Drum and Paper LEDs are off 4 Press the Go button again The printer will print a test page Using the printer driver If you are using Brother s Windows printer driver click the Print Test Page button It is in the Genera...

Страница 52: ...s closed and the power cord is plugged in 2 Turn on the printer and wait until the printer is in the Ready state 3 Press the Go button three times within 2 seconds The printer will print the current printer settings page Using the printer driver If you are using Brother s Windows printer driver you can print the current printer settings page by clicking the Print Settings button in the Support tab...

Страница 53: ... in 3 Hold down the Go button as you turn on the power switch Keep the Go button pressed down until the Toner Drum and Paper LEDs light up Release the Go button Make sure that the Toner Drum and Paper LEDs are off 4 Press the Go button twice The printer will print a list of the internal fonts Using the printer driver If you are using Brother s Windows printer driver you can print a list of the int...

Страница 54: ...ault factory settings Network factory default setting with APIPA protocol disabled For HL 2070N If you wish to reset the print server back to its factory default settings with APIPA protocol disabled please follow these steps 1 Turn off the printer 2 Make sure that the front cover is closed and the power cord is plugged in 3 Hold down the Go button as you turn on the power switch Keep the Go butto...

Страница 55: ... supports the IEEE 802 11b wireless networking standard and can work in Infrastructure or Ad hoc mode using common wireless security methods For more infomation please visit our web site at http solutions brother com Model NC 2200w NC 2100p HL 2030 L N A HL 2040 L L HL 2070N L N A Network interface IEEE 802 11b wireless Communication Mode Infrastructure Ad hoc 802 11 Security SSID WEP 64 128bit Pr...

Страница 56: ...el interface Note HL 2070N already has a built in 10 100BASE TX Ethernet Print Server Network interface 10 100BASE TX Ethernet Printer Interface Parallel Support Protocol TCP IP NetBEUI Management Features Embedded web server support SNMP MIB support TELNET remote console BRAdmin Professional compatible Flash memory for easy updating of firmware ...

Страница 57: ... parts or clean the printer regularly pay attention to the following If your clothes are smeared with toner wipe off the toner with a dry cloth and immediately wash the clothes in cold water to avoid stains Be careful not to inhale the toner After you have just used the printer some parts inside the printer are extremely hot When you open the front cover or back cover of the printer never touch th...

Страница 58: ...ccording to what is printed on the page and the print density setting If you change the print density setting for lighter or darker printing the amount of toner that is used will change Wait to unpack the toner cartridge until immediately before you install it in the printer Toner Low message The Toner LED alternates turning on for 2 seconds and off for 3 seconds If the LED shows this message the ...

Страница 59: ...rtridge Note To ensure high quality printing make sure you use quality Brother toner cartridges When you want to buy toner cartridges call the dealer you bought the printer from or Brother Customer Service We recommend that you clean the printer when you replace the toner cartridge See Cleaning on page 5 11 1 Open the front cover of the printer 2 Pull out the drum unit and toner cartridge assembly...

Страница 60: ...4 Unpack the new toner cartridge Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge CAUTION We recommend that you place the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner To prevent damage to the printer from static electricity...

Страница 61: ... may result in unsatisfactory print quality Our warranty coverage does not apply to any problem that was caused by the use of unauthorized third party toner and toner cartridges To protect your investment and guarantee your print quality please continue to replace consumed toner cartridges with only Genuine Brother Branded Supplies Printing with a third party toner or third party toner cartridge m...

Страница 62: ...y gently sliding the blue tab from right to left and left to right several times Return the tab to the home position before you put the drum unit back in the printer If you do not printed pages may have a vertical stripe 8 Put the drum unit and toner cartridge assembly back in the printer Close the front cover of the printer CAUTION Make sure you insert the toner cartridge properly or it may separ...

Страница 63: ...ife we cannot guarantee a minimum number of pages that will be printed by your drum For best performance use only genuine Brother toner The printer should be used only in a clean dust free environment with adequate ventilation Printing with a third party drum unit may reduce not only the print quality but also the quality and life of the printer itself Warranty coverage does not apply to problems ...

