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T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

12 - 1

Troubleshooting and
Routine Maintenance

Troubleshooting

If you can’t resolve a difficulty with your fax machine using the manual, please see
page i for

Brother Numbers

to call for assistance.

The fax machine has a mechanical problem.
Contact Brother Customer Service at

In USA:

1-800-284-4329 (voice)

1-800-284-3238 (TTY service for the hearing - impaired)

In Canada:

1-800-853-6660 (voice)

1-514-685-6464 (voice) (in Montreal)

M A C H I N E E R R O R X X

C A L L B R O T H E R C S

Содержание FAX-775

Страница 1: ...FAX 775 OWNER SMANUAL OWNER SMANUAL ...

Страница 2: ...erence Model FAX 775 Serial Number Date of Purchase Place of Purchase The serial number is on the underside of the unit Retain this Quick Start Manual with your sales receipt as a permanent record of your purchase in the event of a theft fire or warranty service 1996 2001 Brother Industries Ltd ...

Страница 3: ... Asked Questions FAQs You can find more information about Brother products on the World Wide Web From product specification sheets to Frequently Asked Questions FAQs it is all there Visit us at For Customer Service Dealers Service Centers For USA Only For the name of a Brother authorized dealer or service center call 1 800 284 4357 Service Centers For Canada Only For service center addresses in Ca...

Страница 4: ...must be made from within that country In USA 1 888 879 3232 voice 1 800 947 1445 fax In Canada 1 800 668 2768 voice DESCRIPTION ITEM Thermal Print Cartridge PC301 1 PK Refill Roll For Canada Only PC300RF 2 PK Refill Rolls PC302RF 4 PK Refill Rolls PC304RF Telephone Line Cord LG3077001 Telephone Handset LE0446011 Handset Curled Cord UG3543011 Document Tray UF5607000 Paper Support Wire UF9869001 Own...

Страница 5: ... NOT APPLY TO YOU IN ANY EVENT BROTHER S LICENSOR S LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION WHETHER IN CONTRACT TORT INCLUDING NEGLIGENCE PRODUCT LIABILITY OR OTHERWISE WILL BE LIMITED TO 50 Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest...

Страница 6: ...thin the United States For the name of your Brother Authorized Service Center call 1 800 521 2846 After contacting the Brother Authorized Service Center you may be required to deliver or send the Product properly packaged freight prepaid to the Authorized Service Center together with a photocopy of your bill of sale What Brother will do Brother or its Authorized Service Center will evaluate your r...

Страница 7: ...ONE WHETHER EXPRESS OR IMPLIED INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED This Limited Warranty is the only warranty that Brother is giving for this Product It is the final expression and the exclusive and only statement of Brother s obligations to you It replaces all other agreements and under standings that you may have with Brother...

Страница 8: ...rom packing without the ink cartridges will VOID your warranty Refer to your Operation Manual for proper packaging BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE EXCEPT TO THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED No oral or written information advice...

Страница 9: ... USA Only 1 5 2 Location and Connections 2 1 Caution 2 1 Choosing a Location 2 1 Packing List 2 2 Assembly 2 3 Attach the Document Support 2 3 Attach the Paper Wire Extension 2 3 Load the Paper 2 4 Acceptable Paper 2 4 Connections 2 5 Connecting the Machine 2 5 Special Line Considerations 2 6 Roll Over Phone Lines 2 6 Two Line Phone System 2 6 Converting Telephone Wall Outlets 2 6 Installing Broth...

Страница 10: ...serting Spaces 4 2 Making Corrections 4 2 Repeating Letters 4 2 Special Characters and Symbols 4 3 Setting Beeper Volume 4 4 Choosing the Handset Volume For Volume Amplify 4 4 Setting Volume Amplify 4 5 Setting the Speaker Volume 4 5 Setting the Ring Volume 4 5 Memory Storage 4 5 Setting Tone Pulse Dialing Mode For Canada Only 4 6 Setting Up Your Area Code For USA Only 4 6 5 Setup Receive 5 1 Basi...

Страница 11: ...olution 6 3 Advanced Sending Operations 6 4 Overseas Mode 6 4 Delayed FAX 6 4 Setting Up for Polled Transmit 6 5 Canceling a Scheduled Job 6 5 Interrupting Delayed Fax and Polled Transmit Jobs 6 5 Features That Are Not in the Manual Call Brother Fax back System 6 6 7 Auto Dial Numbers and Dialing Options 7 1 Storing Numbers for Easy Dialing 7 1 Storing One Touch Dial Numbers 7 1 Storing Speed Dial...

