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Troubleshooting and other information 

61

A

Machine Information

A

Default settings

A

The machine has two levels of default settings; the default settings have been set at the factory before 
shipment. 

Factory Reset

Settings Reset

NOTE

• You cannot modify the preset default settings.
• Page counters can never be changed.

 

Factory Reset

A

You can partially reset the machine back to its default printer settings:

a

Turn off the machine.

b

Make sure that the top cover is closed and the power cord is plugged in.

c

While holding down 

, open and close the top cover once.

d

Release 

. Make sure that all the LEDs turn off.

e

Press 

 eight times. Make sure that all the LEDs light up to indicate the machine has been reset to its 

factory default settings. The machine will restart.

Settings Reset

A

This operation will reset all the machine settings back to the settings that were set at the factory:

a

Turn off the machine.

b

Make sure that the top cover is closed and the power cord is plugged in.

c

While holding down 

, open and close the top cover once.

d

Release 

. Make sure that all the LEDs turn off.

e

Press 

 ten times. The machine will automatically restart.

Содержание HL-1118

Страница 1: ...Setup Guide to set up the machine You can find a printed copy in the box Please read this User s Guide thoroughly before you use the machine Please visit us at http solutions brother com where you can get product support the latest driver updates and utilities and answers to frequently asked questions FAQs and technical questions Version A CHN ENG ...

Страница 2: ...ant local regulations properly 3 When the machine need replacing parts for the maintenance and repair please discard used circuit boards used electrical parts and products as disposed electrical materials 4 The power consumption is 0 W after you turn off the machine and unplug it from the AC outlet 5 Some parts in the machine can be used on the same series model machines which are produced by the ...

Страница 3: ...u bought the machine Calls must be made from within that country To search Frequently asked questions FAQs ASCs Drivers Manuals etc please visit our service website www 95105369 com To search for where you can purchase consumables please visit the official website of BROTHER CHINA LTD www brother cn ...

Страница 4: ...ther com For English http solutions brother com For Chinese http solutions brother com For English http solutions brother com Quick Setup Guide Follow the instructions for setting up your machine and installing the drivers and software for the operating system and connection type you are using http solutions brother com User s Guide Learn the print operations how to replace consumables and perform...

Страница 5: ...hich if not avoided may result in damage to property or loss of product functionality NOTE Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Prohibition icons indicate actions that must not be performed Electrical Hazard icons alert you to possible electrical shock Fire Hazard icons alert you to the possibility of fir...

Страница 6: ...iver 8 Basic tab 9 Advanced tab 14 Print Profiles tab 20 Device Settings tab 22 Support 23 Uninstalling the printer driver 24 Status Monitor 25 Macintosh 27 Features in the printer driver Macintosh 27 Choosing page setup options 27 Removing the printer driver 34 Status Monitor 35 Software 36 Remote Printer Console Windows only 36 3 General Information 37 Control panel 37 LEDs Light Emitting Diodes...

Страница 7: ...sages in the Status Monitor 49 Improving the print quality 50 Paper jams 54 If you are having difficulty with your machine 58 Cleaning and Checking the machine 60 Machine Information 61 Default settings 61 B Specifications 62 General 62 Print media 64 Important information for choosing your paper 65 Printer 66 C Index 67 ...

Страница 8: ... 3 Face down output tray support flap support flap 4 Paper tray 5 USB port NOTE For details about how the LEDs show the machine s status see LEDs Light Emitting Diodes on page 37 For the Power On Off key functions see Power On Off key on page 42 Printing Methods 1 1 3 5 2 4 ...

Страница 9: ...software application as the paper in the tray Avoid touching the printed surface of the paper immediately after printing Before you buy a lot of paper test a small quantity to make sure that the paper is suitable Recommended Paper 1 Paper capacity of the paper tray 1 1 Folio size is 215 9 mm x 330 2 mm Plain paper APP Blue Flag Ship 70g m2 APP Gold Flag Ship 80g m2 Advanced Agro Double A 80g m2 Pa...

