52
B
Troubleshooting
B
If you think there is a problem with your machine, check the chart below and follow the
troubleshooting tips.
Most problems can be easily resolved by yourself. If you need additional help, the Brother
Solutions Center offers latest FAQs and troubleshooting tips. Visit us at
http://solutions.brother.com.
If you are having difficulty with your machine
B
Troubleshooting and Routine
Maintenance
B
Printing
Difficulty
Suggestions
No printout
Check the interface cable connection on both the machine and your computer.
Make sure the machine is pluggged in and not turned off.
One or more ink cartridges are empty. (See
Check to see if the LCD is showing an error message. (See
Check that the correct printer driver has been installed and chosen.
Make sure the machine is online. Click
Start
and then
Printers and Faxes
. Right-
click and choose
Brother DCP-XXXX
(where XXXX is your model name), and
make sure that ‘Use Printer Offline’ is unchecked.
Poor print quality
Check the print quality. (See
Make sure that the Printer Driver or Paper Type setting in the menu matches the
type of paper you are using. (See
Printing
for Windows
®
or
Printing and Faxing
for
Macintosh
®
in the Software User's Guide on the CD-ROM.)
Make sure that your ink cartridges are fresh. The following may cause ink to clog:
The expiration date written on the cartridge package has passed. (Cartridges
stay usable for up to two years if kept in their original packaging.)
The ink cartridge was in your machine over six months.
The ink cartridge may not have been stored properly before use.
Try using the recommended types of paper. (See
The recommended environment for your machine is between 20
°
C to 33
°
C (68
°
F to 91
°
F).
White horizontal lines appear in text
or graphics.
Clean the print head. (See
Try using the recommended types of paper. (See
The machine prints blank pages.
Clean the print head. (See
Characters and lines are stacked.
Check the printing alignment. (See
Содержание DCP-155C
Страница 1: ...USER S GUIDE DCP 155C ...
Страница 7: ...Section I General I General Information 2 Loading documents and paper 7 ...
Страница 23: ...Section II Copy II Making copies 18 ...
Страница 30: ...Chapter 3 24 ...
Страница 47: ...Section IV Software IV Software features 42 ...
Страница 93: ...Visit us on the World Wide Web http www brother com CHN ENG ...