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Product Warranty Information
Brother™ One-Year Limited Warranty and Replacement Service Scanner
(USA Only)
Who is covered:
This limited warranty (“warranty”) is given only to the original end-use/retail purchaser (referred to in
this warranty as “Original Purchaser”) of the accompanying Scanner, consumables and accessories
(collectively referred to in this warranty as “this Scanner”).
If you purchased a Scanner from someone other than an authorized Brother reseller in the United
States or if the Scanner was used (including but not limited to floor models or refurbished Scanners by
someone other than Brother), prior to your purchase you are not the Original Purchaser and the
Scanner that you purchased is not covered by this warranty.
What is covered:
This Scanner includes a Scanner and may include Consumable and Accessory Items. Consumable
and Accessory Items may include but are not limited to USB Cable, photo sleeves, calibration sheets
and cleaning sheets.
Except as otherwise provided herein, Brother warrants that the Scanner and the accompanying
Consumable and Accessory Items will be free from defects in materials and workmanship, when used
under normal conditions.
This warranty applies only to Scanners purchased and used in the United States. For Scanners
purchased in, but used outside, the United States, this warranty covers only warranty service within
the United States (and does not include shipping outside the United States).
What is the length of the Warranty Periods:
Scanner: one year from the original purchase date.
Accompanying Consumable and Accessory Items: 90 days from the original purchase date or the
rated life of consumable, whichever comes first.
What is NOT covered:
This warranty does not cover:
1 Physical damage to this Scanner;
2 Damage caused by improper installation, improper or abnormal use, misuse, neglect or accident
(including but not limited to transporting this Scanner without the proper preparation and/or packaging);
3 Damage caused by another device or software used with this Scanner (including but not limited to
damage resulting from use of non Brother™-brand parts and Consumable and Accessory Items);
4 Consumable and Accessory Items that expired in accordance with a rated life;
5 Problems arising from other than defects in materials or workmanship.
This limited warranty is VOID if this Scanner has been altered or modified in any way (including but not limited to
attempted warranty repair without authorization from Brother and/or alteration/removal of the serial number).
What to do if you think your Scanner is eligible for warranty service:
Report your issue to our Customer Service Hotline at 1-877-BROTHER (1-877-276-8437)
within the applicable
warranty period
. Supply Brother with a copy of your dated bill of sale showing that this Scanner was purchased
within the U.S.
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