Страница 64: ...rum unit 1 Make sure that the printer is turned on and the Drum LED is blinking Open the front cover of the printer 2 Press and hold down the Go button for about 4 seconds until all the LEDs light up Once all four LEDs are lit release the Go button 3 Pull out the drum unit and toner cartridge assembly IMPROPER SETUP Do not reset the drum counter when you replace only the toner cartridge ...

Страница 65: ...n properly the blue lock lever will lift automatically CAUTION We recommend that you place the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner To prevent damage to the printer from static electricity do not touch the electrodes shown in the illustrations CAUTION Handle the toner cartridge carefully If toner scatters on ...

Страница 66: ...Routine maintenance 5 10 5 7 Put the drum unit and toner cartridge assembly in the printer 8 Close the front cover 9 Make sure that the Drum LED is now off ...

Страница 67: ...er clean the inside of the printer with a dry lint free cloth Cleaning the outside of the printer Clean the outside of the printer as follows 1 Turn off the printer power switch and unplug the printer from the AC power outlet 2 Pull the paper tray completely out of the printer CAUTION Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the pr...

Страница 68: ...ray 5 Wipe the inside of the paper tray with a soft cloth to remove dust 6 Put the paper tray firmly back in the printer 7 Plug the printer back in and turn on the printer power switch Cleaning the inside of the printer Clean the inside of the printer as follows 1 Turn off the printer power switch and unplug the printer from the AC power outlet ...

Страница 69: ...int free cloth 5 Put the drum unit and toner cartridge assembly back in the printer 6 Close the front cover 7 Plug the printer back in and turn on the printer power switch HOT SURFACE After you have just used the printer some internal parts of the printer are extremely hot Wait for the printer to cool down before you touch the internal parts of the printer ...

Страница 70: ...t cover of the printer 2 Pull out the drum unit and toner cartridge assembly CAUTION We recommend that you place the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner To prevent damage to the printer from static electricity do not touch the electrodes shown in the illustrations ...

Страница 71: ... from right to left and left to right several times Return the tab to the home position before you put the drum unit back in the printer If you do not printed pages may have a vertical stripe 4 Put the drum unit and toner cartridge assembly back in the printer Close the front cover of the printer Home position ...

Страница 72: ...correct driver for the printer is installed and selected The PC is set up to connect to the correct printer port Printer does not print If you did not solve your problem with the above checks please identify your problem and then go to the section listed Printer LED is blinking See LED is blinking on page 3 1 Status Monitor Error Message appears See Error messages in the Status Monitor on page 6 2...

Страница 73: ...ndows driver and try again The best combination of these settings will vary depending on your document Graphics mode TrueType mode Use Printer TrueType Fonts No Paper Fed Tray 1 No Paper Fed Manual slot The paper tray may be out of paper or not properly installed If it is empty put a new stack of paper in the paper tray and then press the Go button If there is paper in the paper tray make sure it ...

Страница 74: ...rinter Cancel the print job if you want to delete the data remaining in the printer see Cancel printing on page 3 7 If this does not clear the error reduce the complexity of your document or reduce the print resolution Set page protection to AUTO by using the supplied Windows driver or Remote Printer Console program Change the following settings in the supplied Windows driver and try again The bes...

Страница 75: ...in the paper tray and then try again Check that manual feed mode is not selected in the printer driver The printer does not feed paper from the manual feed slot Re insert the paper firmly one sheet at a time Make sure that manual feed mode is selected in the printer driver The printer will not feed envelopes The printer can feed envelopes from the manual feed slot Your application software must be...

Страница 76: ...o button If the printer still does not start printing please check that all the remaining jammed paper has been removed from the printer Then try printing again Note Always remove all paper from the paper tray and straighten the stack when you add new paper This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams 1 Pull the paper tray complete...