Страница 10: ...thin it may wrinkle If paper is curled straighten it and put it back in the paper tray If the paper continues to curl replace the paper If the paper is not feeding correctly it may be curled Remove the paper and straighten it If the paper continues to curl replace the paper When you use the manual 2 sided function it is possible that there may be paper jams or poor print quality If there is a pape...

Страница 11: ...t Choose 2 sided Manual 2 sided Type in 2 sided Settings There are four options for each orientation See 2 sided Booklet on page 11 Binding Offset in 2 sided Settings You can specify the offset for binding See 2 sided Booklet on page 11 For any other settings see Driver and Software in Chapter 2 b Send the print data to the machine The machine will print all the even numbered pages on one side of ...

Страница 12: ... drivers for Windows and Macintosh can be downloaded from the Brother Solutions Center website at http solutions brother com For Windows 2 Windows printer driver the most suitable printer driver for this product For Macintosh 2 Macintosh printer driver the most suitable printer driver for this product For Linux 1 2 2 LPR printer driver CUPS printer driver 1 For more information and to download the...

Страница 13: ... series Where XXXX is your model name as your printer driver from the Print or Print Settings menu in your software application and then click OK or Print to begin printing b Your computer sends the data to the machine The Ready LED will blink c When the machine finishes printing all the data the Ready LED finishes blinking NOTE You can choose the paper size and orientation in your application sof...

Страница 14: ...t from your computer Paper Size Orientation Copies Media Type Print Quality Print Settings Multiple Page 2 sided Booklet Print Preview Scaling Reverse Print Use Watermark Header Footer Print Toner Save Mode Administrator Density Adjustment Improve Print Output Skip Blank Page Print Text in Black Print Profile ...

Страница 15: ... In the Hardware group click View devices and printers b For Windows XP Windows Server 2003 Windows Vista and Windows Server 2008 Right click the Brother HL XXXX series icon where XXXX is your model name and then select Properties option If printer driver options appear select your printer driver For Windows 7 Windows Server 2008 R2 Windows 8 and Windows Server 2012 Right click the Brother HL XXXX...

Страница 16: ...Print Quality and Print Settings 1 b Choose Multiple Page and 2 sided Booklet 2 c Confirm your current settings in the window 3 d Click OK to apply your chosen settings To return to the default settings click Default then OK NOTE If you want to preview your document before printing check the Print Preview check box 4 Paper Size 2 From the drop down list choose the Paper Size you are using 4 1 2 3 ...

Страница 17: ...peated for the number of copies you selected If the Collate check box is not selected then each page will be printed for all the copies selected before the next page of the document is printed Media Type 2 You can use the following types of media in your machine For the best print quality select the type of media that you wish to use Plain Paper Recycled Paper Print Quality 2 You can choose the pr...

Страница 18: ...ting multiple pages onto one sheet with the Multiple Page feature you can choose to have a solid border dash border or no border around each page on the sheet Print cut out line When 1 in NxN Pages option is selected the Print cut out line option can be selected This option allows you to print a faint cut out line around the printable area 2 sided Booklet 2 When you want to print a booklet or do 2...

Страница 19: ...old at the centre of the print output without having to change the order of the page number Booklet Manual The machine prints all the even numbered sides first Then the printer driver will stop and show the instructions required to re install the paper When you click OK the odd numbered sides will be printed When you choose Booklet Manual the 2 sided Settings button becomes available to choose You...

Страница 20: ...o change the order of the page number You can specify the number of sheets in each smaller booklet set from 1 to 15 This option can help when folding the printed booklet that has a large number of pages Binding Offset When you check Binding Offset you can also specify the offset for binding in inches or millimetres Print Preview 2 You can preview a document before it is printed If you check the Pr...

Страница 21: ...e clear the check mark 2 Preview Area The Preview Area displays a preview of the print results for the pages chosen in the Page List Area NOTE If 2 sided Manual or Booklet Manual was chosen in the Printer driver settings you cannot use the Print Preview function Advanced tab 2 Change the tab settings by clicking one of the following selections Scaling 1 Reverse Print 2 Use Watermark 3 Header Foote...

