11 - 1 TROUBLESHOOTING
11
11
Troubleshooting
Overview
This chapter describes procedures for troubleshooting problems you
may encounter with a Brother print server, it is divided into the
following sections:
1
Installation Problems
2
Intermittent Problems
3
Protocol-Specific Troubleshooting
Installation Problems
If you cannot print over the network, check the following:
1
Make sure that the printer is powered on, is on-line and ready to
print.
Verify that the printer and the configuration are good by printing
the printer settings page. Refer to the Quick Setup Guide. If the
test fails, check:
a
If the LED is not blinking after the device is connected to the
network, the network firmware settings may be corrupted.
Please consult your service representative.
b
In this event, try to restore the factory default settings of the
print server. To learn how to reset the print server, see
Chapter 3 "Network factory default setting" on page 3-11 of
the User's Guide. Once you have done that, switch the printer
off and then on again, and try to print out the configuration
page.
