REPAIR
Troubleshooting
SERVICE MANUAL
3-8
Points to Check
Probable Cause
Corrective Action
Repair
Does the signal level at pin 1 of
CN13 remain HIGH when the
carriage index switch is closed?
Broken wire in the
carriage index switch
assembly
Replace the carriage
index switch assembly
(after confirming
discontinuity).
Is the carriage index switch
connected to CN13?
Incorrect connection
Reconnect.
Problem: Keys malfunction (do not insert characters or insert wrong characters)
Points to Check
Probable Cause
Corrective Action
Repair
Is the key top and the key actuator
correctly mounted?
Faulty keyboard
assembly
Replace the
keyboard.
Is the keyboard FPC securely
connected to Main PCB CN12?
Keyboard PCB not
connected properly.
Reconnect.
When a bad key is pressed, does
the matrix row in which the pressed
key is connected go LOW in
synchronization with the output
timing of output drive #8?
If YES, faulty Main
PCB.
If NO, faulty keyboard.
Replace the Main
PCB.
Replace the
keyboard.
Is solder present at the correct
country specification change-over
solder point?
Incorrect or faulty
solder point for
specified country
(language)
Verify and correct
solder point.
Problem: [Abnormal Printing]
• Voids in characters
• Light print
• Prints off the page
• Prints satellites
• Carrier moves, but does not print
• Print head dries out prematurely
• Vertical alignment off
• Ink smearing
• Vertical streaks on paper
• Print lines crowded
• Gaps or overlapped areas in print
• Will not print in color
• Colors will not print correctly.
Points to Check
Probable Cause
Corrective Action
Repair
(1) Print Cartridge:
Is the ink cartridge good, and is
it properly installed?
Cartridge empty, dried
out, or not locked in
and aligned with
contacts in carriage.
Replace with a new
cartridge, and/or
properly install the ink
cartridge.
Replace the ink
cartridge
and/or the
printer flat
cable.
After executing the purge (auto
printhead cleaning) function from
the keyboard
(CODE+SHIFT+INK CHG), are
there still printing problems?
Dirty or clogged ink jet
nozzles
Replace the ink
cartridge and run the
Self-Print test, and/or
replace the printer flat
cable.
(2) Printhead Carriage Assembly:
Is the flat cable firmly connected
in the Main PCB?
Loose or worn
printhead flat cable.
Reconnect loose flat
cable or replace it.
Replace flat
cable.
4
5
Содержание DP-550CJ
Страница 15: ...THEORY SERVICE MANUAL Mechanical 1 3 Fig 1 2 General View of Printing Mechanism ...
Страница 20: ...THEORY Mechanical SERVICE MANUAL 1 8 Fig 1 7 Printer Flat Cable to Cartridge Alignment ...
Страница 21: ...THEORY SERVICE MANUAL Mechanical 1 9 Fig 1 8 Ink Jet Cartridge to Flat Cable Alignment ...
Страница 33: ...THEORY SERVICE MANUAL Mechanical 1 21 Fig 1 17 LCD Unit Installation in the Upper Cover ...
Страница 34: ...THEORY Mechanical SERVICE MANUAL 1 22 DP 525CJ LW 800ic Fig 1 18 LCD of DP 525CJ LW 800ic ...
Страница 36: ...THEORY Mechanical SERVICE MANUAL 1 24 DP 540CJ DP 550CJ LW 840ic Fig 1 20 LCD of DP 540CJ DP 550CJ LW 840ic ...
Страница 38: ...THEORY Electrical SERVICE MANUAL 2 2 Fig 2 1 Major Electronic Component Parts ...
Страница 80: ...REPAIR SERVICE MANUAL Troubleshooting 3 17 Fig 3 5 Results of Self Print Test ...
Страница 118: ...REPAIR SERVICE MANUAL Mechanical 4 3 Fig 4 2 Removing the Sub Paper Support and Paper Support ...
Страница 124: ...REPAIR SERVICE MANUAL Mechanical 4 9 Fig 4 6 Removing the LCD Unit ...
Страница 127: ...REPAIR Mechanical SERVICE MANUAL 4 12 DP 525CJ LW 800ic Fig 4 8 Removing the LCD PCB 1 ...
Страница 128: ...REPAIR SERVICE MANUAL Mechanical 4 13 DP 530CJ LW 810ic Fig 4 9 Removing the LCD PCB 2 ...
Страница 129: ...REPAIR Mechanical SERVICE MANUAL 4 14 LW 810icBL Fig 4 10 Removing the LCD PCB 3 ...
Страница 130: ...REPAIR SERVICE MANUAL Mechanical 4 15 DP 540CJ Fig 4 11 Removing the LCD PCB 4 ...
Страница 131: ...REPAIR Mechanical SERVICE MANUAL 4 16 DP 550CJ LW 840ic Fig 4 12 Removing the LCD PCB 5 ...
Страница 134: ...REPAIR SERVICE MANUAL Mechanical 4 19 Fig 4 14 Installing LCD Latch ...
Страница 139: ...REPAIR Mechanical SERVICE MANUAL 4 24 Fig 4 18 Installing the Hinge Assy ...
Страница 154: ...REPAIR SERVICE MANUAL Mechanical 4 39 Fig 4 30 Removing the Hopper Assembly ...
Страница 162: ...REPAIR SERVICE MANUAL Mechanical 4 47 Fig 4 38 Removing the Carriage ...
Страница 171: ...REPAIR Mechanical SERVICE MANUAL 4 56 Fig 4 45 Measuring Friction during Carriage Movement ...
Страница 178: ...REPAIR Mechanical SERVICE MANUAL 5 2 Fig 5 1 Carriage Assembly Lubrication Points ...
Страница 179: ...REPAIR SERVICE MANUAL Mechanical 5 3 Fig 5 2 Paper Feed Assembly Lubrication Points ...
Страница 180: ...REPAIR Mechanical SERVICE MANUAL 5 4 Fig 5 3 Eject Roller Assembly and PF Roller Assembly Lubrication Points ...
Страница 194: ...Feb 98 53T010BE1 R ...