For additional help or other inquiries please contact our Brother Support Center
http://www.brother-usa.com/Support/
Call: 1-877-BROTHER (877-276-8437) M-F, 9:00am to 6:00pm Eastern Time
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ScanNCutCanvas:
Do I need a ScanNCutCanvas account?
Yes, a ScanNCutCanvas account is required to edit and position your file.
I’m having an issue using my ScanNCutCanvas that’s already connected to my
ScanNCut Machine, do I have to create another account?
Yes, we recommend creating a new ScanNCutCanvas account for your
DesignNCut machine.
Is ScanNCutCanvas free?
Yes, ScanNCutCanvas is free; no subscription or no annual fee is required. You
can access hundreds of clip arts, logos, fonts, and projects with step by step
instructions and videos for free.
The ScanNCutCanvas program is very basic. Will there be another program that
has a lot more design features for the DesignNCut?
We are continuously improving our free cloud base application.
I own a ScanNCut and have a ScanNCutCanvas account, do I have to create a
new account?
Yes, we recommend creating a new account.