Страница 12: ...D Log 8 4 Viewing the Caller ID Log 8 4 Returning a Call from the Log 8 4 Registering a Caller ID Number 8 5 Call Waiting Caller ID 8 6 CallManage For USA Only 8 6 Registration with CallManage Requires Change Your Carrier Selection 8 7 Sending a Fax Using CallManage For Domestic and International Long Distance Calls Only 8 7 Placing a Long Distance Telephone Call Using CallManage 8 7 Customer Supp...

Страница 13: ...Safety Instructions 11 3 12 Troubleshooting and Routine Maintenance 12 1 Troubleshooting 12 1 Error Messages 12 2 Clearing Jams 12 3 Replacing the Print Cartridge 12 5 If You Are Having Difficulty with Your Fax Machine 12 6 Printing or Receiving Faxes 12 6 Phone Line or Connections 12 7 Sending Faxes 12 7 Handling Incoming Calls 12 8 Routine Maintenance 12 9 Cleaning the Scanner 12 9 Cleaning the ...

Страница 14: ...xii Using Remote Retrieval Access Code R 3 Calling for Messages R 3 Retrieving Memory Status List R 3 Remote Retrieval Access Card R 3 Retrieving Fax Messages R 4 Changing Fax Forwarding Number R 4 ...

Страница 15: ...alerting you to important information warnings and actions to perform For clarification and to help you choose the correct key presses we ve added illustrations of some LCD messages boldface Bold typeface identifies a specific key on the fax machine control panel italics Italics typeface emphasizes an important point or refer you to related topic bubble dot Bubble Dot typeface identifies the messa...

Страница 16: ...y when you want multiple copies of a multiple page original in order Enlarge Reduce Use this key to enlarge or reduce copies depending on the ratio you select 150 125 120 100 93 87 75 or 50 To reduce the image size automatically select AUTO Copy Makes a copy Redial Pause Re dial the last number called Also inserts a pause in autodial numbers Dial Pad Dials phone and fax numbers and can be used as ...

Страница 17: ...ogramming mode and stores your settings in the fax machine Press to scroll forward or backward to set a menu selection Also you can use these keys to do an alphabetical search for the names of stored numbers Volume Press to scroll through the menus and options When using the speaker ring or handset you can press these keys to adjust the volume Stop Exit Stops a fax cancels an operation or exits fr...

Страница 18: ... pass the call back to the other after the call has been answered How Can You Avoid Possible Problems A very good way to avoid problems like the one mentioned previously is to get a second phone number on your present phone line Many people with Voice Mail opt for this choice which is called Distinctive Ring and they are very satisfied with it For details about this type of custom service please s...

Страница 19: ...rrection Mode The Error Correction Mode ECM is a way for the fax machine to check the integrity of a fax transmission while it is in progress ECM transmissions are possible only between machines that both have the ECM feature If they do you may send and receive fax messages that are continuously checked for their integrity Sufficient memory must be available in your fax machine for this feature to...

Страница 20: ...e vicinity of the leak For PLUG CABLE EQUIPMENT the socket outlet should be installed near the equipment and should be easily accessible Choosing a Location Place your fax machine on a flat stable surface such as a desk Select a place that is free of vibration and shocks Locate the fax machine near a telephone jack and a standard grounded power outlet Avoid placing your machine in a high traffic a...

Страница 21: ...s and Supplies on page ii for the correct item numbers Whenever you transport the fax machine use the packing materials that came with your machine If you do not pack the fax machine correctly you may void your warranty Telephone Line Cord Telephone Handset Paper Wire Extension Starter Print Cartridge in the machine Up to 30 pages Document Support Owner s Manual Handset Curled Cord StartCard Quick...

Страница 22: ... E C T I O N S Assembly Attach the Document Support Insert the document support into the openings as shown in the illustration below Attach the Paper Wire Extension Attach the paper wire extension Document Support Paper Wire Extension ...

Страница 23: ...der Do not allow the level of paper to pass the maximum paper line on the paper guides 3 Close the paper cover Acceptable Paper Size Letter Legal and A4 Weight 17 lb 24 lb Thickness 0031 inches 0039 inches Do not use curled wrinkled folded or ripped paper or paper with staples paper clips paste or tape attached DO NOT use cardboard newspaper or fabric Paper Guides Maximum Paper Line Paper Cover ...