Страница 22: ...Reverse Print to reverse the data from up to down Use Watermark 2 You can put a logo or text into your document as a watermark You can choose one of the preset Watermarks or you can use a bitmap file that you have created Check Use Watermark and then click the Settings button Watermark Settings 2 ...

Страница 23: ... name and location of your bitmap image in the File box or click Browse to search for the file You can also set the scaling size of the image Position Use this setting if you want to control the position of the watermark on the page Bring to Front This option will overlay the selected characters or image onto your printed document In Outline Text Check In Outline Text if you only want to print an ...

Страница 24: ...er Save Mode 2 You can conserve toner use with this feature When you set Toner Save Mode to on print appears lighter The default setting is off NOTE We do not recommend Toner Save Mode for printing photo or Greyscale images Toner Save Mode is not available when Fine is selected for Print Quality Administrator 2 Administrators have the authority to limit access to functions such as scaling and wate...

Страница 25: ...llowing in Printer Function Density Adjustment Improve Print Output Skip Blank Page Print Text in Black Density Adjustment 2 Increase or decrease the print density NOTE Density Adjustment is not available when Fine is selected for Print Quality Improve Print Output 2 This feature allows you to improve a print quality problem Reduce Paper Curl If you choose this setting the paper curl may be reduce...

Страница 26: ...ng process Skip Blank Page 2 If Skip Blank Page is checked the printer driver automatically detects blank pages and excludes them from printing NOTE This option does not work when you choose the following options Use Watermark Header Footer Print N in 1 and 1 in NxN Pages in Multiple Page 2 sided Manual Booklet Manual in 2 sided Booklet Print Preview Print Text in Black 2 This function enables pri...

Страница 27: ...le list box b If you want to display the Print Profiles tab at the front of the window from the next time you print check Always show Print Profiles tab first c Click OK to apply your chosen profile Add Profile 2 The Add Profile dialog box appears by clicking Add Profile You can add 20 new profiles with your preferred settings a Enter the desired title in Name b Choose an icon you want to use from...

Страница 28: ...le 2 The Delete Profile dialog box appears by clicking Delete Profile You can delete any of the profiles you have added a Choose your profile from the print profile list box b Click Delete c Click Yes d The selected profile will be deleted ...

Страница 29: ...machine and display its serial number If it fails to receive the information the screen will display Auto Detect 2 The Auto Detect function shows the available settings in the printer driver NOTE The Auto Detect 2 function is not available under the following machine conditions The machine is turned off The machine is in an error state The machine is connected to the print server using a USB cable...

Страница 30: ...nces dialog box Brother Solutions Center 1 The Brother Solutions Center http solutions brother com is a website offering information about your Brother product including FAQs Frequently Asked Questions User s Guides driver updates and tips for using your machine 1 2 3 4 5 6 ...

Страница 31: ...lling the printer driver 2 You can uninstall the printer driver that you have installed with the following steps NOTE This is not available if you originally installed the printer driver from the Windows Add a printer function After uninstalling we recommend that you restart your computer to remove files that were in use during the uninstall For Windows XP Windows Vista and Windows 7 a Click the S...

Страница 32: ...X on your PC Windows 7 To show the Status Monitor icon on your taskbar click the button The Status Monitor icon will appear in the small window Then drag the icon to the taskbar Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Tools in the left navigation bar and then click Status Monitor NOTE For more information about us...

Страница 33: ...ange colour depending on the machine status A green icon indicates the normal stand by condition A yellow icon indicates a warning A red icon indicates a printing error has occurred There are two locations where you can display the Status Monitor on your PC in the tasktray or on the desktop ...

Страница 34: ...ion The printer driver for Macintosh is available from the download page for your model on the Brother Solutions Center http solutions brother com Choosing page setup options 2 You can set the Paper Size Orientation and Scale a From an application such as TextEdit click File then Page Setup Make sure Brother HL XXXX where XXXX is your model name is chosen in the Format For pop up menu You can chan...

