Troubleshooting
91
B
Rename the File
There is already a file on the USB
Flash memory drive with the
same name as the file you are
trying to save.
Change the name of the file on the USB
Flash memory drive or the file you are trying
to save.
Replace Parts
Belt Unit
It is time to replace the belt unit.
Replace the belt unit. (See
Replace Parts
Drum Unit
It is time to replace the drum unit. Replace the drum unit.
(See
The drum unit counter was not
reset when a new drum was
installed.
Reset the drum unit counter.
(See
Replace Parts
Fuser Unit
It is time to replace the fuser unit. Call your Brother dealer or a Brother
Authorized Service Center to replace the
fuser unit.
Replace Parts
PF Kit 1
PF Kit 2
PF Kit MP
It is time to replace the paper
feeding kit.
Call your Brother dealer or a Brother
Authorized Service Center to replace the
PF Kit.
Replace Parts
WT Box End Soon
The waste toner box is near the
end of its life.
Buy a new waste toner box before you get a
Replace WT Box
message.
Replace Toner
The toner cartridge is at the end
of its life.
Replace the toner cartridge for the colour
indicated on the LCD. (See
Replace WT Box
It is time to replace the waste
toner box.
Replace the waste toner box. (See
Scan Unable XX
The machine has a mechanical
problem.
Turn off the machine and then turn it on
again.
If the problem continues, call your
Brother dealer.
Document is too long for duplex
scanning.
Press
Stop/Exit
. Use the suitable size of
paper for duplex scanning. (See
Short paper
The length of the paper in the tray
is too short for the machine to
deliver it to the
face-down
output
tray.
Open the back cover (
face-up
output tray) to
let the printed paper out on the
face-up
output tray. Remove the printed pages and
then press
Mono Start
or
Colour Start
.
Size Error DX
The paper size defined in the
printer driver is not usable for the
automatic duplex printing.
Press
Mono Start
or
Colour Start
. Choose
a paper size which is supported by the
duplex tray. (See
Size mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray and
set the “Paper Size” (
MENU
,
General
Setup
,
Tray Setting
). (See
Error Message
Cause
Action
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