Страница 77: ...e front cover 4 Pull out the drum unit and toner cartridge assembly slowly The jammed paper will be pulled out with the drum unit and toner cartridge assembly CAUTION To prevent damage to the printer caused by static electricity do not touch the electrodes shown in the illustrations ...

Страница 78: ...r 6 Pull the tab toward you to open the rear chute cover 7 Pull the jammed paper out of the fuser unit If the jammed paper cannot be pulled out easily push down the tab with one hand as you gently pull the paper out with other Rear Chute Cover ...

Страница 79: ... any inside the drum unit 0 Put the toner cartridge back into the drum unit until you hear it lock into place If you put it in properly the lock lever will lift automatically HOT SURFACE After you have just used the printer some internal parts of the printer are extremely hot Wait for the printer to cool down before you touch the internal parts of the printer ...

Страница 80: ...g 6 9 6 A Put the drum unit and toner cartridge assembly back in the printer B Put the paper tray firmly back in the printer C Close the front cover D Make sure that the Paper LED is now off and the printer is ready ...

Страница 81: ...2 4 or greater Check that the printer is turned on Check that the USB interface cable is connected correctly Check the printer driver is installed correctly Unable to print from application software Make sure that the supplied Macintosh printer driver is installed in the Hard Disk and that it is selected with Chooser Mac OS 9 1 to 9 2 or Print Center Mac OS X 10 2 4 or greater Examples of poor pri...

Страница 82: ...specks Make sure that you use paper that meets our specifications Rough surfaced paper may cause the problem See What kind of paper can I use on page 1 4 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 5 8 Hollow print Make sure that you use paper that meets our specifications See What kind of paper can I use on page 1 4 Choose Thick paper mode in the printe...

Страница 83: ...ition of the poor print 2 Turn the drum unit gear by hand while looking at the surface of the OPC drum 3 When you have located the mark on the drum that matches the print sample wipe the surface of the OPC drum with a cotton swab until the dust or paper powder on the surface comes off Note Do not try to clean the surface of the photosensitive drum with a sharp object The drum unit may be damaged P...

Страница 84: ...drum unit may be damaged Put in a new drum unit See Replacing the toner cartridge on page 5 3 Lines across the page Clean the inside of the printer and the primary corona wire in the drum unit See Cleaning on page 5 11 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 5 8 Black lines down the page Printed pages have toner stains down the page Clean the primary...

Страница 85: ...rom the paper tray on page 1 7 Check the paper type and quality See What kind of paper can I use on page 1 4 Curl or wave Check the paper type and quality High temperatures and high humidity will cause paper to curl See What kind of paper can I use on page 1 4 If you don t use the printer very often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray A...

Страница 86: ...ut Press the Go button to print the data left in the printer Cancel the print job if you want to delete the data remaining in the printer see Cancel printing on page 3 7 Reduce the print resolution or reduce the complexity of your document The printer cannot print full pages of a document An error message PRINT OVERRUN is printed out Press the Go button to print the data left in the printer Cancel...

Страница 87: ...Print speed Up to 17 ppm Letter size Up to 16 ppm A4 size Up to 20 ppm Letter size Up to 20 ppm A4 size First print time Less than 10 sec 1 Resolution Windows 95 and Windows NT 4 0 N A HQ1200 600 dpi 300 dpi Windows 98 Me Windows 2000 XP HQ1200 600 dpi 300 dpi DOS N A 600 dpi Mac OS HQ1200 600 dpi 300 dpi Linux 600 dpi 300 dpi ...

Страница 88: ...Standard 8 MB 16 MB Option N A Interface Standard Full Speed USB 2 0 2 Full Speed USB 2 0 2 IEEE 1284 Parallel Full Speed USB 2 0 2 IEEE 1284 Parallel 10 100BASE TX Option IEEE 802 11b wireless NC 2200w IEEE 802 11b wireless NC 2200w 10 100BASE TX NC 2100p IEEE 802 11b wireless NC 2200w Network Connectivity Protocols 10 100BASE TX N A TCP IP NC 2200w TCP IP NC 2100p N A TCP IP NetBEUI N A Managem ...