Страница 35: ...extEdit click File then Print to start printing For Mac OS X v10 6 8 For more page setup options click the disclosure triangle beside the Printer pop up menu NOTE You can save the current settings as a preset by choosing Save As from the Presets pop up menu ...

Страница 36: ...re 29 2 For OS X v10 7 x and v10 8 x For more page setup options click the Show Details button NOTE You can save the current settings as a preset by choosing Save Current Settings as Preset from the Presets pop up menu ...

Страница 37: ...ble options see the following descriptions of each option Cover Page 2 You can choose the following cover page settings Print Cover Page If you want to add a cover page to your document use this function Cover Page Type Choose a template for the cover page Billing Info If you want to add the billing information to the cover page enter text in the Billing Info box ...

Страница 38: ...on one sheet of paper Layout Direction When you specify the pages per sheet you can also specify the direction of the layout Border If you want to add a border use this function Reverse page orientation Check Reverse page orientation to reverse the data from up to down Flip horizontally Check Flip horizontally to print as a reflection flipped left to right ...

Страница 39: ...2 You can change settings by choosing a setting in the Print Settings list Media Type You can change the media type to one of the following Plain Paper Recycled Paper Print Quality You can change the print quality as follows Draft Normal Fine ...

Страница 40: ...ty Graphics Quality You can change the print quality as follows Graphics This is a graphics mode contrast priority Choose this setting for printing text and figures such as business and presentation documents You can represent sharp contrasts between shaded areas Text This is the best mode for printing text documents Improve Print Output This feature allows you to improve a print quality problem R...

Страница 41: ...e printer driver automatically detects blank pages and excludes them from printing 2 sided Printing 2 Manual 2 sided Printing Select Paper Handling Choose Even Only and Print Reload the printed paper into the tray blank side face down Choose Odd Only and Print Removing the printer driver 2 a Log in as an Administrator b From the Apple menu choose System Preferences Click Print Scan 1 then choose t...

Страница 42: ... Mac OS X v10 6 8 users Updating the machine s status 2 If you want the latest machine status while the Status Monitor window is open click the Refresh icon You can set the interval at which the software will update the machine status information Go to the menu bar Brother Status Monitor and choose Preferences Hiding or showing the window 2 After starting the Status Monitor you can hide or show th...

Страница 43: ...ake priority over the Remote Printer Console settings NOTE Not available to countries subject to applicable export regulations How to use and install the Remote Printer Console software 2 To use the Remote Printer Console software follow the steps below a Put the supplied installer CD ROM into your CD ROM drive and close the opening screen when it appears b Open Windows Explorer and choose the CD ...

Страница 44: ...can use the following functions 1 Job Cancel All Jobs Cancel Error recovery Form feed For details see Power On Off key on page 42 2 Error LED The Error LED indicates that the machine is in error state Also the Error LED indicates the kind of error in combination with other LEDs 3 Ready LED The Ready LED will blink depending on the machine status The LED indications shown in the table below are use...

Страница 45: ...e information see Deep Sleep mode on page 44 Ready The machine is ready to print Printing The machine is printing Please Wait The machine is warming up The Ready LED will blink in 1 second intervals Cooling Down The inside of the machine is extremely hot The machine will pause its current print job and go into Cooling Down mode Wait until the machine is in Ready mode The Ready LED will blink in 1 ...

Страница 46: ...ve the toner cartridge from the drum unit and re install the toner cartridge back into the drum unit again Re install the drum unit and toner cartridge assembly back in the machine If the problem continues replace the toner cartridge The Error LED will blink once in 1 5 seconds intervals See the instructions that we have supplied with the new toner cartridge Toner Ended Replace the toner cartridge...

Страница 47: ...an be used in the paper tray and then press Usable paper sizes are A4 Letter Legal and Folio See Acceptable paper on page 2 The Error LED will blink twice and turn off for 1 second No Paper Put paper in the paper tray you are using The Error LED will blink twice and turn off for 1 second Cover is Open Close the top cover of the machine The Error LED will blink 4 times and turn off for 1 second Out...

