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MFC-8420/8820D/8820DN, DCP-8020/8025D/8025DN
SERVICE MANUAL
6-17
3.3.3
Causes & countermeasures
The causes for paper jam problems vary depending on the location of the paper jam. When a
paper jam occurs inside the machine, you have to find the location of the paper jam first,
remove the jammed paper and then take the appropriate countermeasure referring to the table
below;
Problem
Type of Jam
Cause
Remedy
Jam when the
machine is turned
on.
Paper stuck
The front registration
sensor or paper eject
sensor is turned on.
Remove the paper
inside the machine.
If there is no paper,
check the suspect
sensors referring to
‘3.9 Sensor
OperationaI Check’
in Chapter 7
.
Top of paper
stopped at 350mm
from the second exit
roller. Next paper is
not fed.
Jam caused by
paper length
detected as longer
than 400mm (16 in).
The front registration
sensor is not
returning properly
and is not turning off.
Check front
registration sensor
motion referring to
‘3.9 Sensor
OperationaI Check’
in Chapter 7
.
Bottom of paper
stopped around the
transfer roller.
Jam caused by
paper length
detected as shorter
than 80mm.
The front registration
sensor was turned
off early.
Malfunction of
actuator or hardware
noise.
Check the front
registration sensor
referring to
‘3.9
Sensor OperationaI
Check’ in Chapter 7
.
Top of paper
stopped between the
paper feed roller and
the pick-up roller.
Jam caused by a
paper feed delay.
Paper was not fed in
at the proper timing
due to paper dust or
wear of the rubber
pick-up roller.
Remove the paper
dust attached to the
pick-up roller. If the
rubber is worn out,
replace it with a new
one.
Top of paper
stopped at 50mm
from the contact
point of the heat
roller and pressure
roller.
Jam caused by the
paper not being
sensed when ejected
from the paper eject
sensor.
The paper eject
sensor is not working
properly and has not
turned off. (single
printing)
Check sensor motion
referring to
‘3.9
Sensor OperationaI
Check’ in Chapter 7
.
Jam after paper is
ejected.
Jam caused by the
paper not being
sensed when ejected
from the paper eject
sensor.
The paper eject
sensor or front
registration sensor is
not working properly
and has not turned
off. (continuous
printing)
Check sensor motion
referring to
‘3.9
Sensor OperationaI
Check’ in Chapter 7
.
Содержание DCP-8020
Страница 264: ...CHAPTER 7 MAINTENANCE MODE 7 6 Fig 7 3 l m a b c d e f g h i j k ...
Страница 335: ...APPENDIX 4 CIRCUIT DIAGRAMS A 50 Appendix 4 1 Main PCB Circuit Diagram 1 6 ...
Страница 336: ...MFC 8420 8820D 8820DN DCP 8020 8025D 8025DN SERVICE MANUAL A 51 Appendix 4 2 Main PCB Circuit Diagram 2 6 ...
Страница 337: ...APPENDIX 4 CIRCUIT DIAGRAMS A 52 Appendix 4 3 Main PCB Circuit Diagram 3 6 ...
Страница 338: ...MFC 8420 8820D 8820DN DCP 8020 8025D 8025DN SERVICE MANUAL A 53 Appendix 4 4 Main PCB Circuit Diagram 4 6 ...
Страница 339: ...APPENDIX 4 CIRCUIT DIAGRAMS A 54 Appendix 4 5 Main PCB Circuit Diagram 5 6 ...
Страница 340: ...MFC 8420 8820D 8820DN DCP 8020 8025D 8025DN SERVICE MANUAL A 55 Appendix 4 6 Main PCB Circuit Diagram 6 6 ...
Страница 341: ...APPENDIX 4 CIRCUIT DIAGRAMS A 56 Appendix 4 7 Driver PCB Circuit Diagram ...
Страница 342: ...MFC 8420 8820D 8820DN DCP 8020 8025D 8025DN SERVICE MANUAL A 57 Appendix 4 8 Engine PCB Circuit Diagram 1 2 ...
Страница 343: ...APPENDIX 4 CIRCUIT DIAGRAMS A 58 Appendix 4 9 Engine PCB Circuit Diagram 2 2 ...
Страница 344: ...MFC 8420 8820D 8820DN DCP 8020 8025D 8025DN SERVICE MANUAL A 59 Appendix 4 10 NCU PCB Circuit Diagram U S A ...
Страница 345: ...APPENDIX 4 CIRCUIT DIAGRAMS A 60 Appendix 4 11 NCU PCB Circuit Diagram Europe ...
Страница 346: ...MFC 8420 8820D 8820DN DCP 8020 8025D 8025DN SERVICE MANUAL A 61 Appendix 4 12 NCU PCB Circuit Diagram Asia ...
Страница 347: ...APPENDIX 4 CIRCUIT DIAGRAMS A 62 Appendix 4 13 NCU PCB Circuit Diagram Oceania ...
Страница 348: ...MFC 8420 8820D 8820DN DCP 8020 8025D 8025DN SERVICE MANUAL A 63 Appendix 4 14 Control Panel PCB Circuit Diagram ...
Страница 349: ...APPENDIX 4 CIRCUIT DIAGRAMS A 64 Appendix 4 15 Low voltage Power Supply PCB Circuit Diagram 200V ...
Страница 351: ...APPENDIX 4 CIRCUIT DIAGRAMS A 66 Appendix 4 17 High voltage Power Supply PCB Circuit Diagram 200V ...
Страница 353: ...April 03 SM FAX018 8C5703 Printed in Japan ...