Troubleshooting
87
B
Cooling Down
Wait for a while
The temperature of the drum
unit or toner cartridge is too
hot. The machine will pause its
current print job and go into
cooling down mode. During
the cooling down mode, you
will hear the cooling fan
running while the Touchscreen
shows
Cooling Down
, and
Wait for a while
.
Make sure you can hear the fan in the machine
spinning and that the exhaust outlet is not
blocked by something.
If the fan is spinning, remove any obstacles
that surround the exhaust outlet, and then
leave the machine turned on but do not use it
for several minutes.
If the fan is not spinning, disconnect the
machine from the power for several minutes,
then reconnect it.
Cover is Open.
The top cover is not
completely closed.
Close the top cover of the machine.
The fuser cover is not
completely closed or paper
was jammed in the back of the
machine when you turned on
the power.
Close the fuser cover located inside the
back cover of the machine.
Make sure paper is not jammed behind the
fuser cover at the back of the machine, then
close the fuser cover and press
Start
(see
Paper is jammed at the back of the machine
The ADF cover is not
completely closed.
Close the ADF cover of the machine.
The ADF cover is open while
loading a document.
Close the ADF cover of the machine, then
press .
Document Jam
The document was not
inserted or fed correctly, or the
document scanned from the
ADF was too long.
Document is jammed in the top of the ADF
Drum End SoonX
1
(
X
) shows drum unit
colour that is near the
end of its life.
(BK)=Black,
(Y)=Yellow,
(M)=Magenta,
(C)=Cyan.
The drum unit for the colour
indicated on the Touchscreen
is near the end of its life.
Order a new drum unit for the colour indicated
on the Touchscreen before you get a
Replace
DrumX
message.
Drum !
The corona wires on the drum
units must be cleaned.
Clean the corona wires on the drum units (see
The drum unit or the toner
cartridge and drum unit
assembly is not installed
correctly.
Put the toner cartridge into the drum unit that is
indicated on the Touchscreen. Then reinstall
the toner cartridge and drum unit assembly into
the machine.
Drum Stop
It is time to replace the drum
unit.
Replace the drum unit for the colour indicated
on the Touchscreen. (see
Error Message
Cause
Action
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