Страница 24: ... wall jack WARNING This machine must be grounded using a three prong plug Since the machine is grounded through the power outlet you can protect yourself from potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line When you want to move your machine protect yourself by disconnecting the telephone line first a...

Страница 25: ...rate jacks RJ11 or combined into one jack RJ14 Your machine must be plugged into an RJ11 jack RJ11 and RJ14 jacks may be equal in size and appearance and both may contain four wires black red green yellow To test the type of jack plug in a two line phone and see if it can access both lines If it can you must separate the line for your machine Converting Telephone Wall Outlets There are three ways ...

Страница 26: ...your TAD into the L2 jack of the two line TAD Plug the other end into the EXT jack on the back of the machine You can keep two line telephones on other wall outlets as always There are two ways to add a two line telephone to the fax machine s wall outlet You can plug the telephone line cord from the two line telephone into the L1 L2 jack of the triplex adapter Or you can plug the two line telephon...

Страница 27: ... Mode be set to MANUAL All incoming calls should initially be regarded as telephone calls 3 The unit may be used with either pulse or tone dialing telephone service Custom Features on Your Phone Line To learn how custom features may affect your faxing operations please see Troubleshooting and Routine Maintenance Chapter 12 Custom Features on a Single Line If you have Voice Mail Call Waiting RingMa...

Страница 28: ...AD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The fax machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow instructions in this manual for recording you...

Страница 29: ...tant in recording this message The message sets up the ways to handle both manual and automatic fax reception 1 Record 5 seconds of silence at the beginning of your message This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Fax Receive Code for people sending m...

Страница 30: ...mber using the dial pad Menu Selection Table You can probably perform most of these programming operations without the Owner s Manual To help you understand the menu selections and options that are found in the FAX programs use the Menu Selection Table on page 3 3 You can also program your fax machine by pressing Menu Set followed by the menu number For example to set VOLUME AMPLIFY to ON press Me...

Страница 31: ... then set an option by pressing Menu Set when that option appears on the LCD Then the LCD shows next menu level Press to scroll to your next menu selection and then press Menu Set When you finish setting an option the LCD shows ACCEPTED Access the Menu Go to next menu level Accept an option Scroll through the current menu level Back to previous menu level Forward to next menu level Exit the Menu N...

Страница 32: ...aring impaired you can set the volume to the VOL AMPLIFY ON setting on a permanent or temporary basis 4 5 5 TONE PULSE For Canada Only TONE PULSE Selects dialing mode 4 6 6 LOCAL LANGUAGE For Canada Only ENGLISH FRENCH Allows you to change the LCD Language to French See French manual 2 SETUP RECEIVE 1 RING DELAY 04 03 02 01 00 Number of rings before the fax machine answers in FAX TEL FAX or TAD mo...

Страница 33: ...N OFF Sets up your fax machine to poll another fax machine 5 6 3 SETUP SEND 1 COVERPG SETUP NEXT FAX ONLY ON OFF PRINT SAMPLE Automatically sends a cover page you program 6 6 2 COVERPAGE MSG Programs customized message for fax cover page 6 6 3 CONTRAST AUTO S LIGHT S DARK Changes lightness or darkness of a fax you are sending 6 3 4 RESOLUTION STANDARD FINE S FINE PHOTO Changes the fax resolution 6...

Страница 34: ...ax now even if you have the machine set to send a fax later or it you have it set for polling 6 5 6 SET AUTO DIAL 1 ONE TOUCH DIAL Stores dial numbers in memorysoastodialthemby pressing only one key 7 1 2 SPEED DIAL Stores dial numbers in memorysoastodialthemby pressing four keys 7 2 3 SETUP GROUPS Sets up a Group number for Broadcasting 7 3 7 SETUP REPORTS 1 TRANSMISSION ON OFF Print lists and re...

Страница 35: ...tores incoming faxes in memory for remote retrieval R 2 3 REMOTE ACCESS 159 Personalizes code for retrieving faxes R 2 4 PRINT FAX Prints incoming faxes stored in the memory 5 6 0 TEL SERVICE 1 DISTINCTIVE ON OFF SET Use with telephone company Distinctive Ring service to register the ring pattern with fax machine 8 3 2 CALLER ID For USA Only Register your AREA CODE to dial from the Caller ID log 4...

