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Troubleshooting
49
B
Software Difficulties
Difficulty
Suggestions
Cannot install software or print.
(Windows
®
users only)
Run the
Repair MFL-Pro Suite
program on the Installation CD-ROM. This
program will repair and reinstall the software.
“Device Busy”
Make sure the machine is not showing an error message on the LCD.
Cannot print images from
FaceFilter Studio.
To use FaceFilter Studio, you must install the FaceFilter Studio application from
the Installation CD-ROM supplied with your machine. To install FaceFilter Studio
see the
Quick Setup Guide
.
Also, before you start FaceFilter Studio for the first time, you must make sure your
Brother machine is turned on and connected to your computer. This will allow you
to access all the functions of FaceFilter Studio.
PhotoCapture Center™ Difficulties
Difficulty
Suggestions
Removable Disk does not work
correctly.
1
Have you installed the Windows
®
2000 update? If not, do the following:
1) Unplug the USB cable.
2) Install the Windows
®
2000 update using one of the following methods.
Install MFL-Pro Suite from the Installation CD-ROM. (See the
Quick
Setup Guide
.)
Download the latest service pack from the Microsoft Web site.
3) Wait about 1 minute after you restart the PC, and then connect the USB
cable.
2
Take out the memory card or USB Flash memory drive and put it back in again.
3
If you have tried “Eject” from within Windows
®
, take out the memory card or
USB Flash memory drive before you continue.
4
If an error message appears when you try to eject the memory card or USB
Flash memory drive, it means the card is being accessed. Wait a while and
then try again.
5
If all of the above do not work, turn off your PC and machine, and then turn them
on again. (You will have to unplug the power cord of the machine to turn it off.)
Cannot access Removable Disk
from Desktop icon.
Make sure that you have correctly inserted the memory card or USB Flash
memory drive.
Part of my photo is missing when
printed.
Make sure that Borderless Printing and Cropping are turned off. (See
Borderless
printing
in
chapter 4
and
Cropping
in
chapter 4
in the
Advanced User’s Guide
.)
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