Страница 89: ...ws 95 98 Me Windows NT 4 0 Windows 2000 XP PCL Driver for Windows 95 98 Me Windows NT 4 0 Windows 2000 XP N A Generic PCL Driver for Windows NT 4 0 Windows 2000 XP Brother Laser Driver for Mac OS 9 1 to 9 2 and Mac OS X 10 2 4 or greater GDI Printer Driver for Linux Utilities Interactive Help 6 Interactive Help 6 Driver Deployment Wizard 7 Model HL 2030 HL 2040 HL 2070N LED 4 LEDs Button 1 button ...

Страница 90: ...o 161 g m2 16 to 43 lb Paper tray 60 to 105 g m2 16 to 28 lb Media sizes Manual feed slot Width 69 9 to 215 9 mm 2 75 to 8 5 in Length 116 to 406 4 mm 4 57 to 16 in Paper tray A4 Letter Legal 10 B5 JIS B5 ISO Executive A5 A6 B6 ISO Model HL 2030 HL 2040 HL 2070N Toner Starter 11 1 500 pages A4 Letter pages 5 coverage Standard 2 500 pages A4 Letter pages 5 coverage Drum 12 000 A4 Letter pages 1 pag...

Страница 91: ...for operation in rooms where predominantly intellectual work is done Due to their noise emissions these devices should be set up in separate rooms Standby 4 3 Bell A Ecology Power save Yes Toner save Yes Computer Platform Operating System Version Processor Speed Minimum RAM Recommended RAM Available Hard Disk Space Windows 95 12 98 98SE 486 66 MHz 8 MB 16 MB 40 MB NT Workstation 4 0 12 Pentium 75 ...

Страница 92: ...he paper is aligned during paper manufacturing What we call long grain paper is paper where the fiber is parallel to the paper carriage direction of the paper Paper can be classified into two types long grain and short grain Long grain paper s fiber direction is parallel to the carriage direction of the paper in the printer Short grain paper s fiber direction is vertical to the carriage direction ...

Страница 93: ...ortant characteristics of the paper This can change greatly depending on the storage environment although usually paper contains about 5 water by weight Because paper often absorbs water the amount of water can sometimes be about 10 in a high humidity environment When the amount of water increases the characteristic of the paper changes greatly The fixing of the toner may become worse For storage ...

Страница 94: ...5 10 5 in A4 210 297 mm A5 148 210 mm A6 105 148 mm Envelope Monarch 3 875 7 5 in Envelope 9 3 875 8 9 in Envelope 10 4 12 9 5 in Envelope 11 4 5 10 375 in Envelope DL 110 220 mm Envelope C5 162 229 mm Envelope C6 114 162 mm B5 JIS 182 257 mm B5 ISO 176 250 mm B6 125 176 mm Folio 8 5 13 in ...

Страница 95: ...and click Font Setup 6 Select a symbol set you want to use from the Symbol Set list box How to use the Remote Printer Console To use the Remote Printer Console software follow the steps below For Windows 1 Insert the CD ROM into your CD ROM drive and close the opening screen when it appears 2 Open Windows Explore and select the CD ROM drive 3 Double click the RPC folder 4 Refer to the RPC_User s_G...

Страница 96: ...N ISO8859 15 Latin 9N ISO8859 15 Latin Cyrillic 10N Legal 1U Math 8 8M MC Text 12J MS Publishing 6J PC8 10U PC8 Bulgarian 13R PC8 D N 11U PC8 Greek Alternate 437G 14G PC8 Latin Greek 12G PC8 PC Nova 27Q PC8 Turkish 9T PC775 26U PC850 Multilingual 12U PC851 Greece 10G PC852 East Europe 17U PC853 Latin3 Turkish 18U PC855 Cyrillic 10R PC857 Latin5 Turkish 16U PC858 Multilingual Euro 13U PC860 Portuga...