Страница 36: ... day and then press Menu Set For example 06 5 Enter the time in 24 hour format and then press Menu Set For example enter 15 25 for 3 25 PM 6 Press Stop Exit The LCD now shows the date and time you set and displays it whenever the fax machine is in Standby mode Setting Station ID You can store your name fax number and telephone number to be printed on all fax pages 1 Press Menu Set 1 2 2 Enter your...

Страница 37: ...n access the character you want Inserting Spaces If you want to enter a blank space press twice Making Corrections If you entered a letter incorrectly and want to change it press to move the cursor after the last correct letter Then press Stop Exit the letters above and to the right of the cursor are deleted Re enter the correct text and or digits You can also back up and type over incorrect lette...

Страница 38: ...een programmed the screen prompts 1 to make a change or 2 to exit without changing NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or electronic device to send any message via a telephone fax machine unless such messages clearly contain in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date...

Страница 39: ... replaced the handset volume will remain until you change it again VOLUME AMPLIFY ON TEMPORARY This setting is appropriate if some of the users are hearing impaired During a conversation users can press Volume on the control panel to adjust the volume to LOW HIGH or AMPLIFY When the handset is replaced the handset volume returns to the default setting of LOW VOLUME AMPLIFY ON PERMANENT Choose VOL ...

Страница 40: ...D shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again Setting the Ring Volume You can adjust the ring volume when your fax machine is idle You can select a ring volume level or press until the ring is off Press to adjust the volume level With each key press the fax machine rings so you can hear the current s...

Страница 41: ...u need to change the dialing mode 1 Press Menu Set 1 5 2 Press to select TONE or PULSE and then press Menu Set 3 Press Stop Exit Setting Up Your Area Code For USA Only You must set up your area code in Caller ID 1 Press Menu Set 0 2 2 Use the dial pad to enter your area code and then press Menu Set 3 Press Stop Exit 5 TONE PULSE DIALING TONE DIALING PULSE or 2 CALLER ID AREA CODE 000 AREA CODE 908...

Страница 42: ...t from the phone company ringing to alert you to pick up the call If you select this setting you ll need to set the Ring Delay and F T Ring Time features on the following pages If you have extension phones on the same line as the fax machine set Ring Delay to 4 See For FAX TEL Mode Only page 5 5 TAD ANSWER MACH This is the only setting in which you can use an external answering machine Your teleph...

Страница 43: ...re it answers If you have extension phones on the same line as the fax machine keep the Ring Delay default setting of 4 See Easy Receive page 5 3 Operation from External or Extension Telephone page 5 5 and For FAX TEL Mode Only page 5 5 1 Press Menu Set 2 1 2 Press to select how many times the line rings before the fax machine answers 00 04 and then press Menu Set If you select 00 the line doesn t...

Страница 44: ...ess Fax Start when you answer a fax call and hear calling beeps Just hold the handset and wait a few seconds When you see RECEIVE on the LCD or when you hear chirps through the handset of an extension phone connected to another wall jack just replace the handset and your machine does the rest Selecting ON allows the fax machine to receive fax calls automatically even if you lift the handset of an ...

Страница 45: ...the incoming fax is letter size select 100 A4 select 93 If your paper is legal size 8 5 x 14 and the incoming fax is letter size select 100 A4 select 100 legal size select 93 Setting Paper Size You can use three sizes of paper for printing your faxes letter legal and A4 When you change the kind of paper in the paper cassette you will need to change the setting for paper size so your machine will k...

Страница 46: ...o press Start to send the fax For FAX TEL Mode Only When the fax machine is in FAX TEL mode it will use the F T Ring Time double ringing to alert you to a voice call If you re at the fax machine you can lift the handset to answer If you re at an extension phone you ll need to lift the handset during the F T Ring Time and then press 5 1 between the double rings If no one is on the line or if someon...

Страница 47: ...a and request at the Index See Features That Are Not in the Manual page 6 6 for details Polling is the process of retrieving faxes from another fax machine You can use your fax machine to poll other machines or you can have someone poll your machine All parties involved in polling need to set up their fax machines to accommodate polling When someone polls your machine to receive a fax they pay for...