Страница 48: ... blink 1 If this error occurs turn off the machine wait a few seconds and then turn it on again Leave the machine for approx 15 minutes with the power on If the error occurs again call Brother customer service or your local Brother dealer For example the LED indication below shows a fuser unit failure Make a note of the indication referring to LED error indication on page 41 and report the error s...

Страница 49: ...r The Error LED and Ready LED will light up alternately Then release Cancel all the received jobs To delete all jobs cancel the current job first following the procedure above While all the LEDs light up alternately press again All the LEDs will keep on lighting up alternately as the job s is being canceled Error recovery If there is an error the machine will recover automatically from some errors...

Страница 50: ...at the top cover is closed and the power cord is plugged in b Turn on the machine and wait until the machine is in Ready mode c Press three times The machine will print the current printer settings page Using the printer driver 3 If you are using the Windows printer driver you can print the current printer settings page by clicking the Print Settings button in the Support dialog box ...

Страница 51: ...machine is in Sleep Mode Power Save mode it acts as though it were turned off The machine will wake up and start printing when it receives a print job The machine automatically goes into Sleep mode after it is idle for 1 minute When the machine receives a print file or document the timer will be reset While the machine is in Sleep mode the Ready LED glows dimly Deep Sleep mode 3 If the machine is ...

Страница 52: ... the LEDs light up Then send the print data You can enable the Power Off mode feature manually by following these steps a Make sure that the top cover is closed and the power cord is plugged in b Turn on the machine and wait until the machine is in the Ready mode c Hold down key for about 2 seconds All the LEDs turn off when you enable the Power Off mode NOTE You can change the Power Off mode sett...

Страница 53: ...r sources If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this machine any repairs required as a result may not be covered by the warranty For best performance use a Brother Original drum unit and Brother Original tone...

Страница 54: ...icate Replace Toner press seven times to enter Continue mode all the LEDs blink twice and then the Ready LED turns on The machine will continue printing until the LEDs indicate Toner Ended To return to the default setting Stop mode press seven times all the LEDs blink once NOTE Make sure that the top cover is closed before you change the mode When the LEDs indicate an error mode you cannot change ...

Страница 55: ...aper tray The interface cable is securely connected to the machine and the computer If you did not solve your problem with the above checks identify your problem and then go to the page suggested below If you are having difficulty with your machine on page 58 Improving the print quality on page 50 If the machine is connected to a PC depending on the error a Popup application may appear on the PC F...

Страница 56: ... top cover of the machine Drum End Soon The drum unit is near the end of its life Order a new drum unit now so a replacement drum unit will be available when the Status Monitor indicates Replace Drum See Drum End Soon Replace Drum on LEDs Light Emitting Diodes Replace Drum It is time to replace the drum unit Replace the drum unit See the instructions that are supplied with the new drum unit The dr...

Страница 57: ...roblems with print results check the following 1 The machine s environment Choose a location where the temperature remains between 10 C and 32 5 C and the humidity is between 20 to 80 without condensation 2 Acceptable paper is loaded in the paper tray See Acceptable paper on page 2 3 The paper is loaded correctly in the machine Turning the paper over may help paper loading become smoother Adjustin...

Страница 58: ...d on the box of the toner cartridge for replacing the toner cartridge 5 Clean the inside of the machine Cleaning the corona wire Slide the green tab from left to right and right to left several times NOTE Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe Clean the drum unit if black or white dots appear on printed pages Push down the lock lev...

Страница 59: ...and other information 52 A Turn the drum unit gear by hand while looking at the surface of the drum roller 1 Wipe the surface of the drum gently with a dry cotton swab until the dust or glue on the surface comes off 1 ...

Страница 60: ... Check the printer driver settings Try changing the Print Settings in Basic tab If the paper is curled or the toner is not fixed well on the paper you can adjust these settings in Improve Print Output Click Other Print Options in the Advanced tab ...

Страница 61: ...occurs inside the machine or the paper tray the Error LED will blink twice a Leave the machine turned on for 15 minutes for the product to cool down before you touch the internal parts of the product b Use both hands to slowly pull out the jammed paper c Open the top cover ...

Страница 62: ... d Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out from inside of the machine WARNING HOT SURFACE ...

