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Troubleshooting
190
14
For wireless network users (MFC-9320CW only):
14
Note
Make sure that your machine setting for a wireless network is ON.
Check to see if the wireless signal on the LCD display is following in Ready mode or Sleep mode with
infrastructure mode:
(Strong) /
(Medium) /
(Weak)
Your machine is connected to the wireless network.
If the signal is
(None), your machine is not connected to the wireless network. To configure your
machine for a wireless network, see
Configuring your machine for a wireless network (For
Note
If you attempt to connect to any network (ad-hoc or infrastructuremode) using open system authentication
the wireless signal strength indicator will show a full signal even if the machine cannot connect.
c
Print the Network Configuration List and check if the settings such as IP address settings are correct for
your network. The problem may be the result of a mismatched or duplicate IP address. Verify that the IP
address is correctly loaded into the print server, and make sure that no other nodes on the network have
this IP address. (For information on how to print the Network Configuration List, see
d
Verify that the print server is on your network as follows:
For Windows
®
Try pinging the print server from the host operating system command prompt with the command:
Click
Start
,
All Programs
,
Accessories
then choose
Command Prompt
.
1
Programs
for Windows
®
2000 users
ping ipaddress
Where
ipaddress
is the print server IP address (note that in some instances it can take up to two
minutes for the print server to load its IP address after setting the IP address).
For Mac OS X 10.3.9 or greater
1
From the
Go
menu, choose
Applications
.
2
Open the
Utilities
folder.
3
Double click the
Terminal
icon.
4
Try pinging the print server from the Terminal window:
ping ipaddress
Where
ipaddress
is the print server IP address (note that in some instances it can take up to
two minutes for the print server to load its IP address after setting the IP address).