Страница 48: ...t feeder ADF can hold up to 10 pages feeding each one individually through the fax machine Use standard 17 lb 24 lb paper when using the ADF if you re using heavier paper feed each sheet individually to prevent paper jams Make sure originals written with ink are completely dry DO NOT use curled wrinkled folded or ripped paper or paper with staples paper clips paste or tape attached DO NOT use card...

Страница 49: ...x tone press Fax Start 5 If you re using the handset hang up Automatic Transmission This is the easiest way to send a fax IMPORTANT Do not pick up the handset or press Hook 1 Place the original face down in the ADF 2 Enter the fax number using One Touch Speed Dial Search or the dial pad See One Touch Dialing Speed Dialing and Search pages 7 4 to 7 6 3 Press Fax Start Manual and Automatic Fax Redia...

Страница 50: ...c Sending Operations Contrast If your original is very light or very dark you might want to set the contrast accordingly Use S LIGHT to send a very light original Use S DARK to send a very dark original 1 Place the original face down in the ADF 2 Press Menu Set 3 3 3 Press to select AUTO S LIGHT or S DARK and then press Menu Set 4 Press 2 if you are finished choosing settings and go to Step 5 OR P...

Страница 51: ...n to send a fax up to 24 hours later 1 Place the original face down in the ADF 2 You can press Quick Scan to use memory transmission OR Leave the original in the ADF to be scanned at the specified time 3 Press Menu Set 3 7 4 Enter the time you want the fax to be sent in 24 hour format and then press Menu Set For example enter 19 45 for 7 45 PM 5 Press Menu Set The LCD shows 6 Press 1 if you want t...

Страница 52: ...el OR Press 2 to exit without canceling 4 Press Stop Exit Interrupting Delayed Fax and Polled Transmit Jobs You can send a fax or make a copy now even if you have the fax machine set to send a fax later or if you have it set to be polled However you cannot use automatic redial or the Menu mode 1 Press Menu Set 5 2 Wait 2 seconds and then remove the original that is waiting in the ADF 3 Place the o...

Страница 53: ...all our automated Brother fax back system at 1 800 521 2846 and request the Index In the Index under Features That Are Not in the Manual find the document numbers to request the following scripts Polling Cover Page Call Reservation Print Sample Call Back Message Next Fax Reservation Multiple Resolution Transmission Glossary For USA Only The Brother fax back system number has been preprogrammed on ...

Страница 54: ... number 3 Enter a number up to 20 digits and then press Menu Set 4 Use the dial pad to enter the name or company up to 14 characters and then press Menu Set OR To store the number without a name press Menu Set See Details for Entering Text page 4 2 5 Press to select the type of number and then press Menu Set If you lose electrical power auto dial numbers in memory will not be lost USA Only For you...

Страница 55: ...ing Speed Dial Numbers You can store Speed Dial numbers so you can dial by pressing only four keys and Fax Start There are 50 Speed Dial locations 1 Press Menu Set 6 2 2 Use the dial pad to enter a two digit location 01 50 and then press Menu Set 3 Enter the number up to 20 digits and then press Menu Set 4 Use the dial pad to enter the name or company up to 14 characters and then press Menu Set OR...

Страница 56: ... as a One Touch or Speed Dial number Then you can combine them into a Group Each Group uses up a One Touch key Finally you can have up to four small Groups or you can assign up to 57 numbers to one large Group See Storing One Touch Dial Numbers page 7 1 Storing Speed Dial Numbers page 7 2 and Broadcasting page 7 6 1 Press Menu Set 6 3 2 Select the One Touch key where you wish to store the number F...

Страница 57: ... only one way the other party won t be able to hear you unless you pick up the handset 4 To hang up replace the handset One Touch Dialing 1 Pick up the handset OR Press Hook See Storing One Touch Dial Numbers page 7 1 2 When you hear a dial tone press the One Touch key of the location you want to call 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speak...

Страница 58: ... combination You can even include manual dialing using the dial pad The combined number will be dialed in the order you enter it as soon as you press Fax Start Make sure you select CHAIN as the type of the number when you store it as a One Touch or Speed Dial See Storing One Touch Dial Numbers and Storing Speed Dial Numbers page 7 1 to 7 2 For example You store 555 on One Touch key 3 and 7000 on O...

