
If You Are Having Difficulty with Your Machine
> Other Problems
Other Problems
>> Copying Difficulties
>> Scanning Difficulties
>> Software Difficulties
Copying Difficulties
Difficulties
Suggestions
Black marks or spots appear in
copies.
Black marks or spots on copies are typically caused by dirt or correction fluid on
the scanner glass. Clean the scanner glass and white plastic above it.
See
Related Information
:
Clean the Scanner
.
Copies are blank.
Make sure you are loading the document correctly.
See
Related Information
:
Load Documents on the Scanner Glass
.
Fit to Page does not work
correctly.
Make sure the document is not skewed on the scanner glass. Reposition the
document and try again.
Copy speed is too slow.
To copy with normal quality, briefly press
MONO COPY
or
COLOUR COPY
(do
not press and hold). If you press and hold
MONO COPY
or
COLOUR COPY
for
two seconds, the machine makes a copy of the best quality, which will take more
time.
Scanning Difficulties
Difficulties
Suggestions
TWAIN or WIA errors appear
when starting to scan. (Windows)
Make sure the Brother TWAIN or WIA driver is selected as the primary source in
your scanning application. For example, in Nuance
™
PaperPort
™
14SE, click
Desktop
>
Scan Settings
>
Select
to choose the Brother TWAIN/WIA driver.
OCR does not work.
Try increasing the scanning resolution.
Software Difficulties
Difficulties
Suggestions
Cannot print.
Uninstall the drivers (Windows) and the Brother software and reinstall the latest
version of both.
“The device is busy.” appears on
the computer screen.
Make sure the machine's LEDs are not indicating any errors.
Related Information
•
If You Are Having Difficulty with Your Machine
Related Topics:
•
•
•
Load Documents on the Scanner Glass
•
Change the Print Options to Improve Your Print Results
174
Содержание DCP-J1200W
Страница 1: ...Online User s Guide DCP J1200W 2021 Brother Industries Ltd All rights reserved ...
Страница 20: ...Home Paper Handling Paper Handling Load Paper Load Documents 15 ...
Страница 32: ...Home Paper Handling Load Paper Paper Settings Paper Settings Change the Paper Size and Paper Type 27 ...
Страница 41: ...Home Paper Handling Load Documents Load Documents Load Documents on the Scanner Glass Unscannable Area 36 ...
Страница 66: ...Home Print Print from Your Computer Mac Print from Your Computer Mac Print Using AirPrint macOS 61 ...
Страница 76: ...Related Topics Access Web Based Management 71 ...
Страница 94: ...Home Scan Scan from Your Computer Mac Scan from Your Computer Mac Scan Using AirPrint macOS 89 ...
Страница 95: ...Home Copy Copy Copy Overview Copy a Document Copy Using Brother Mobile Connect 90 ...
Страница 152: ...Home Mobile Connect Mobile Connect AirPrint Mopria Print Service Brother Mobile Connect Print an Email Attachment 147 ...
Страница 199: ... Clean the Print Head Using Web Based Management 194 ...
Страница 218: ...5 4 3 2 1 9 Close the carton and tape it shut Related Information Routine Maintenance 213 ...
Страница 240: ...UK Version B ...