Страница 63: ...ammed paper if there is any inside the drum unit f Put the toner cartridge back into the drum unit until you hear it lock into place If you put the cartridge in correctly the lock lever on the drum unit will lift automatically g Put the drum unit and toner cartridge assembly back into the machine h Close the top cover of the machine ...

Страница 64: ...er guides to fit the paper size Make sure that the guides are firmly in the slots NOTE If you turn off the machine during paper jam the machine will print incomplete data from your computer Before you turn on the machine delete the print spool job on your computer j Make sure that the Error LED is off and that the Ready LED is green ...

Страница 65: ...gs and then click Control Panel In the Hardware and Sound group click View devices and printers Right click Brother HL XXXX series and click See what s printing Click Printer and make sure Use Printer Offline is unchecked For Windows Server 2012 Move your mouse to the lower right corner of your desktop When the menu bar appears click Settings and then click Control Panel In the Hardware group clic...

Страница 66: ...nting or prints unexpectedly Press and hold for about 2 seconds until all the LEDs light up and then release it The machine will cancel the print job and clear it from the memory The printout may be incomplete Printing difficulties continued Difficulties Suggestions ...

Страница 67: ... you clean the inside of the machine If printed pages are stained with toner clean the inside of the machine with a dry lint free cloth WARNING DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the machine Doing so could cause a fire or electrical shock Instead use only a dry lint free cloth See Product Sa...

Страница 68: ...ed and the power cord is plugged in c While holding down open and close the top cover once d Release Make sure that all the LEDs turn off e Press eight times Make sure that all the LEDs light up to indicate the machine has been reset to its factory default settings The machine will restart Settings Reset A This operation will reset all the machine settings back to the settings that were set at the...

Страница 69: ... 51 dB A Sound Power Printing LWAd 6 6 B A Temperature Operating 10 to 32 5 C Storage 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation Interface USB Full Speed USB 2 0 4 5 It is recommended you use a USB 2 0 cable Type A B that is no more than 2 0 metres long Support OS Windows Windows XP Home Edition Windows XP Professional Windows XP Professional x...

Страница 70: ...ports are not supported 6 Approx cartridge yield is declared in accordance with ISO IEC 19752 7 Drum life is approximate and may vary by type of use 8 Fuser life is approximate and may vary by type of use Consumables Toner Cartridge Inbox Approx 1 500 pages A4 or Letter page 6 Toner Cartridge Standard Approx 1 500 pages A4 or Letter page 6 Model Name TN 1035 Drum Unit Approx 10 000 pages A4 or Let...

Страница 71: ...pe Plain paper Recycled paper Paper Size A4 Letter Legal Folio Paper Weight 65 to 105 g m2 Maximum Paper Capacity Up to 150 sheets of 80 g m2 Plain paper Paper Output Face Down Output Tray Up to 50 sheets of 80 g m2 Plain paper face down delivery to the face down output paper tray ...

Страница 72: ...per can be classified into two types long grain and short grain Long grain paper fibers run in the same direction as the long edge of the paper Short grain paper fibers run perpendicular to the long edge of the paper Though most plain paper for copying is long grain some is short grain We recommend that you use long grain paper for this machine Short grain paper is too weak for the paper transport...

Страница 73: ... may change depending on the type of document you print 2 From Ready mode Model HL 1118 Resolution Up to 600 600 dpi Print Speed 1 Single side print Up to 20 ppm A4 size Up to 21 ppm Letter size First Print Time 2 Less than 10 seconds at 23 C 230 V ...

Страница 74: ... 37 Linux 5 M Macintosh 5 Manual 2 sided printing 4 Media specifications 64 Memory 62 P Paper 2 65 size 2 type 2 Paper jams 54 Password 17 Power off mode 45 Print difficulties 58 Macintosh Printer driver 27 Windows 2 sided printing 11 Booklet printing 12 Printer driver 8 Print Profiles 20 Print quality 50 Printer driver 5 24 34 S Sleep mode 38 44 Status Monitor Macintosh 35 Windows 25 Support 23 T...

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