Страница 59: ... hear you unless you pick up the handset 6 When the call is over hang up to end the call Redial If the last number you dialed was busy press Redial Pause for easy dialing Broadcasting Using the numbers you have stored in Groups One Touch and Speed Dial memory you can broadcast faxes automatically to a maximum of 57 different locations in a few simple steps After the Broadcast is completed a Broadc...

Страница 60: ...fax machine handset to release the call from Hold Picking up an extension handset will not release the call from Hold Tone Pulse For Canada Only If you have pulse dialing service but need to send tone signals for example for telephone banking follow the directions below If you have touch tone service you do not need this feature to send tone signals 1 Lift the handset 2 Press Any digits dialed aft...

Страница 61: ...umber it is an inexpensive alternative to paying for an additional line Each phone number has its own distinctive ring pattern so you ll know which phone number is ringing This is one way you can have a separate phone number for your fax machine What Does Brother s Distinctive Ring Do The Brother machine has a Distinctive Ring feature that allows you to use your fax machine to take full advantage ...

Страница 62: ...red Please refer to some popular ring pattern examples that will be provided from the telephone company in the USA and Canada that are shown in the Brother compatibility table below The fax machine will answer only calls to its registered number The first two rings are silent on the fax machine This is because the fax must listen to the ring pattern compare it to the pattern that was registered If...

Страница 63: ... the pattern assigned by the Telephone Company 5 Press Stop Exit Caller ID The Caller ID feature of this fax machine lets you use the Caller ID subscriber service offered by many local telephone companies After at least two rings the LCD shows the telephone number of your caller or up to 16 characters of the name if available Once you pick up the handset the Caller ID information disappears from t...

Страница 64: ... Call from the Log You can scroll through the Caller ID Log and select a call to return automatically See page 8 3 For USA Only You must set up your AREA CODE in advance See Setting Up Your Area Code For USA Only page 4 6 1 Press Hold Caller ID 2 Press to scroll through the Caller ID Log and when you see a call you want to return immediately press Menu Set 3 To begin dialing press Fax Start 4 Begi...

Страница 65: ...eturn to Step 2 to store another auto dial number OR Press Stop Exit This feature may not be available in certain areas of USA and Canada If your dialing plan does not follow the standard 1 area code 7 digit number dialing system for calling outside your area code you may experience problems returning calls automatically from the Caller ID Log Your fax machine will automatically dial 1 plus the ar...

Страница 66: ...estic long distance calls and faxes along with low international rates The use of the IP aver is likely to result in significant long distance savings depending on your current long distance carrier and usage patterns Using the CallManage IP aver requires changing your current long distance carrier to CallManage or its carrier This CallManage long distance plan requires no monthly fees no prepayme...

Страница 67: ...e calls and faxes After service provisioning pressing One Touch Key 2 will provide access to the privately managed Internet Protocol Network Sending a Fax Using CallManage For Domestic and International Long Distance Calls Only 1 Place the original face down in the ADF 2 Press One Touch key 2 3 Dial the complete long distance or international fax number as usual using One Touch Speed Dial Search o...

Страница 68: ...result in the customer receiving a separate bill from CallManage or its underlying carrier This service is subject to availability and credit approval of the customer Terms and conditions are subject to change at any time and the CallManage program or any related program can be withdrawn at any time This feature may not be available in some parts of the United States and is not available in Canada...

Страница 69: ...m from the edge of the paper Making a Single Copy 1 Place the original face down in the ADF 2 Press Copy twice To cancel press Stop Exit Do NOT pull on the paper while copying is in progress Multiple Copies You can make multiple copies using your fax machine and you can choose whether the copies will be STACKED all copies of page 1 then all copies of page 2 etc or SORTED collated The default resol...

Страница 70: ...face down in the ADF 2 Press Enlarge Reduce 3 Use to choose a ratio setting 4 Press Copy OR Sort if you want sorted copies 5 Enter the number 1 99 of copies you want For example press 9 for nine copies 6 Press Copy If you are making multiple copies and get an OUT OF MEMORY message while you are scanning the first page press Stop Exit to cancel the job Then make a single copy If you pressed Sort an...

Страница 71: ...smission was successful OK 1 Press Menu Set 7 1 2 Press to select ON or OFF and then press Menu Set 3 Press Stop Exit Setting the Fax Activity Report Interval You can set the machine to print activity reports at specific intervals 6 12 24 hours 2 4 or 7 days If you set the interval to OFF you can print the report by following the Steps in the next page 1 Press Menu Set 7 2 2 Press to choose an int...