Страница 97: ... PC8 PC8 D N PC8 Turkish PC850 Multilingual PC852 East Europe PC860 Portugal PC863 Canadian French PC865 Nordic Danish I Danish II Dutch French I French II German Italian Norwegian Japanese PC8 PC8 D N PC8 Turkish PC850 Multilingual PC852 East Europe PC860 Portugal PC863 Canadian French PC865 Nordic South African Spanish Swedish UK ASCII I UK ASCII II US ASCII ...

Страница 98: ...ster your new product register on line at http www brother com registration Frequently asked questions FAQs The Brother Solutions Center is our one stop resource for all your Printer needs You can download the latest drivers software and utilities read FAQs and troubleshooting tips to learn how to get the most from your Brother product http solutions brother com You can check here for the Brother ...

Страница 99: ...odel only This printer follows EN55022 CISPR Publication 22 Class B Before you use this product make sure that you use the following interface cables 1 A shielded parallel interface cable with twisted pair conductors and that it is marked IEEE 1284 compliant 2 A USB cable The cable must not be more than 2 meters long ...

Страница 100: ... other than those specified in this User s Guide may result in hazardous radiation exposure Varoitus Laitteen käyttäminen muulla kuin tässä käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle Varning Om apparaten används på annat sätt än i denna Bruksanvisning specificerats kan användaren utsättas för osynlig laserstrålning s...

Страница 101: ...Disconnect device You must install this printer near a power outlet that is easily accessible In case of an emergency you must disconnect the power cord from the power outlet to shut off the power completely Caution for LAN connection For model HL 2070N only Connect this product to a LAN connection that is not subjected to overvoltages IT power system For Norway only This product is also designed ...

Страница 102: ...Appendix For Europe and Other Countries B 5 B ...

Страница 103: ... complete the Brother Warranty Registration or for your convenience and most efficient way to register your new product register on line at http www brother com registration Frequently asked questions FAQs The Brother Solutions Center is our one stop resource for all your Printer needs You can download the latest software and utilities read FAQs and troubleshooting tips to learn how to get the mos...

Страница 104: ...nical questions and product information This is available 24 hours a day 7 days a week You can use the system to send the information to any fax machine Call the number below and follow the recorded instructions to receive a fax about how to use the system and an index of fax back subjects In USA only 1 800 521 2846 Internet Addresses Brother Global Web Site http www brother com For Frequently Ask...

Страница 105: ...ce and 2 this device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses an...

Страница 106: ...cts marketed in the United States One of the following labels on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States Caution Use of controls adjustments or performance of procedures other than those specified in this User s Guide may result in hazardous radiation exposure Internal laser radiation Maximum radiati...

Страница 107: ...ury and equipment damage The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if in any doubt about the effective grounding of the power call a qualified electrician Disconnect device You must install this printer near a power outlet that is easily accessible In case of an emergency you must disco...

Страница 108: ...ion A 2 Envelopes 1 13 1 16 Error messages 6 2 6 3 F Fonts 3 10 A 2 Front view 1 2 I Interface A 2 L LED 3 1 Linux 2 1 M Macintosh 2 12 Manual duplex printing 1 17 Manual feed slot 1 10 1 13 1 18 Media specifications A 4 Memory A 2 Memory full 3 4 N NC 2100p 4 2 NC 2200w 4 1 Network 2 16 Network connectivity A 2 Network Print Software 2 16 No paper 3 3 3 4 O OPC drum 6 12 P Paper 1 4 A 6 Paper han...

Страница 109: ...2 Service centres Europe and other countries B 1 Software 2 16 Specifications A 1 Support tab 2 11 Symbol A 9 System requirements A 5 T Toner cartridge 5 2 A 4 Toner life end 3 3 5 3 Toner low 3 2 Trademarks III Tray settings tab 2 10 U Utilities A 3 W Web BRAdmin 2 16 Weights A 4 ...

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