Страница 72: ...stored in One Touch and Speed Dial memory in numerical order Lists information about the last 30 incoming and outgoing faxes TX means Transmit RX means Receive Prints a Transmission Verification Report for your last transmission Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND SETUP REPORTS and TEL SERVICE The settings for REMOTE FAX OPT are included Lists summary information of stored fa...

Страница 73: ...ces you may connect to your telephone line and still have those devices ring when your telephone number is called In most but not all areas the sum of the RENs of all devices connected to one line should not exceed five 5 To be certain of the number of devices you may connect to your line as determined by the REN you should contact your local telephone company to determine the maximum REN for your...

Страница 74: ...ipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning...

Страница 75: ...g type power outlet This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete outlet Do not defeat the purpose of the grounding type plug 10 Do not allow anything to rest on the power cord Do not place this product where people can walk on the cord 11 If an extension cord is used with this product make sure that the total ampere...

Страница 76: ...stment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance indicating a need for service 17 To protect your product against power surges we recommend the use of a power protection d...

Страница 77: ...fficulty with your fax machine using the manual please see page i for Brother Numbers to call for assistance The fax machine has a mechanical problem Contact Brother Customer Service at In USA 1 800 284 4329 voice 1 800 284 3238 TTY service for the hearing impaired In Canada 1 800 853 6660 voice 1 514 685 6464 voice in Montreal MACHINE ERROR XX CALL BROTHER CS ...

Страница 78: ...hile receiving a fax load paper to restart printing If you were coping or printing reports load paper and try again A poor quality phone line resulted in a communications error Try the call again You have requested a polling call from another party but the other fax machine is not in Poll Waiting mode Verify the other parties polling setup The print head has overheated Wait 30 minutes for it to co...

Страница 79: ... to delete them Then try again See Printing a Fax in Memory page 5 6 OR Press Stop Exit to cancel the job Then try again See Canceling a Scheduled Job page 6 5 There is not enough memory available to send your fax Press Stop Exit Print the faxes stored in memory to delete them Then try again See Printing a Fax in Memory page 5 6 OR Press Stop Exit to cancel the job Then try again See Canceling a S...

Страница 80: ... cover 3 Pull the jammed paper gently from the paper feeder toward the back of the fax machine If the paper remains jammed then pull it toward the front of the machine 4 Remove the print cartridge and turn the spool to tighten the ribbon 5 Re install the cartridge 6 Close the top cover 7 Close the front cover 8 Load the paper Blue Lever Front Cover Top Cover Front Cover Top Cover ...

Страница 81: ...e blue levers on both sides of the top cover 2 Remove the old print cartridge containing the used ribbon and dispose of it 3 Remove the plastic stopper from the new print cartridge Note You can reuse the print cartridge until it breaks If you purchased refill ribbons follow the instructions that came with them Front Cover Blue Lever Top Cover Top Cover Front Cover Stopper ...

Страница 82: ...and Horizontal Streaks Top and Bottom of Sentences Cut Off If your copy looks good you probably had a bad connection with static or interference on the phone line If the copy looks bad call Brother Customer Service at 1 800 284 4329 in USA 1 800 853 6660 in Canada or 1 514 685 6464 in Montreal Vertical Black Lines When Receiving The sender s scanner may be dirty Ask the sender to make a copy to se...

Страница 83: ... the handset is connected to the fax machine s handset jack Test the wall jack with another single line telephone If there is no dial tone at the wall outlet call your Telephone Company The Caller ID does not display after the Call Waiting Signal The Caller ID signal is sent ten seconds after the Call Waiting Signal and speaking may interfere with it When you hear the Call Waiting signal ask the o...

Страница 84: ...ts Result NG There is probably temporary noise or static on the phone line Try sending the fax again If the problem continues call the Telephone Company to check your phone line Custom Features on a Single Line If you have Call Waiting RingMaster Voice Mail an answering machine alarm system or any other custom feature on a single phone line with your fax machine it may create a problem sending or ...

Страница 85: ...er the bar with isopropyl alcohol on a lint free cloth Be careful not to bend the spring plate or drop anything into the fax machine Cleaning the Print Head Before cleaning unplug the power cord for safety To clean the fax machine print head wipe the metal and plastic part with a lint free cloth that is dry or lightly moistened with isopropyl alcohol White bar Glass Strip Spring Plate Plastic Part...

Страница 86: ...fax machine from the AC outlet 2 Remove the paper wire extension document support telephone line cord and handset and pack them 3 Wrap the fax machine in the plastic bag and place it in the original carton with the original packing material Note Do not unplug the fax machine after a print job until you hear the final click Note If you are returning the fax machine to Brother as part of the Brother...

Страница 87: ...ters Polling Types Standard Sequential Contrast Control Automatic Super Light Super Dark manual setting Resolution Horizontal 203 dot inch 8 dot mm Vertical Standard 98 line inch 3 85 line mm Fine Photo 196 line inch 7 7 line mm Superfine Photo copy 392 line inch 15 4 line mm Memory Capacity 512 KB up to 25 pages One Touch Dial 8 with Shift key Speed Dial 50 stations Automatic Redial 3 times at 5 ...

Страница 88: ...nnect External Telephone Answering Device 2 9 Connect External Telephone 2 10 Connect Power Cord 2 5 Connect Telephone Line 2 5 Contrast 6 3 Control Panel Overview 1 2 COPY Multiple 9 1 copy ies scannable area 9 1 Corrections Entering Text 4 2 Custom Telephone Features 8 1 Customer Service i D Date and Time 4 1 Delayed Fax 6 4 Dialing Mode For Canada Only 4 6 Dialing Options 7 4 Disclaimer Warrant...

Страница 89: ...l Changing 7 3 One Touch Dial Storing 7 1 One Touch Dialing 7 4 On Screen Programming 3 1 Outgoing Message External TAD 2 10 Overseas Mode 6 4 P Packing List carton contents 2 2 Paging R 1 Paper Size 5 4 Pause 7 7 PBX 2 7 Photo Resolution 6 3 Polled Transmit 6 5 Polling Receive 5 6 Power Consumption S 1 Print a Fax in Memory 5 6 Print Caller ID Log 8 4 Print Head Cleaning 12 9 Pulse For Canada Onl...

Страница 90: ...ephone Numbers 7 1 Super Fine Resolution 6 3 T TAD Answering Machine 2 9 TAD Mode 5 1 Teen Ring 8 1 Telephone Answer Code 5 5 Telephone Numbers 7 1 Telephone Wall Outlets 2 6 Tone 4 6 Tone Send Signals 7 7 Transmission Verification Xmit Report 10 2 Troubleshooting 12 1 Two Line Phone System 2 6 Two Line TAD Answering Machine 2 7 U User Settings Report 10 2 V Voice Mail 1 4 Volume Amplify for Heari...

Страница 91: ...include the area code if it is the same as that of your fax machine For example 1 8 0 0 5 5 5 1 2 3 4 4 If your pager requires a PIN enter the PIN press press Redial Pause enter your fax number then press and then press Menu Set For example 1 2 3 4 5 Redial Pause 1 8 0 0 5 2 1 2 8 4 6 OR If you do not need a PIN press Redial Pause enter your fax number then press and then press Menu Set For exampl...

Страница 92: ... 2 Press to select ON or OFF and then press Menu Set 3 Press Stop Exit If you press 1 all fax data is erased and Fax Storage is turned off If you press 2 data is not erased and Fax Storage remains on See Printing a Fax in Memory page 5 6 Changing Remote Access Code Enter your Remote Access Code when the fax machine picks up your call so you can access features remotely The access code is preset to...

Страница 93: ...ne beep hang up and wait Your fax machine calls the remote fax machine The remote fax machine prints the Memory Status List If your fax machine is set to MANUAL mode you can access your machine by waiting about 2 minutes then entering the Remote Access Code within 30 seconds You cannot use and as dial numbers However if you want to store a pause press Remote Retrieval Access Card If you plan to re...

Страница 94: ...e the dial pad to press 9 6 2 4 Using the dial pad enter the number up to 20 digits of the remote fax machine where you want your fax messages forwarded and then press 5 After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine The remote fax machine prints your fax messages Changing Fax Forwarding Number You can change the default setting of your fax forw...

Страница 95: ...a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present ar...

Страница 96: ...it us on the World Wide Web http www brother com These machines are made for use in the USA or CANADA only We can not recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your fax machine may not be compatible with the power available in foreign countries Using USA or CANADA models overseas is at your own risk and wil...

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Brother FAX-775, Руководство пользователя

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